Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for electrical fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$1.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Electrical fixture installation”

KathleenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Dan did a great job today. He spent way more time at my home than he anticipated as he worked to resolve a problem I've had for years and other electricians were not able to fix. This is the second time Dan has come out for safety checks and installations and I'm very appreciative to have Dan and Metro Electric available for this kind of work.

Paid $500–1,000Great priceElectrical inspectionsElectrical wiring installationLight fixture repair
rickLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Love working with the team from Metro Electric. Prices are reasonable and their knowledge and service level is perfect.

Customer photo from rick's review
Paid $5,000+Reasonable priceElectrical wiring installationInstallationElectrical panel repair
Gordon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Alex was phenomenal.

Paid $1–500Reasonable priceElectrical inspectionsElectrical fixture installation
AngiLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was great. The service men were very personable and I had a wonderful expxperience working with them! Would recommend them to anyone with Electrical problems!

Electrical parts assemblyElectrical inspectionsElectrical wiring installation
Dennis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very satisfied with Generac installation. Alex and his crew were very professional and did a great job on installation. I highly recommend Metro Electric and their crew.

Paid $2,000+Reasonable priceElectrical fixture installation
Steven9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Paul and Neal did a great job installing some new ceiling lights in our upstairs bedrooms. They showed up on time and were very professional. Other than the new lights you would never know they were there, they cleaned up after themselves very well. I'd definitely recommend Metro Electric for any of your electrical…

Customer photo from Steven's review
Paid $2,000–2,500Reasonable priceElectrical fixture installation
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nate was great, helping troubleshoot a complex problem and explaining everything to us.

Reasonable priceElectrical wiring repairElectrical fixture installation
ambasin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Polite, friendly and knowledgeable.

Paid $200–400Great priceGeneral repairsElectrical wiring repairElectrical fixture installation
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dan came during the time frame requested. He inspected and repaired the wiring to our ceiling fan and wall switch in the master bedroom. After repair the fan and light were in working order. We have used Metro Electric for other projects in and around our home and will continue to do so!

Paid $800–1,000Reasonable priceElectrical inspectionsElectrical outlet & switch repairElectrical fixture installation
BillLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan was excellent. He was diligent in finding the problem and fixed it. Normally I'm a DIYer but this had me completely out of my league. Only a professional such as Dan could have found this. Excellent job. I can't say enough as to his knowledge and professionalism.

Paid $600–800Reasonable priceElectrical wiring repairElectrical fixture installationElectrical power restoration
Todd9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adam was excellent!! Class act!!!

Paid $1,000–1,200Reasonable priceElectrical inspectionsGeneral repairsElectrical fixture installation+ Responsiveness+ Punctuality+ Quality
Bud12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great guys. Trevor, Dan and Connor. Very knowledgeable. Very conscientious. Worked hard. Got a lot of work done in a day. I really liked how they collaborated and problem solved. Cleaned up nicely. Very pleased. Will definitely continue to use Metro Electric in the future.

Electrical wiring installationInstallationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Lorene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We count on Metro Electric for all of our electric needs. They are prompt, affordable, and very professional. Dan is the best!

Ground wire installationElectrical wiring installationGeneral repairs+ Responsiveness+ Punctuality+ Quality
DianeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super good diagnostic skills, respectful, professional and explained everything along their work efforts.I am extremely happy!!

Electrical fixture installationGeneral repairsElectrical inspections+ Responsiveness+ Punctuality+ Quality
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Patrick was very knowledgeable and professional. We are totally pleased with the service he provided.

Electrical fixture installation
Alexander2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very pleased with service.

Electrical fixture installationElectrical wiring installationElectrical outlet & switch repair+ Responsiveness+ Punctuality+ Quality
Ron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding company and outstanding people! Dan and Conner were very knowledgeable and friendly. Quality people make a quality company.

Electrical fixture installationElectrical wiring installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
Kenneth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical fixture installationElectrical wiring installationElectrical panel replacement or upgrading+ Professionalism+ Value
Abigail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical fixture installationElectrical wiring installationElectrical fuse changing+ Responsiveness+ Punctuality+ Quality

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical inspections114$54–$351
Installation66$351–$3.2k
Electrical wiring installation46$410–$1.7k
Light fixture installation44$196–$811
Electrical outlet & switch installation42$248–$958
General repairs40$93–$415
Electrical panel replacement or upgrading35$1.9k–$4.3k
General construction34—

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