Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Merry Maids of Central Indiana logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%54+13.1Value 14%92+13Replies to reviews 7%30+2.1Craft & service penalty62−3.8Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE

Merry Maids of Central Indiana

Anderson, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #51Position by Experts Score among all companies we track in this category. of 52 property cleanup services · 4.6★ from 162 Google reviews

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Report card

Percentile vs other property cleanup services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Merry Maids of Central Indiana is better than 66% of property cleanup services.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Merry Maids of Central Indiana is better than 54% of property cleanup services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Merry Maids of Central Indiana is better than 62% of property cleanup services.B
62
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Merry Maids of Central Indiana is better than 92% of property cleanup services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Merry Maids of Central Indiana is better than 100% of property cleanup services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Merry Maids of Central Indiana is better than 30% of property cleanup services.D
30

Reviews for your job

Customers hired Merry Maids of Central Indiana for 5 kinds of job.

Merry Maids of Central Indiana for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “General housekeeping”

KarisaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They are simply the best cleaners out there.

Paid $500+Reasonable priceGeneral housekeeping
RayLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Using them over 20 years, excellant

Paid $150–200Great priceStandard cleaningGeneral housekeeping
Suzanne14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Each month the team at Merry Maids do an excellent job of cleaning my house. The price fits my budget. I appreciate the skills each team member uses to do the job I once was able to do weekly.

Paid $150–200Great priceStandard cleaningGeneral housekeeping
ArmandLocal Guide · 234 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

HIGHLY recommended !! Stellar service and excellent results. I'm so happy I contacted them and look forward to working with them in the future. No. brainer. Keep rocking team Merry Maids!!!

Reasonable priceGeneral housekeeping
phill8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional, kind, and punctual , nice job ! 😊

Paid $100–150Great priceGeneral housekeeping
Aisha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

These ladies work hard and do their job well. I have been using the Merry Maids services for ~6 months now and not once have I been disappointed. The women will get things cleaned up well. Good attention to detail

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
AnnieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team that came out did a fantastic job!! They cleaned things I didn't expect and everything looks amazing! The price we paid was very reasonable for the results. I am really thankful and appreciative for the time they saved me!

Paid $300–350Great priceStandard cleaningGeneral housekeepingDeep clean

Price

$149-26% vs typical property cleanup services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 66%Overpriced 3%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning27$139–$196
General housekeeping7$139–$196
Interior & exterior window cleaning3$137–$272
Deep clean2$233–$506
Moving-related cleaning2$227–$614

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