Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for electrical power restoration

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$109–$529
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical power restoration”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#78 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Electrical power restoration”

JoyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

TJ, Alex, Brett and Brett were professional, friendly and competent. They were careful to cover their shoes when in and out of the house, and were hard workers! When install was complete, I was given a well organized notebook with attached keys clarifying everything that had been explained to me.

Paid $5,000+Reasonable priceInstallationElectrical power restoration
Gerard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our backup generator technician Jim was very experienced, patient, willing to answer questions, and relentless until he found the unusual cracked spark plug porcelain that was preventing our generator from starting after running for four days straight. Rare to find such a talented technician. Thank You Jim!! Metro…

Paid $1–500Great priceElectrical power restoration
AngiLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was great. The service men were very personable and I had a wonderful expxperience working with them! Would recommend them to anyone with Electrical problems!

Electrical parts assemblyElectrical inspectionsElectrical wiring installation
Gale17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

On time arrival for our appointment and a quick diagnosis of our electrical problem!

Reasonable priceElectrical power restoration
Lyle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Paul was very nice and thorough, however he didn't fix the problem. The GFI socket was active, and then after he left, it went off again. Need to have him back to fix.

Paid $1–200Reasonable priceElectrical inspectionsElectrical power restoration
Janice9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Outstanding service, highly recommend for all your electrical or generator needs. Extremely professional and technicians are highly skilled. They go above and beyond. Wouldn't use anyone else!

Paid $600–800Great priceElectrical wiring repairElectrical power restoration
ChrisLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic experience. Nate and Neil were extremely helpful, knowledgeable and friendly. They not only fixed the original issue I had with a plug, they took the time to help me find a solution for an electronic calendar. They went above and beyond to help troubleshot. Appreciate the team at Metro Electric and would definitely recommend.

Great priceElectrical power restorationElectrical outlet & switch installation
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic job in ice and snow and mud, finished ahead of schedule.

Paid $2,000+Great priceGeneral constructionGround wire installationElectrical inspections
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Jody from Metro Electric came today for my annual service to my GENERAC Generator. It was a great experience as Jody was professional and did a great job. Highly recommend Metro Electric for all your generator needs!

Electrical inspectionsElectrical power restoration
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The technician was very meticulous in the attention to the generator maintenance. Very happy with the yearly check-up.

Paid $200–400Reasonable priceElectrical power restoration
BillLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan was excellent. He was diligent in finding the problem and fixed it. Normally I'm a DIYer but this had me completely out of my league. Only a professional such as Dan could have found this. Excellent job. I can't say enough as to his knowledge and professionalism.

Paid $600–800Reasonable priceElectrical wiring repairElectrical fixture installationElectrical power restoration
Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had power go out in a third of our house and not only did they fix it same day they were easy going and pleasant to work with!

Great priceLight fixture repairElectrical outlet & switch repairElectrical power restoration
KristenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Had a great experience with this company. Very responsive and reliable. Would definitely go with them again. We bought a generator from them a couple years ago and had phenomenal service. Would recommend them to anyone!

General repairsElectrical power restoration
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The entire team was extremely professional and down to business from the moment they arrived, on time at the site. Rick, the lead, was extremely helpful, explaining the process of installation and answering all of my questions. The job was completely in a timely manner and the site was cleaner when they left, then…

InstallationElectrical panel replacement or upgradingElectrical power restoration+ Responsiveness+ Punctuality+ Quality
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great value and professional!

Security system installationElectrical panel repairElectrical power restoration
KevinLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We recently had a Generac Whole House Generator installed at our house! The installers were professional, on time and efficient. As luck would have it the next day we lost power and the generator worked beautifully. Our neighbors recommended Metro Electric and we are happy with our decision! When you call the office…

Electrical power restoration+ Professionalism
EdwardLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

They charged me 2,1700 for 2 hours of work and sold me a membership for 179.00 witch I did not under stand after everything I have gone thru a tornado in Armada I am calling my bank and having this charge reversed. this was on7-29-21 other n company's said I got ripped off never again will I call Metro the guys that did the work were great

InstallationElectrical power restoration− Value
paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $3,500–4,000Not sureElectrical power restoration
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $600–800Reasonable priceElectrical wiring repairElectrical power restorationElectrical outlet & switch installation
Alison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $2,000+Great priceElectrical inspectionsInstallationElectrical power restoration

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

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