How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREMetro Auto Body
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.9★ from 996 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Auto Body for 8 kinds of job.
Metro Auto Body for painting
Clear ✕All 115 Google reviews tagged “Painting” · showing 40
Amazing customer service plus amazing work!!! Highly recommend!!
I cannot say enough good things about my experience with Metro. I brought my car to them after being involved in my first-ever collision, with damage along almost the entire left side of my vehicle. From the very beginning, they made what was an extremely stressful and unfamiliar situation so much easier for me. I…
The best shop there is. Would not go anywhere else. They make a difficult process so much easier. Great service and patience. More than highly recommended.
Metro did an amazing repair job, can’t even tell my car was rear-ended, looks brand new. Office staff was great, they took care of everything. Complete, hassle-free experience, highly recommend Metro.
Painted and installed a brand new bumper on my BMW 640i. Looks great!
Metro Auto Body is a great operation. They did a fantastic repair job on my car and they surprised me by giving it back early, like new, with the interior and exterior perfectly detailed. Definitely worth the trip from Manhattan. It's a world of difference. Beyond that, they provide the best customer service…
Wonderful place, very professional, amazing work and great customer service
Professional, friendly, kept me abreast with text messages. Staff was courteous whenever I called the office. The car looks brand new. Thank you Metro Auto.
I just want to say this body shop is amazing!! I’d definitely give them a 10/10 — my car looks brand new. Quick, and amazing customer service
Above-board, friendly and professional staff! Very thorough work; I was totally satisfied. Highly recommended for auto body work.
Amazing staff. Unbelievably friendly and helpful and they made the entire process easy
10/10 would recommend Metro Auto Body. They’re an absolutely amazing shop that is equipped to handle any level of body work. The paint match and level of professionalism in the repair is hard to capture in photos. My Porsche 911 was damaged since I street park it in Manhattan. All I had to do was coordinate pickup…
I am very satisfied with the work done on my car, and how quickly it was done.
My Car look as brand new
Metro has been around for a reason, they don't cut corners and will make sure your car looks just as new prior to your accident. I have referred many here, and my latest is experience is better than my first. Cant say enough about this team from the front desk ( Kevin and Reed) to the boys behind the scenes.…
After some inconsiderate fool keyed my Mazda, I put my trust in Kevin and the Mazda Certified team at Metro Auto Body to make my Mazda looking factory-new once again! I’m incredibly neurotic about it looking factory fresh, so I immediately sprung for none other than the best! They understood my concerns and answered…
Top tier auto body shop. It's as if the car hasn't left the dealership after they did their magic. Always updated me on the status of my car and efficiently coordinated with my insurance company to get my car fixed after a hit and run. Reed and Kevin in the shop was very accommodating and always went above and…
Usually body shops can be intimidating but everyone I interacted with was very kind and made me feel at ease in a stressful situation.
Metro Auto body did a wonderful job for my car, they are experienced, professional & most importantly committed to their words, i highly recommend metro autobody for any kind of your car body repair work.
Major auto collision repair! Car cam back looking like new in pristine condition. Couldn’t be more pleased! Kevin and Reed made the experience exceptional!
Outstanding place! Amazing work! Reed and Joe were great!
Amazing job by the team over at Metro! Great recommendation by insurance. You can trust an OEM finish. Thank you guys.
Absolutely would recommend this shop for anything and everything with repairs bodywork, etc.. From beginning to end, the service was amazing very informative kept me in the loop of all repairs being done to my car very transparent. When I received my car, it looked brand new. No complaints. Look better than I would’ve ever imagined.
Metro Auto Body exceeded my expectations from start to finish. They handled everything seamlessly, including working directly with my insurance, which made the whole process completely stress-free. When I picked up my car, it honestly looked brand new. The quality of work and customer service were outstanding. Thank you so much to the entire team!
I had an excellent experience at Metro Auto Body . The team was professional, trustworthy, and very knowledgeable. They explained everything clearly, handled the repairs efficiently, and delivered exactly as promised. The quality of the work was top-notch — my car looked brand new when I got it back. Great customer…
I want to thank Kevin for his patience and kindness and for such excellent attention to detail he gave my vehicle at all times. I recommend Metro Auto Body Repair for all car inquiries, for they are very clean and very responsible with vehicles and above all honesty for one as a customer. They give you the…
I had a really positive experience with this shop. They made the entire repair process simple and stress-free, with clear and consistent communication. The turnaround time was impressively fast. I truly appreciated how easy they made everything.
Outstanding service! If you’re looking for a body shop that’s welcoming, professional, and truly delivers, this is the place to go. Reed was incredibly helpful from start to finish—keeping me updated throughout the entire process and answering all of my questions. My car looks brand new, as if nothing ever happened.…
My car looks great! Truly the only place i will recommend. Everyone was so helpful!
“I had a great experience at Metro Body shop from start to finish. The team was friendly, and knowledgeable. They walked me through what needed to be done and sent updates along the way, which gave me peace of mind. When I picked up my vehicle, the work was flawless—everything lined up perfectly, the paint matched,…
I just want to say how much I appreciate all the work they did on my car. It came out WONDERFUL! Kevin and Reed we're absolutely great! They we're nothing but kind and patient and did it all with a smile. 😊Their team did a fabulous job from beginning to end!! Thank you all so much for everything once again! 😊…
From day one Reed alleviated my stress after my accident. I received my car in a week and it looked brand new. I didn't expect for it to come back fully detailed. From beginning to end they kept sending me updates and test drove my car thoroughly before i got it back. This was the best experience I've ever had…
Reed and Kevin and everyone at Metro always take great care of us when we have an issue. They’re efficient in their communication and spectacular at their craft. They take care of things you don’t even see and always go above and beyond. And they get your car back to you quick! Couldn’t recommend this place enough!
I’ve had two experiences with Metro in the last two years and both have been positive! They were helpful, kind, communicative, efficient, honest and forthcoming and just generally very easy to work with. After my first experience with them two years ago I specifically requested them with the insurance this second time.
I cannot be more please and happy with the result of my car from the Metro Auto team. They did an amazing flawless job. My car looks beginning to end brand new. I’m a happy customer. The customer service you receive from the Metro auto body team from beginnin g to end is excellent, especially Reid and Kevin.
They doing Perfect Work and return Car on time
Reed and his crew are amazing. When my Crosstrek was hit while parked, they looked at my photos of the damage, gave me a solid estimate of the time needed to repair then worked with my insurer to get the damage covered. Will 100% use them in the future for any other structural work that's needed. Would recommend…
Honestly, Metro made what could’ve been a huge headache super easy. Everyone there is so friendly, and it wasn’t intimidating to talk to them at all. I also noticed that they were certified to operate on so many different vehicle brands which made me more confident leaving my car with them. Kevin and Reed, the…
Professional, great quality paint Metro Auto Body. GEICO sent me to Twin Collison, they want only fix and paint the part is dented, they should paint one panel back bumper not half panel. I went to Metro Auto Body they fix and paint the whole back bumper (one panel) and they paint my trunk (I paid separately from…
I had an exceptional experience at Metro Auto Body Shop! They truly have it all – from their efficient tow truck service to skilled tire mechanics and top-notch paint jobs. What sets them apart is their outstanding customer service; the staff is incredibly friendly and helpful. The best part is that your final cost…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 194 | — |
| Painting | 115 | — |
| Tires | 26 | — |
| Steering & suspension repair | 18 | — |
| Electrical | 16 | — |
| Welding | 9 | — |
| Brakes | 8 | — |
| Auto engine diagnostic | 6 | — |
