Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts

Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

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Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for general construction

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General construction”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.90%

All 34 Google reviews tagged “General construction” · showing 20

Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Dan was outstanding and very helpful and professional…

Paid $3,500–4,000Reasonable priceGeneral constructionElectrical inspectionsElectrical wiring installation
Larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Very professional, polite people

Paid $200–400OverpricedGeneral construction+ Responsiveness+ Professionalism
Billy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Bret, very knowledgeable, respectable, and explained everything in detail, and so I understood.

Paid $1–500Reasonable priceGeneral construction+ Professionalism
carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Extremely professional and efficient.

Paid $1–500Not sureGeneral construction
Dan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional technicians and office personnel. Easy to set up appointments, tech arrived when stated, were respectful of our home (clean), work completed as requested and tested.

Paid $1–500Reasonable priceGeneral construction
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Paul and his apprentice were both friendly, polite and efficient. They obviously knew what they were doing. I plan to contract them again and highly recommend them.

Paid $1,000–1,500Reasonable priceGeneral constructionRemodelingFan installation
Dan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thanks Rick and Bailey! The entire group went above and beyond in my installation Generac Generator!

Paid $2,000+Great priceGeneral constructionElectrical parts assembly
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Nathan was great and professional. Solve the problem and everybody's happy. Thank you for showing up right away

Paid $200–400Great priceGeneral constructionGeneral repairs
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I want to thank Bailey, Rick, T.J., Jason, Jim and Brett for the excellent service they did installing our Generac generator! They were very courteous and professional. They advised us every step of the way on the installation process and how to use our new generator.

Paid $2,000+Great priceGeneral construction
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

As always, Metro Electric did a fantastic job. TJ, Alex, Brett, and Pat installed a home generator and the results exceeded my expectations. The team was prompt, knowledgeable, and explained everything they did and how to operate the generator efficiently. Metro is my “go to” company for all my electrical needs. I…

Paid $2,000+Reasonable priceGeneral construction
dave10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

they installed a generac unit outside for back up power to my house they were the best they took great care in everything they did and covered their feet when coming in my house to work on panel box i will always call them for any of my electrical needs. Also Nathan tuned up our generator and his work was…

Reasonable priceGeneral constructionElectrical inspections
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic job in ice and snow and mud, finished ahead of schedule.

Paid $2,000+Great priceGeneral constructionGround wire installationElectrical inspections
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Nate & Brent texted before arriving. The work was done proficient hands were cleans no finger prints on the ceiling.😀 Nate explained everything and they installed two new ceiling lights and checked my electrical box to make sure everything is up to code and working well (BTW no extra charge) I will call Metro…

Paid $1–200Reasonable priceGeneral construction
ronald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Polite and very knowledgeable.

General construction
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Metro Electric did a great job installing my Generac generator. T.J. and his team came up with an improved location for the electrical service panel than originally planned. They were punctual, knowledgeable, efficient and neat. I would highly recommend Metro Electric for any electrical needs. Jim S.

Reasonable priceGeneral constructionElectrical parts assemblyGround wire installation
Alice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very friendly and qualified workers. They installed our Generac in what we would say is record time. Clean up was good. All explanations were clear. We are pleased.

Paid $2,000+Reasonable priceGeneral construction
Gordon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The employees did a awesome job very clean work absolutely happy with the 3 gentleman that showed up.

Not sureGeneral construction
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Metro electric technicians are always courteous, knowledgeable and willing to explain all of the detail details.

Reasonable priceGeneral construction
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

The cost is too much, I expected to pay but not their pricing.

OverpricedGeneral construction
teresa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He was very professional. He explained everything he updated.

General construction

Show more general construction reviews (14 more) →

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Electrical inspections114$54–$351
Installation66$351–$3.2k
Electrical wiring installation46$410–$1.7k
Light fixture installation44$196–$811
Electrical outlet & switch installation42$248–$958
General repairs40$93–$415
Electrical panel replacement or upgrading35$1.9k–$4.3k
General construction34—

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