Analyzing 8,150,4798.2M ReviewsFor 23,05223.1K Experts

Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for electrical outlet & switch relocation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$224–$807
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical outlet & switch relocation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 28 Google reviews tagged “Electrical outlet & switch relocation” · showing 20

Kristine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very competent. Delighted with their work.

Electrical wiring installationLight fixture installationElectrical outlet & switch relocation
AngiLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was great. The service men were very personable and I had a wonderful expxperience working with them! Would recommend them to anyone with Electrical problems!

Electrical parts assemblyElectrical inspectionsElectrical wiring installation
Stacey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dan is amazing! 10 stars for Dan. Always great service with Metro Electric!

RemodelingFan installationElectrical outlet & switch relocation
Doris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We are very happy with Dan's work! He is experienced, knowledgeable, efficient and very professional. Thank you!

Paid $200–400Reasonable priceFan installationElectrical inspectionsElectrical outlet & switch relocation
RuthLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The technicians from Metro Electric are amazing. They’re knowledgeable. They’re friendly and they get the job done right. I highly recommend Metro Electric for any of your needs whether it’s Family home or business. I won’t go to anyone else.

Ground wire installationElectrical wiring installationLight fixture installation
Shirley12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dan is always extremely knowledgeable and helpful. He gives honest estimates and works quickly but efficiently. The entire enterprise is very professional.

Paid $200–400Reasonable priceLight fixture repairElectrical outlet & switch relocation
Jay7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have been using Metro Electric for all our electric for over 7 years. Have subscribed to their service plan which offers an annual electric inspection. While doing to the inspection asked if could add a plug to my garage . They did a great job as always. Crews are always very professional.

Paid $200–400Reasonable priceElectrical inspectionsInstallationElectrical outlet & switch relocation
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are extremely pleased with the workmanship & pricing. The technicians explained the cost, did a great job & left the area clean.

Paid $400–600Reasonable priceElectrical outlet & switch relocation
Ken2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Service was excellant.Nathan came here a little after 8 this morning to work on my generator.he installed a new starter on theengine,did a full maintenance service on the engine,checked the output voltage,and inspected all functions of the generator.He answered all my questions.He is a very good service technition.i…

Paid $600–800OverpricedElectrical outlet & switch relocationService not listed
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very happy with Metro Electric The service was Great!

Paid $400–600Great priceElectrical outlet & switch relocation
Valerie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Professional, pleasant and recommend highly

InstallationElectrical outlet & switch relocationService not listed+ Responsiveness+ Punctuality+ Quality
Bruce7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast service done right. Friendly knowledgable workers

Reasonable priceElectrical outlet & switch relocation
Candice9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always prompt, polite and thorough!

Electrical outlet & switch relocation
KurtLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've been using Metro Electric for the past 9 years. They do a yearly inspection and have done additional work. They've added outlets in my home, garage and gazebo, added 4 can lights in my living room, added a surge protector directly to the fuse box (2 homes), rewired several plugs in the house and added a plug…

Electrical inspectionsInstallationElectrical outlet & switch relocation
Bud12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great guys. Trevor, Dan and Connor. Very knowledgeable. Very conscientious. Worked hard. Got a lot of work done in a day. I really liked how they collaborated and problem solved. Cleaned up nicely. Very pleased. Will definitely continue to use Metro Electric in the future.

Electrical wiring installationInstallationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Dane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional service and advice.

RemodelingElectrical outlet & switch relocation+ Responsiveness+ Professionalism
DianeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super good diagnostic skills, respectful, professional and explained everything along their work efforts.I am extremely happy!!

Electrical fixture installationGeneral repairsElectrical inspections+ Responsiveness+ Punctuality+ Quality
RebekahLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and polite. Made me feel very comfortable. They were able to do the work on the first visit. I HIGHLY recommend them.

Electrical wiring repairGeneral repairsElectrical inspections+ Professionalism
Raphael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Adam and John were very professional, polite and on time

Light fixture installationOutdoor lighting installationElectrical outlet & switch relocation+ Responsiveness+ Punctuality+ Quality
ls480145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've trusted Metro Electric with everything in and outside my home. The technicians are always friendly, professional and on time. Making an appointment is easy and they really take into account emergency situations. Happy Customer!

Electrical parts assemblyElectrical wiring installationElectrical inspections+ Responsiveness+ Punctuality+ Quality

Show more electrical outlet & switch relocation reviews (8 more) →

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical inspections114$54–$351
Installation66$351–$3.2k
Electrical wiring installation46$410–$1.7k
Light fixture installation44$196–$811
Electrical outlet & switch installation42$248–$958
General repairs40$93–$415
Electrical panel replacement or upgrading35$1.9k–$4.3k
General construction34—

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