Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for electrical panel replacement or upgrading

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical panel replacement or upgrading”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Electrical panel replacement or upgrading”

AngiLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was great. The service men were very personable and I had a wonderful expxperience working with them! Would recommend them to anyone with Electrical problems!

Electrical parts assemblyElectrical inspectionsElectrical wiring installation
HeatherLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt, professional, pleasant

Not sureElectrical panel replacement or upgrading
larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Had Metro Electric install whole house generator . Great experience ! Very professional , courteous , outstanding work !! Alex & Jeff did a great job , pleasure to meet them . Exceeded all my expectations!

InstallationElectrical panel replacement or upgradingService not listed+ Responsiveness+ Punctuality+ Quality
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Fantastic service!

Paid $2,000+Reasonable priceElectrical wiring installationLight fixture installationElectrical panel replacement or upgrading
Earnest5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Very good customer service!

Paid $200–400Reasonable priceElectrical inspectionsElectrical panel replacement or upgrading
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic job in ice and snow and mud, finished ahead of schedule.

Paid $2,000+Great priceGeneral constructionGround wire installationElectrical inspections
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nate a Brett were great to work with. They were knowledgeable and they did a great job installing a new sub-panel for me.

Paid $1,800–2,000Reasonable priceElectrical panel replacement or upgrading
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nate, Brett, and Neil were great and were professional and courteous.

Electrical panel replacement or upgrading
chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very fast, friendly and extremely organized! I highly recommend Metro Electric, they exceeded my expectations !

Paid $2,000+Reasonable priceElectrical panel replacement or upgrading
Tom7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’m not a big review giver but I have to write one for my man Adam and the team at Metro. From the very first phone call to set up an estimate to the last call about setting up an inspection, this company is A+. Adam explained every step and even possible speed bumps that could arise. He and another electrician and…

Paid $2,000+Great priceElectrical panel replacement or upgrading
sue6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The 2 technicians arrived on schedule, were prompt and efficient and polite. Installed a whole house surge protector.

Paid $400–600Reasonable priceElectrical panel replacement or upgrading
Audrey10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nate and Alex were wonderful! Very proficient at his job and communicated the aspects of the job with the client as expected. I will happily recommend Metro Electric.

Paid $2,000+Not sureGround wire installationElectrical wiring installationElectrical panel replacement or upgrading
Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service panel upgrade to 200 amps and installed 18 KW full house generator

Reasonable priceElectrical parts assemblyElectrical wiring installationElectrical panel replacement or upgrading
Bud12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great guys. Trevor, Dan and Connor. Very knowledgeable. Very conscientious. Worked hard. Got a lot of work done in a day. I really liked how they collaborated and problem solved. Cleaned up nicely. Very pleased. Will definitely continue to use Metro Electric in the future.

Electrical wiring installationInstallationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Lorene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We count on Metro Electric for all of our electric needs. They are prompt, affordable, and very professional. Dan is the best!

Ground wire installationElectrical wiring installationGeneral repairs+ Responsiveness+ Punctuality+ Quality
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent experience for electrical work!!

Electrical inspectionsElectrical wiring installationLight fixture installation+ Responsiveness+ Punctuality+ Quality
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service as usual. Polite, friendly, efficient. Highly recommend.

Electrical wiring installationInstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The entire team was extremely professional and down to business from the moment they arrived, on time at the site. Rick, the lead, was extremely helpful, explaining the process of installation and answering all of my questions. The job was completely in a timely manner and the site was cleaner when they left, then…

InstallationElectrical panel replacement or upgradingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
B6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Metro Electric. They answered my call right away and made a next day appointment for me. Adam was terrific - very friendly and professional. He addressed all my concerns and fixed them. He replaced my hardwired smoke detectors, replaced outlets with gfci outlets, and installed a gfci breaker. All…

General alarm installationElectrical inspectionsElectrical outlet & switch installation+ Responsiveness+ Quality+ Professionalism
Gordon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very enjoyable meeting. Rick was very professional and had all the facts.

InstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Professionalism
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent work. Highly recommend.

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
ls480145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've trusted Metro Electric with everything in and outside my home. The technicians are always friendly, professional and on time. Making an appointment is easy and they really take into account emergency situations. Happy Customer!

Electrical parts assemblyElectrical wiring installationElectrical inspections+ Responsiveness+ Punctuality+ Quality
LaurieLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used Metro Electric on several occasions for different things & they are always friendly, professional & a great company to work with, I highly recommend them!

Electrical panel replacement or upgradingService not listed+ Responsiveness+ Punctuality+ Quality
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Very good experience, good quality, neat, clean and professional.

General constructionElectrical wiring installationElectrical outlet & switch installation+ Responsiveness+ Punctuality+ Quality
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had a new circuit beaker box installed along with an outside 30 amp plug for generator. My technicians Dan McDonough and Pete were both very professional and efficient. All my questions were answered and the job was done without incident. I would definitely recommend Metro Electric for all you electrical needs.

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
TomLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional at a high level. Courteous and caring. Looking to please and still adhere to legal requirements. A pleasure to do business with company.

Ground wire installationElectrical panel repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and Alex did a great job on my generator installation and full panel upgrade to 200A service. Large job for 2 guys that was completed in less than 5 hours. Would highly recommend this company based on this job.

Electrical panel replacement or upgradingService not listed+ Responsiveness+ Punctuality+ Professionalism
AnnLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company is kind and compassionate, they work on a great schedule, very professional and explain things all the way through, I had a generator put in in 2019, had both in home and in garage panel change just done yesterday 09/15/2021. They go above and beyond. Office staff is amazing, and they arrive when they…

InstallationElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Robert&5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceElectrical panel replacement or upgrading
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Electrical parts assemblyElectrical wiring installationElectrical panel replacement or upgrading+ Punctuality+ Quality+ Professionalism
Lauren3 years ago★★★★★

Rating only, no written review.

Electrical panel repairElectrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality
Kenneth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical fixture installationElectrical wiring installationElectrical panel replacement or upgrading+ Professionalism+ Value
Allan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

InstallationElectrical panel replacement or upgradingService not listed+ Responsiveness+ Punctuality+ Quality
Abigail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical fixture installationElectrical wiring installationElectrical fuse changing+ Responsiveness+ Punctuality+ Quality
Randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Electrical panel replacement or upgrading+ Responsiveness+ Punctuality+ Quality

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical inspections114$54–$351
Installation66$351–$3.2k
Electrical wiring installation46$410–$1.7k
Light fixture installation44$196–$811
Electrical outlet & switch installation42$248–$958
General repairs40$93–$415
Electrical panel replacement or upgrading35$1.9k–$4.3k
General construction34—

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