Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for electrical wiring repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$600–800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$591
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical wiring repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 88
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Electrical wiring repair”

KathleenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Dan did a great job today. He spent way more time at my home than he anticipated as he worked to resolve a problem I've had for years and other electricians were not able to fix. This is the second time Dan has come out for safety checks and installations and I'm very appreciative to have Dan and Metro Electric available for this kind of work.

Paid $500–1,000Great priceElectrical inspectionsElectrical wiring installationLight fixture repair
MelissaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Thank you Rick and the company to be so much caring for our generac. Rick took the time to explain everything and replaced all my corroded parts and things that are needed. Thank you Metro! We will go through them again for any electrical issue. Highly recommend and do not look any further for any other electrical…

Paid $1–500Great priceElectrical wiring repair
AnthonyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Dan was awesome and incredibly helpful today. He addressed our needs and cited things to help make our house safer

Reasonable priceElectrical inspectionsInstallationGeneral repairs
Bradley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great work, great people!

Paid $500–1,000Reasonable priceLight fixture repairElectrical wiring repairElectrical outlet & switch installation
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Everything about Metro Electric was 5 star. From dealing with Cora (so nice and helpful!) on the phone to having Adam for our service appointment. Prior to arrival, a text was sent out with a picture of Adam and he arrived shortly after. He came in and assessed the issue. He also completed a check of the residence…

Paid $1–500Reasonable priceElectrical panel repairElectrical wiring repair
AngiLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was great. The service men were very personable and I had a wonderful expxperience working with them! Would recommend them to anyone with Electrical problems!

Electrical parts assemblyElectrical inspectionsElectrical wiring installation
Bill4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Dan conducted an excellent electrical inspection of our vehicle charging system and, upon my approval of a quote for fixes to resolve non-functioning e-vehicle chargers, completed the work the same day. He patiently explained everything. Completed a requested change in the feed to the chargers and all was restored as fully functional. Thank you, Dan.

Paid $200–400Reasonable priceElectrical inspectionsElectrical wiring repair
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nate was great, helping troubleshoot a complex problem and explaining everything to us.

Reasonable priceElectrical wiring repairElectrical fixture installation
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Fixed connectivity issue, did safety inspection, and installed new dimmer switches. Electricians were polite, efficient, and answered homeowner’s questions.

Paid $400–600Reasonable priceElectrical inspectionsElectrical wiring repair
Janice9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Outstanding service, highly recommend for all your electrical or generator needs. Extremely professional and technicians are highly skilled. They go above and beyond. Wouldn't use anyone else!

Paid $600–800Great priceElectrical wiring repairElectrical power restoration
Valerie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Metro Electric is my go to company for electrical service. I trust them, they do excellent work.

Great priceElectrical inspectionsElectrical panel repairElectrical wiring repair
ambasin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Polite, friendly and knowledgeable.

Paid $200–400Great priceGeneral repairsElectrical wiring repairElectrical fixture installation
Harold8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Did a great job, clean and organized.

Paid $1–200Reasonable priceElectrical wiring repair
DanaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had an excellent experience with Metro Electric and highly recommend their services. From the very first call to schedule my appointment, the customer service was outstanding. I spoke with Cora, who was extremely professional, courteous, and helpful in getting everything scheduled quickly and efficiently. My…

Great priceElectrical inspectionsElectrical wiring repairElectrical outlet & switch installation
Happy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had a difficult situation with power going to the pond Nate and Neil figured that all out. Great customer service!!

Paid $400–600Reasonable priceElectrical wiring repair
mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time. Excellent service!! I will be using this company for more work I want to have done this month.

Paid $200–400Reasonable priceElectrical wiring repair
BillLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan was excellent. He was diligent in finding the problem and fixed it. Normally I'm a DIYer but this had me completely out of my league. Only a professional such as Dan could have found this. Excellent job. I can't say enough as to his knowledge and professionalism.

Paid $600–800Reasonable priceElectrical wiring repairElectrical fixture installationElectrical power restoration
Katherine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, courteous and knowledgeable.

Reasonable priceElectrical wiring repair
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jim and Jody were absolutely amazing! Our situation proved to be quite a challenge and they never gave up to make sure our problem was figured out and fixed. They were right on time, very professional, knowledgeable and very courteous. True professionals. We were very pleased with the service we received.

Reasonable priceElectrical wiring repair
Carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nate was very persistent and found a number of issues that he corrected. He was very professional and knowledgeable.

Reasonable priceElectrical inspectionsElectrical panel repairGeneral repairs
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nate and Bailey were amazing! Great to deal with they were here in 24 hours. Very knowledgeable and explained everything will be using and recommending again!

Great priceElectrical wiring installationElectrical wiring repair
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dan was awesome - highly professional, and really went above and beyond to assist in a challenging situation.

Not sureElectrical wiring installationElectrical wiring repair
KurtLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I've been using Metro Electric for the past 9 years. They do a yearly inspection and have done additional work. They've added outlets in my home, garage and gazebo, added 4 can lights in my living room, added a surge protector directly to the fuse box (2 homes), rewired several plugs in the house and added a plug…

Electrical inspectionsInstallationElectrical outlet & switch relocation
MarkLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team that came out did a great job, and they were very informative!

Electrical parts assemblyElectrical wiring repairElectrical inspections+ Punctuality+ Quality+ Professionalism
RebekahLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and polite. Made me feel very comfortable. They were able to do the work on the first visit. I HIGHLY recommend them.

Electrical wiring repairGeneral repairsElectrical inspections+ Professionalism
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $600–800Reasonable priceElectrical wiring repairElectrical power restorationElectrical outlet & switch installation
JulaineLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $600–800Great priceElectrical panel repairGeneral repairsElectrical wiring repair
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceElectrical parts assemblyElectrical inspectionsElectrical outlet & switch relocation
Michael3 years ago★★★★★

Rating only, no written review.

Electrical wiring repair+ Punctuality+ Quality+ Professionalism

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

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