Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for electrical outlet & switch installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$958
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 110
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.95%

All 43 Google reviews tagged “Electrical outlet & switch installation” · showing 20

Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Dan was outstanding and very helpful and professional…

Paid $3,500–4,000Reasonable priceGeneral constructionElectrical inspectionsElectrical wiring installation
AnthonyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Dan was awesome and incredibly helpful today. He addressed our needs and cited things to help make our house safer

Reasonable priceElectrical inspectionsInstallationGeneral repairs
Bradley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great work, great people!

Paid $500–1,000Reasonable priceLight fixture repairElectrical wiring repairElectrical outlet & switch installation
SusanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I have had Metro Electric do work at my house on more than one occasion. The work is exemplary. Dan is very profession and gets the job done exactly as requested. I would highly recommend Metro Electric to any friend or family member

Light fixture installationOutdoor lighting installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
J7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

troubleshooting with outside outlet replaced; so dedicated they worked during heavy rain to solve my problem

Paid $1–500Great priceElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
robertLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

technicians were very knowledgeable and professional. Certainly would not hesitate to call them again when needing service.

Paid $1–500Reasonable priceElectrical outlet & switch installation
Christine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Needed annual generator check. Prompt in scheduling appointment . On time and very professional. Every time we use them same professional service.

Paid $500–1,000Great priceElectrical outlet & switch installationService not listed
ChrisLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic experience. Nate and Neil were extremely helpful, knowledgeable and friendly. They not only fixed the original issue I had with a plug, they took the time to help me find a solution for an electronic calendar. They went above and beyond to help troubleshot. Appreciate the team at Metro Electric and would definitely recommend.

Great priceElectrical power restorationElectrical outlet & switch installation
AnnLocal Guide · 321 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dan and Max worked on my house doing an update and new outlet installation. I keep using Metro for their professionalism and helpfulness on what may make this house get updated on their electrical stuff. Dan answered my questions and made a couple of better suggestions. I will continue to use Metro and ask for…

Paid $1,200–1,400Reasonable priceElectrical inspectionsElectrical wiring installationLight fixture installation
ambasin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Polite, friendly and knowledgeable.

Paid $200–400Great priceGeneral repairsElectrical wiring repairElectrical fixture installation
KATHRYN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Nate and his partner were awesome! Very through.

Paid $800–1,000Reasonable priceElectrical inspectionsElectrical wiring installationGeneral repairs
DanaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an excellent experience with Metro Electric and highly recommend their services. From the very first call to schedule my appointment, the customer service was outstanding. I spoke with Cora, who was extremely professional, courteous, and helpful in getting everything scheduled quickly and efficiently. My…

Great priceElectrical inspectionsElectrical wiring repairElectrical outlet & switch installation
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dan came during the time frame requested. He inspected and repaired the wiring to our ceiling fan and wall switch in the master bedroom. After repair the fan and light were in working order. We have used Metro Electric for other projects in and around our home and will continue to do so!

Paid $800–1,000Reasonable priceElectrical inspectionsElectrical outlet & switch repairElectrical fixture installation
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Dan with Metro Electric did an outstanding job installing my EV charger. He was very knowledgeable and friendly.

Paid $400–600Reasonable priceElectrical outlet & switch installation
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nate and Neil came out and installed an 110v electrical outlet outside by our back patio. They were professional and friendly answering all of my questions about the installation.

Reasonable priceElectrical outlet & switch installation
Audrey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nate and Alex were wonderful! Very proficient at his job and communicated the aspects of the job with the client as expected. I will happily recommend Metro Electric.

Paid $2,000+Not sureGround wire installationElectrical wiring installationElectrical panel replacement or upgrading
One1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt, efficient, knowledgeable, considerate of the homeowners and the property. I am definitely calling for future jobs as well as referring them.

Reasonable priceLight fixture installationElectrical outlet & switch installation
Todd9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Adam was excellent!! Class act!!!

Paid $1,000–1,200Reasonable priceElectrical inspectionsGeneral repairsElectrical fixture installation+ Responsiveness+ Punctuality+ Quality
DebLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon did everything on my list. And actually discussed it with me. Very happy with his work, demeanor, politeness, knowledge. Would highly recommend 👌

Reasonable priceElectrical wiring installationInstallationLight fixture installation
Carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nate was very persistent and found a number of issues that he corrected. He was very professional and knowledgeable.

Reasonable priceElectrical inspectionsElectrical panel repairGeneral repairs

Show more electrical outlet & switch installation reviews (23 more) →

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical inspections114$54–$351
Installation66$351–$3.2k
Electrical wiring installation46$410–$1.7k
Light fixture installation44$196–$811
Electrical outlet & switch installation42$248–$958
General repairs40$93–$415
Electrical panel replacement or upgrading35$1.9k–$4.3k
General construction34—

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