Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Customers frequently praise Metro Electric for punctual arrivals, thorough explanations, and professional conduct during generator maintenance, safety inspections, and installations. Recurring themes highlight reasonable pricing for standard services and helpful communication regarding future needs. However, low-star reviews indicate concerns with appointment scheduling reliability, high costs for estimates or complex repairs, and instances where initial diagnostics failed to resolve reported electrical issues.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
1,966 Google reviews we collected
Phrases our text analysis found in 1,509 written reviews
Price verdicts customers left with their Google review
Middle half of what 378 customers paid ($209–$585) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,509 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“KAY GIACOLETTI SAY THE GUYS DID A VERY GOOD JOB WERE NICE TO WORK WITH AND INFORMED ME IS WHAT TO BUY NEXT TIME.”
“Bad service, very high prices, and disrespectful workers”
“Metro was timely, polite, and thorough in tuning up our generator.”
“Camera still not working but I guess it’s a Ring problem.”
“They came in and inspected my home, provided a quote to fix and add other items and they completed the work all in the same day.”
“Our third year maintenance was done in about 45 minutes and explained thoroughly.”
“Highly recommend using Metro for generator maintenance/repairs.”
“…g about it after the work was done, we realized how much we overpaid will not use Metro electric in the future…”
“Prices are reasonable and their knowledge and service level is perfect.”
“this was on7-29-21 other n company's said I got ripped off never again will I call Metro the guys that did the work were great”
“Metro Electric is always professional & we trust their work.”
“If their that great and fair priced they would not need to pull that scam.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Metro Electric for 8 kinds of job. Pick one to see what they paid and said.
Dan did a great job today. He spent way more time at my home than he anticipated as he worked to resolve a problem I've had for years and other electricians were not able to fix. This is the second time Dan has come out for safety checks and installations and I'm very appreciative to have Dan and Metro Electric available for this kind of work.
Love working with the team from Metro Electric. Prices are reasonable and their knowledge and service level is perfect.
I was supposed to get a call this year when my Generac generator needed to be serviced. I did not receive a call or a notification that it was time and I remembered luckily that it needed inspection so I called myself when you guys told me you would let me know when I needed service again
I’ve used Metro a few times for annual generator maintenance. Outstanding service with no hidden costs. Even before they come out they go over what is automatically included. Nathan came out this time and was great! Very professional and knowledgeable. Highly recommend using Metro for generator maintenance/repairs.…
Tj,alex,jim,and brett did a great job very professional and personable highly recommend your company
Another good experience, Dan from Metro Electric has done all the electrical work since I purchased my condo and I wouldn't use any other company. Professional, knowledgeable, friendly and usually available very quickly when I call.. I recommend Metro Electric to everyone looking for electrical work to be completed.
| Job | Reviews | Category typical |
|---|---|---|
| Electrical inspections | 114 | $54–$351 |
| Installation | 66 | $351–$3.2k |
| Electrical wiring installation | 46 | $410–$1.7k |
| Light fixture installation | 44 | $196–$811 |
| Electrical outlet & switch installation | 42 | $248–$958 |
| General repairs | 40 | $93–$415 |
| Electrical panel replacement or upgrading | 35 | $1.9k–$4.3k |
| General construction | 34 | — |
4.9 ★★★★★ 1,966 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Did a great job doing maintenance on the Generac.
KAY GIACOLETTI SAY THE GUYS DID A VERY GOOD JOB WERE NICE TO WORK WITH AND INFORMED ME IS WHAT TO BUY NEXT TIME. FIXED ALL THAT NEEDED TO BE
Thanks for the fantastic review! We're so glad to hear our team made you feel comfortable and confident with the work we did. Safety and quality are top priorities for us, and we're happy it showed in your experience. We’re always here when you need us!
Alex was professional and thorough. Our third year maintenance was done in about 45 minutes and explained thoroughly. Great experience once again!
Thanks for the great review, David! The team at Metro Electric is thrilled you’re so happy with our services. Rick really is a fantastic electrician; we feel so lucky to have him. Thanks again!
Dan did a great job today. He spent way more time at my home than he anticipated as he worked to resolve a problem I've had for years and other electricians were not able to fix. This is the second time Dan has come out for safety checks and installations and I'm very appreciative to have Dan and Metro Electric available for this kind of work.
Thanks for the great review, Kathleen! The team at Metro Electric is thrilled you’re so happy with our services. Dan and Neil really are fantastic electricians; we feel so lucky to have them. Thanks again!
On time and very through.
Hi Susan, Thank you for giving us the opportunity to service your home and even more for leaving us this review! Your feedback is greatly appreciated.
Dan was outstanding and very helpful and professional…
Thank you for the great feedback! We’re glad you felt well taken care of and appreciate you choosing Metro Electric for your electrical needs!
Very professional, polite people
It was a pleasure serving your home's electrical needs! We really appreciate you taking the time to share your positive feedback.
Love working with the team from Metro Electric. Prices are reasonable and their knowledge and service level is perfect.
Thank you for the great review! We’re glad our team provided professional electrical service, offered helpful solutions, and left everything clean when the work was complete. We truly appreciate your kind words and trust in Metro Electric!
Service was great and efficient. Highly recommend.
Hi Robert, Thank you for giving us the opportunity to service your home and even more for leaving us this review! Your feedback is greatly appreciated.
Great knowledgeable person who came out to give our generator a yearly check up. Here on time and got right to work.
Thank you for the great feedback! We’re glad your annual generator maintenance went smoothly and that you received prompt, knowledgeable service. We appreciate you choosing Metro Electric to keep your generator ready when you need it!
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
