Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for fan installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$135–$621
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Fan installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 95
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Fan installation” · showing 20

richard13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Amazing service by Dan and Nate. They came in and inspected my home, provided a quote to fix and add other items and they completed the work all in the same day. Very thorough job and the explained all the fixes and additions. Great service.

Reasonable priceFan installationLight fixture installation
Colleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Dan did a great job of installing 3 ceiling fans and upgrading some electric outlets. He checked all of my outlets and electrical panel and gave me some needed suggestions. He was very patient and thorough and answered all of the questions I had.

Paid $500–1,000Reasonable priceFan installationElectrical inspections
T5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service. Professional. Everything looks great.

Paid $1–500Fan installationLight fixture installation
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very helpful and professional. Kind and considerate. Would definitely recommend!!

Paid $200–400Reasonable priceFan installationElectrical parts assemblyService not listed
Diana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Nathan was very professional and explained everything re general maintenance.

Reasonable priceRemodelingFan installation
Donna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Had general maintenance on my generac. Running smooth as always! Tech even cleared some brush around the unit. Above and beyond service. Between the two visits recently I'm definitely going to use Metro Electric again if needed.

Paid $1–200Reasonable priceFan installationElectrical parts assemblyElectrical inspections
TomLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Dan and Cam were excellent, they explained everything very clearly and they were excellent people to deal with, thank you for sending them.

Paid $1–500Reasonable priceFan installation
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Paul and his apprentice were both friendly, polite and efficient. They obviously knew what they were doing. I plan to contract them again and highly recommend them.

Paid $1,000–1,500Reasonable priceGeneral constructionRemodelingFan installation
Stacey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Dan is amazing! 10 stars for Dan. Always great service with Metro Electric!

RemodelingFan installationElectrical outlet & switch relocation
AndrewLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Polite, professional, prompt and delivered as stated they would. You get what you pay for and while it was slightly more than I’d expected, it made sense. 1000% satisfied and will use them again

Paid $500–1,000Reasonable priceFan installationElectrical inspectionsLight fixture installation
Doris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We are very happy with Dan's work! He is experienced, knowledgeable, efficient and very professional. Thank you!

Paid $200–400Reasonable priceFan installationElectrical inspectionsElectrical outlet & switch relocation
Diana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dan and his assistant Neil did a great job installing a ceiling fan on our porch. The porch had to be wired for electricity through the ceiling into the attic so it wasn’t a simple job. After they finished the installation, they helped us with a couple other electrical issues. I appreciated that the area they were…

Reasonable priceFan installation
karenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Paul was great, excellent job installing electricity and a ceiling fan in our screened in porch. He was professional and knowledgeable and cleaned up everything even took the fan box! Metro Electric has never disappointed me and has always exceeded my expectations.

Paid $1,000–1,200Great priceFan installation
Matt6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Installed heater in garage, which required a new connection and new panels in house and garage. Complicated work but they did it in a breeze. And on a separate day they installed the new ceiling fan in living room. Great job.

Paid $2,000+Reasonable priceFan installationElectrical parts assembly
LisaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Huge shoutout to Dan at Metro Electric! He recently tackled two tricky installs for us: a pergola fan and a workbench light. Both required a lot of skill and problem-solving, and Dan handled them perfectly. Beyond being a great technician, he is super kind and easy to work with. If you need someone who knows their…

Paid $1,400–1,600Great priceFan installation
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nate and assistant were fast, efficient, professional, and informative. Two fans were installed, the old ones removed and the locations were left clean. I found Metro Electric through the Inside Outside Guys.

Paid $600–800Reasonable priceFan installation
Sam11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nate and his helper did an amazing job fast and very professional

Paid $800–1,000Reasonable priceFan installation
JeffLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great Company! Great people! Brett and Nate were top notch

Fan installation
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dan and his apprentice were helpful and very knowledgeable. Thank you for your help!!

Reasonable priceFan installationElectrical parts assemblyElectrical inspections
KatherineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Today we had three ceiling lights installed, two ceiling fans replaced, and several basement can lights replaced. All, now have energy efficient LED lights. Once again, the Metro Electric team (Nate and Max) did excellent work and cleaned up after themselves very well. Highly recommend.

Paid $1,000–1,200Not sureFan installationLight fixture installation+ Responsiveness+ Punctuality+ Quality

Show more fan installation reviews (11 more) →

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

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