Analyzing 10,197,27610.2M ReviewsFor 28,85628.9K Experts

Experts Reviews · Company report
Metric Auto Works logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%66+16Value 14%100+14.1Replies to reviews 7%36+2.5Craft & service penalty79−2.1Momentum penalty93−0.7Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Metric Auto Works

Woodbury, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #775Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 132 Google reviews

📞 Call (651) 228-9840Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metric Auto Works is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metric Auto Works is better than 66% of auto repair shops.B
66
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metric Auto Works is better than 79% of auto repair shops.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metric Auto Works is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metric Auto Works is better than 93% of auto repair shops.A
93
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metric Auto Works is better than 36% of auto repair shops.D
36

Reviews for your job

Customers hired Metric Auto Works for 8 kinds of job.

Metric Auto Works for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#434 / 488

All 4 Google reviews tagged “Tires”

Shari4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Metric service is top-notch and so much more affordable than the Volkswagen dealership! I've gone to Metric for everything from quick, affordable oil changes to check-engine light evaluation and engine repair. I have brought our Volkswagen Passat, VW Atlas, and a vintage BMW to Metric. The shop is clean and they…

Great priceAir & cabin filter replacementTiresSteering & suspension repair
RayLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So glad to have found them back in 2017. Can't say enough great things about these guys! Straightforward, honest, and fair! One of the few ethical auto shops out there. I've sent my 335, 535, and X5 I always walk away happy that they did the maintenance and don't have that second guessing feeling you get from the dealer..."did I pay too much?"

BrakesSteering & suspension repairTires+ Professionalism
GregLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Metric Auto Works is my "go to" service place for my BMW and my Porsche auto's. I have had nothing but great service and quality work from them, and feel like their prices are much more fair than the BMW or Porsche dealerships would be. They also are right here in our community, and I love supporting them!

BatteryOil changeTires+ Quality+ Professionalism+ Value
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

No one is more knowledgeable, or more skilled. Have been going to Metric for 20 years. There is not another mechanic in Minnesota like them. They are absolutely the best, most knowledgeable, skilled, honest, kind team around. Love them

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 55%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Oil change10—
General repairs & maintenance9—
Steering & suspension repair7—
Brakes7—
Air & cabin filter replacement5—
Battery5—
Engine repair4—
Tires4—

Compare with

River City Auto Glass logoRiver City Auto GlassExperts Score 100Woodbury · 5.00★Finishing Touch Car Care logoFinishing Touch Car CareExperts Score 91Woodbury · 4.91★Eurotech Auto Service logoEurotech Auto ServiceExperts Score 89Woodbury · 4.90★