How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREMetro Auto Body
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.9★ from 996 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Auto Body for 8 kinds of job.
Metro Auto Body for steering & suspension repair
Clear ✕All 18 Google reviews tagged “Steering & suspension repair”
I just want to say this body shop is amazing!! I’d definitely give them a 10/10 — my car looks brand new. Quick, and amazing customer service
What can I say? They are the best. They took care of everything after my car accident. Rocky the tow truck driver made me feel safe and Kevin took care of the rest. I highly recommend them plus they did an awesome job.
Absolutely would recommend this shop for anything and everything with repairs bodywork, etc.. From beginning to end, the service was amazing very informative kept me in the loop of all repairs being done to my car very transparent. When I received my car, it looked brand new. No complaints. Look better than I would’ve ever imagined.
I had an excellent experience at Metro Auto Body . The team was professional, trustworthy, and very knowledgeable. They explained everything clearly, handled the repairs efficiently, and delivered exactly as promised. The quality of the work was top-notch — my car looked brand new when I got it back. Great customer…
Outstanding service! If you’re looking for a body shop that’s welcoming, professional, and truly delivers, this is the place to go. Reed was incredibly helpful from start to finish—keeping me updated throughout the entire process and answering all of my questions. My car looks brand new, as if nothing ever happened.…
From day one Reed alleviated my stress after my accident. I received my car in a week and it looked brand new. I didn't expect for it to come back fully detailed. From beginning to end they kept sending me updates and test drove my car thoroughly before i got it back. This was the best experience I've ever had…
Metro did an outstanding job putting my car back together following an accident with significant damage. They were patient with my questions, explaining everything along the way with unfailing kindness and respect. The car drives like new, and the detailing they did made it look like a showroom model.
I highly recommend Metro Auto Body. Johnny, Reid & Kevin were great to deal with!
Great customer service, very professional. The only auto body shop my family and I trust.
The car was beat up pretty bad , had damage around the car old and new along with other problems, they hit every problem and they even gave me a detail car wash , no have pictures of before and after , but do got after , u won’t go wrong with them ,this is the second time I had to do body repairs first time I went…
The guys over at Metro Auto Body take good care of your car and of your sanity. Parts are hard to come by these days, Metro worked hard to get everything they needed and stayed in communication throughout. Not only did they do incredible work on the mechanical and body issues I brought the car in for, I was…
The ENTIRE team at Metro was fantastic! My car needed repair after an accident and they made the entire process so easy. They communicated clearly and did what they said they were going to do. There were no surprises, just really great service. Thank you Reed, Kevin, and the rest of the team at Metro.
Metro auto body I more than satisfied with their work ! Great job my car is looking brand new. I have to lift my hats off to the customer service as exceptional work!
What a fabulous experience I had at Metro Auto body! The whole team from start to finish was amazing!! This body shop goes above and beyond for their customers and really does quality work!! They really take the time and make the overall experience seamless. I recommend this body shop above all! Keep our cars and…
About a month ago, a reckless driver side swiped my entire driver side of my 2017 Honda Civic. I initially assumed the damaged was beyond repair, or at least it wouldn’t be repaired back to its original glory without noticing any covered paint damage. Metro Auto Body came highly recommended by many friends and…
I love these guys! I stopped in with a problem I was having with my Audi and within minutes they were able to assess AND repair my vehicle!! I will continue to highly recommend Metro Auto Body to anyone having a cosmetic issue with their car. Always friendly, reliable service!!
The crew at metro recently took care of me and my vehicle in a way I am so very grateful for. I highly recommend them for ALL of their services!!! Top notch GENTLEMEN!!! Thank you guys for your help!
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 194 | — |
| Painting | 115 | — |
| Tires | 26 | — |
| Steering & suspension repair | 18 | — |
| Electrical | 16 | — |
| Welding | 9 | — |
| Brakes | 8 | — |
| Auto engine diagnostic | 6 | — |
