How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREMetro Auto Body
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.9★ from 996 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Auto Body for 8 kinds of job.
Metro Auto Body for body & trim
Clear ✕All 194 Google reviews tagged “Body & Trim” · showing 20
Metro Auto Body Shop did a great job on my car. The staff was very professional and made sure my car was in good hands. They also took the extra mile detailing my car so when I got it back, it looked like how it was brand new. My car is a CX50 and they are part of the Mazda Collision Network so it was an easy…
Hands down best shop in the city. 11 out of 10 customer service. They take care of the whole car. Also Easy rental connection to enterprise (they pick you up and drop you off)
Amazing customer service plus amazing work!!! Highly recommend!!
Reed, Kevin & the team did a phenomenal job on my father's car...it came back to us looking brand new! They are an absolute pleasure to work with, turning what would normally be an incredibly frustrating situation into a true delight. 100% recommended for high quality work & 1000% recommended for their customer service. THANK YOU!!!
I cannot say enough good things about my experience with Metro. I brought my car to them after being involved in my first-ever collision, with damage along almost the entire left side of my vehicle. From the very beginning, they made what was an extremely stressful and unfamiliar situation so much easier for me. I…
The best shop there is. Would not go anywhere else. They make a difficult process so much easier. Great service and patience. More than highly recommended.
Metro did an amazing repair job, can’t even tell my car was rear-ended, looks brand new. Office staff was great, they took care of everything. Complete, hassle-free experience, highly recommend Metro.
Even if your insurance is out of network with this shop come here anyway. Fully transparent and honest. No B.S and what matters most, they did an amazing job. Sending everyone I can here.
OMG… this place is amazing to fix your car.. don’t look anywhere else. Customer service 5 plus starts and the work they do it’s 10 stars. Kevin was super helpful all the way and kept me updated on the status of my car. The result was amazing like nothing happened to my car and service was fast. I had my car back…
Painted and installed a brand new bumper on my BMW 640i. Looks great!
For the past two months, I had been dealing with an incredibly frustrating issue with the front license plate on my Toyota Highlander. One of the interior mounting holes had become stripped, so one of the screws simply wouldn't stay in place. I tried searching for solutions online, but nothing worked—or, quite…
Metro Auto Body is a great operation. They did a fantastic repair job on my car and they surprised me by giving it back early, like new, with the interior and exterior perfectly detailed. Definitely worth the trip from Manhattan. It's a world of difference. Beyond that, they provide the best customer service…
Wonderful place, very professional, amazing work and great customer service
Totally exceeded my expectations, from the minute I stepped in til I got my car back. This is the best place!
Professional, friendly, kept me abreast with text messages. Staff was courteous whenever I called the office. The car looks brand new. Thank you Metro Auto.
Service was excellent, Reed was very professional and courteous. The work performed was done well. The price was fair. There is no reason to go anywhere else for body work.
Metro came highly recommended. I had my car repaired there and I was impressed and totally satisfied with the work that was done. My car was looking Lin new again.
I just want to say this body shop is amazing!! I’d definitely give them a 10/10 — my car looks brand new. Quick, and amazing customer service
Above-board, friendly and professional staff! Very thorough work; I was totally satisfied. Highly recommended for auto body work.
Amazing staff. Unbelievably friendly and helpful and they made the entire process easy
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 194 | — |
| Painting | 115 | — |
| Tires | 26 | — |
| Steering & suspension repair | 18 | — |
| Electrical | 16 | — |
| Welding | 9 | — |
| Brakes | 8 | — |
| Auto engine diagnostic | 6 | — |
