Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers consistently describe the staff as knowledgeable, friendly, and helpful, noting that they provide specific advice on pool maintenance and water testing. Reviewers highlight that the business has necessary products in stock, offers comparable pricing, and allows customers to call ahead for order preparation. The establishment is recognized as a family-owned operation that also provides tax services during the off-season. The provided excerpts contain no low-star ratings or recurring criticisms.
Data from Google, last updated October 28, 2026.
21 Google reviews we collected
Phrases our text analysis found in 12 written reviews
How often each topic comes up in the written reviews
We read 12 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were so helpful when I needed advice for my pool and had everything in stock that I needed!”
“In there off season they offer tax services which I highly recommend.”
“Sonia is great and very helpful and affordable.”
“Friendly, great service”
“Very quick to answer my questions and gave us honest advice.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Merit Pools of Portland Inc for 1 kind of job. Pick one to see what they paid and said.
They were so helpful when I needed advice for my pool and had everything in stock that I needed! They were so nice and knowledgeable!
Best pool store around. Friendly and knowledgeable staff. Feels good to support a local, family owned business!
I have been going to Merit Pools for 5 years now, I have my water tested and they tell me what to put in, and the pool is ready. Very knowledgeable about pools. I would definitely recommend this place.
Very friendly, knowledgeable and helpful. Told me exactly what I needed for my pool and had everything in stock.
Very knowledgeable, helpful and friendly. Can call ahead and they'll get your order ready to pick up. Highly recommend.
The staff is always so knowledgeable and will answer any questions you have as well as giving great tips for water and liner maintenance. They do not rush you and their great attitude and assistance is not dependent on how much you buy. Good products available at comparable prices. Friendly and great customer service!
| Job | Reviews | Category typical |
|---|---|---|
| Swimming pool water analysis | 2 | — |
4.9 ★★★★★ 21 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They were so helpful when I needed advice for my pool and had everything in stock that I needed! They were so nice and knowledgeable!
We’re glad we could assist and had everything you needed in stock! Thanks for recognizing our team’s helpfulness and knowledge.
Best pool store around. Friendly and knowledgeable staff. Feels good to support a local, family owned business!
Thank you.
Friendly, great service
Thank you for the review.
Very helpful and accommodating.
Thank you Steve.
I have been going to Merit Pools for 5 years now, I have my water tested and they tell me what to put in, and the pool is ready. Very knowledgeable about pools. I would definitely recommend this place.
Thank you Steph.
Very friendly, knowledgeable and helpful. Told me exactly what I needed for my pool and had everything in stock.
Thank you so much. I hope you are enjoying your pool.
Very knowledgeable, helpful and friendly. Can call ahead and they'll get your order ready to pick up. Highly recommend.
Thanks, Anthony. We appreciate the great comments.
The staff is always so knowledgeable and will answer any questions you have as well as giving great tips for water and liner maintenance. They do not rush you and their great attitude and assistance is not dependent on how much you buy. Good products available at comparable prices. Friendly and great customer service!
Thank you Sarah. We appreciate your kind words.
Great family owned. In there off season they offer tax services which I highly recommend. A Tax Service. Sonia is great and very helpful and affordable. They do inground pools.
Everyone on the staff is Wonderful!! Always available answer questions, test pool water, Always a pleasure to work with😊👍! The MacQuinn's
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
