Analyzing 10,197,27610.2M ReviewsFor 28,85628.9K Experts

Experts Reviews · Company report
Metric Auto Works logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty79−2.1Momentum penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Metric Auto Works

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #775Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 132 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metric Auto Works is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metric Auto Works is better than 66% of auto repair shops.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metric Auto Works is better than 79% of auto repair shops.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metric Auto Works is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metric Auto Works is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metric Auto Works is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired Metric Auto Works for 8 kinds of job.

Metric Auto Works for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#448 / 578
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “General repairs & maintenance”

Kurt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Always a positive experience. Great communication, work and prices. Going back when needed for more work.

Great priceGeneral repairs & maintenanceOil change
Kurt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been a customer of Metric for four years. I’m the father of three teenage drivers and have a basketball team of wrecked vehicles to show for it. I’m a big believer in buying used vehicles of trusted makes and maintaining them well. I’m grateful to Metric for all the service they’ve provided over the years.…

Reasonable priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
RodneyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent and timely service at a fair price!

Reasonable priceGeneral repairs & maintenanceEngine repair
Shari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Metric service is top-notch and so much more affordable than the Volkswagen dealership! I've gone to Metric for everything from quick, affordable oil changes to check-engine light evaluation and engine repair. I have brought our Volkswagen Passat, VW Atlas, and a vintage BMW to Metric. The shop is clean and they…

Great priceAir & cabin filter replacementTiresSteering & suspension repair
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike and his team are honest and reliable! We have been coming here for years and have brought our Lexus's, Toyotas, Subarus and Volvos. Metric is always efficient and affordable and they have earned our trust with all of our vehicles!

Great priceAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
DustinLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Finally after searching Washington county area for years and trying to find a decent shop. Multiple times got screwed over by carx which is no longer open. Paramount east was decent but spendy. Paramount west was clean but they try and say you NEED a tonnnnn of work. Any of it was extremly overpriced and didn’t even…

Great priceSteering & suspension repairGeneral repairs & maintenanceEngine repair
DavidLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service and nice staff. Quality work and reasonable price. Good communication. I fully trust them with my Porsche 911.

Air & cabin filter replacementGeneral repairs & maintenanceOil change
MelissaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I began using Metric when I was married. Now that I am single and know very little about cars, it is so wonderful to have a repair shop I can trust! Everyone is very friendly and helpful. Wouldn't go anywhere else!!

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General repairs & maintenance+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 55%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change10—
General repairs & maintenance9—
Steering & suspension repair7—
Brakes7—
Air & cabin filter replacement5—
Battery5—
Engine repair4—
Tires4—

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