Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for electrical parts assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical parts assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 37
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Electrical parts assembly”

Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very helpful and professional. Kind and considerate. Would definitely recommend!!

Paid $200–400Reasonable priceFan installationElectrical parts assemblyService not listed
Donna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Had general maintenance on my generac. Running smooth as always! Tech even cleared some brush around the unit. Above and beyond service. Between the two visits recently I'm definitely going to use Metro Electric again if needed.

Paid $1–200Reasonable priceFan installationElectrical parts assemblyElectrical inspections
AngiLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was great. The service men were very personable and I had a wonderful expxperience working with them! Would recommend them to anyone with Electrical problems!

Electrical parts assemblyElectrical inspectionsElectrical wiring installation
Roger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Connor was very knowledgeable and helpful.

Paid $1–500Not sureElectrical parts assembly
Dan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thanks Rick and Bailey! The entire group went above and beyond in my installation Generac Generator!

Paid $2,000+Great priceGeneral constructionElectrical parts assembly
Lisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

TJ, Alex and Brett were amazing today installing my new Generac generator. They were on time, courteous, professional, and very friendly and respectful of my property. They took their time with me and explained everything. Highly highly recommend them.

Great priceElectrical parts assemblyElectrical wiring installationElectrical panel repair
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jim from Metro Electric came and installed a voltage management module. Watched and learned. Power back on to my dryer. Very satisfied with Metro Electric.

Paid $1–500Reasonable priceElectrical parts assembly
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The Metro crew was on time and completed the work flawlessly. Can’t recommend this company enough. Thanks for the great work.

Paid $1,600–1,800Reasonable priceElectrical parts assemblyElectrical wiring installation
Harron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Metro Electric has fast reliable service

Paid $200–400Reasonable priceElectrical parts assembly
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Installed heater in garage, which required a new connection and new panels in house and garage. Complicated work but they did it in a breeze. And on a separate day they installed the new ceiling fan in living room. Great job.

Paid $2,000+Reasonable priceFan installationElectrical parts assembly
Robert12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Replaced 7 outside fixtures and changed many "high" bulbs. So polite and cleaned up everything when done. Showed up on time as well.

Paid $800–1,000Great priceElectrical parts assembly
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Alex, Jason, TJ, and Jim are, as far as I’m concerned, the best team compiled by Metro electric. Each of them performed their job efficiently and professionally Patti and I are so pleased with the work that they did. we would definitely call Metro electric with any of our electrical concerns. Thank you guys for a job. Well done you have our recommendation.

Reasonable priceElectrical parts assembly
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Both Dan and Brett were very professional. They explained what work was going to be done and the cost . We also thought the ten point inspection was informative and pointed out things that needed to be addressed. Those items where resolved

Electrical parts assembly
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Metro Electric did a great job installing my Generac generator. T.J. and his team came up with an improved location for the electrical service panel than originally planned. They were punctual, knowledgeable, efficient and neat. I would highly recommend Metro Electric for any electrical needs. Jim S.

Reasonable priceGeneral constructionElectrical parts assemblyGround wire installation
Janice9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Nathan from Metro Electric, did a great job servicing our generator for yearly maintenance, he was very professional, friendly and explained everything that was updated on the generator... also answering any questions, very good company and employees!

Electrical parts assembly
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dan and his apprentice were helpful and very knowledgeable. Thank you for your help!!

Reasonable priceFan installationElectrical parts assemblyElectrical inspections
AnnaLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, excellent service.

Paid $1–200Not sureElectrical parts assemblyElectrical inspections
Ronald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service panel upgrade to 200 amps and installed 18 KW full house generator

Reasonable priceElectrical parts assemblyElectrical wiring installationElectrical panel replacement or upgrading
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They service on my Generac great service.

Electrical parts assembly
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

metro electric did a great job with my electral problem. i had a very unusual problem with a plug and their associate did a very fast and great job. i was surprised that they could fix my problem and come to my house as fast as they could. i tried other electricians and the fastest they could come out was one week. metro electric came out in one day.

Electrical parts assembly
MarkLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team that came out did a great job, and they were very informative!

Electrical parts assemblyElectrical wiring repairElectrical inspections+ Punctuality+ Quality+ Professionalism
Dave2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Metro Electric did the job I needed done, at a reasonable price. The electrician was polite and cleaned up debris left on the floor. So every aspect went as well as I could have asked for.

Electrical parts assembly
ls480145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've trusted Metro Electric with everything in and outside my home. The technicians are always friendly, professional and on time. Making an appointment is easy and they really take into account emergency situations. Happy Customer!

Electrical parts assemblyElectrical wiring installationElectrical inspections+ Responsiveness+ Punctuality+ Quality
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Installed a Generac whole house generator. Staff and Technicians (Rick) at METRO ELECTRIC couldn't be more Professional!!

Electrical parts assemblyService not listed+ Responsiveness+ Punctuality+ Quality
Gordona week ago★★★★★

Rating only, no written review.

Paid $1–500Reasonable priceElectrical parts assembly
Kirk3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceGeneral constructionElectrical parts assembly
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Rating only, no written review.

Paid $1–200Great priceFan installationElectrical parts assemblyLight fixture installation
Carol6 months ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceFan installationElectrical parts assembly
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceElectrical parts assemblyElectrical inspectionsElectrical outlet & switch relocation
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $200–400Not sureElectrical parts assembly
Anthonya year ago★★★★★

Rating only, no written review.

Electrical parts assembly
Sandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200–400Great priceElectrical parts assemblyElectrical inspections
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Electrical parts assemblyElectrical wiring installationElectrical panel replacement or upgrading+ Punctuality+ Quality+ Professionalism

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

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