How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%74+5.2Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREMetro Auto Body
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.9★ from 996 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Auto Body for 8 kinds of job.
Metro Auto Body for tires
Clear ✕All 26 Google reviews tagged “Tires”
Amazing customer service plus amazing work!!! Highly recommend!!
I just want to say this body shop is amazing!! I’d definitely give them a 10/10 — my car looks brand new. Quick, and amazing customer service
What can I say? They are the best. They took care of everything after my car accident. Rocky the tow truck driver made me feel safe and Kevin took care of the rest. I highly recommend them plus they did an awesome job.
Absolutely would recommend this shop for anything and everything with repairs bodywork, etc.. From beginning to end, the service was amazing very informative kept me in the loop of all repairs being done to my car very transparent. When I received my car, it looked brand new. No complaints. Look better than I would’ve ever imagined.
Great experience!! A super nice mechanic named Sergio worked on my car. He did the job quick and explained all his work & he even provided a place to wait in shop while the car was being worked on. Would definitely come back!
Reed and Kevin and everyone at Metro always take great care of us when we have an issue. They’re efficient in their communication and spectacular at their craft. They take care of things you don’t even see and always go above and beyond. And they get your car back to you quick! Couldn’t recommend this place enough!
They doing Perfect Work and return Car on time
Honestly, Metro made what could’ve been a huge headache super easy. Everyone there is so friendly, and it wasn’t intimidating to talk to them at all. I also noticed that they were certified to operate on so many different vehicle brands which made me more confident leaving my car with them. Kevin and Reed, the…
I had an exceptional experience at Metro Auto Body Shop! They truly have it all – from their efficient tow truck service to skilled tire mechanics and top-notch paint jobs. What sets them apart is their outstanding customer service; the staff is incredibly friendly and helpful. The best part is that your final cost…
Metro did an outstanding job putting my car back together following an accident with significant damage. They were patient with my questions, explaining everything along the way with unfailing kindness and respect. The car drives like new, and the detailing they did made it look like a showroom model.
I had my Tesla Model 3 Sr+ repaired and repainted by Metro after being involved in an accident. The entire right side of my Model 3 was severely damaged; the rear bumper was cracked and falling off, both right side doors were severely damaged and the right side mirror was almost knocked clean off (in a more messy…
Metro Auto Body’s exceptional team provided me with amazing service. My RX350 came back looking like new and it looks just like when I first brought the vehicle back in 2013. The team at Metro went above and beyond by fixing all the dents, scratches, and replaced the front tires of my vehicle. Thank you, Reed, Joe, and Kevin!!!
Excellent Body work and Service, from the Tow Truck Driver Mickey, who picked me up on a rainy Saturday morning within 30min. To The office staff Reed and Joe, who helped all along the way by keeping me informed. Made this situation stress free. This Body shop has an amazing Team running the Business, I highly…
The guys over at Metro Auto Body take good care of your car and of your sanity. Parts are hard to come by these days, Metro worked hard to get everything they needed and stayed in communication throughout. Not only did they do incredible work on the mechanical and body issues I brought the car in for, I was…
The ENTIRE team at Metro was fantastic! My car needed repair after an accident and they made the entire process so easy. They communicated clearly and did what they said they were going to do. There were no surprises, just really great service. Thank you Reed, Kevin, and the rest of the team at Metro.
Metro auto body I more than satisfied with their work ! Great job my car is looking brand new. I have to lift my hats off to the customer service as exceptional work!
I had an excellent experience with Metro Auto Body. Reed, Kevin, and the rest of the team there are great to work with and the experience is hassle free. They were quick and exceeded my expectations with the work they did for me. They did an extremely thorough job and made my car new again. The photo of the damage…
These guys provided AAA+ service. Got my car back today after a little fender bender and they out did themselves. Paint job looks great, and they even took care of some minor scratches which I was not expecting. Now my car looks like it just came off the dealer lot. Thank you guys!
Metro auto body shop is the way to go ! Reed will take care of you and get you back on the road as soon as possible, got my car fixed in less than a week and it looked like when I first got it .
The shop employee is very professional and very helpful through the entire repair process. My car is done fixing two days before the ETA they provided and it is looking like a new one from exterior. Excellent job done!
These guys are the greatest. Very professional. Amazing work. Always on time. Reed you're the man! What an incredible job always!! Love them.
Great experience here. Cheap prices for top notch work. Not pushy and very friendly. I found my new go-to place! I highly recommend! Ask for Reid he’s amazing!! Im very satisfied thank you once again!
About a month ago, a reckless driver side swiped my entire driver side of my 2017 Honda Civic. I initially assumed the damaged was beyond repair, or at least it wouldn’t be repaired back to its original glory without noticing any covered paint damage. Metro Auto Body came highly recommended by many friends and…
My car came back from Metro looking absoluetly amazing!!! Top quality job inside and out. Excellent staff that made everything so easy. Simply the best!!
The crew at metro recently took care of me and my vehicle in a way I am so very grateful for. I highly recommend them for ALL of their services!!! Top notch GENTLEMEN!!! Thank you guys for your help!
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 194 | — |
| Painting | 115 | — |
| Tires | 26 | — |
| Steering & suspension repair | 18 | — |
| Electrical | 16 | — |
| Welding | 9 | — |
| Brakes | 8 | — |
| Auto engine diagnostic | 6 | — |
