Experts Reviews · Company report
Metro Electric logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Metro Electric

Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews

Report card

Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Metro Electric is better than 94% of electricians.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Metro Electric is better than 92% of electricians.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Metro Electric is better than 99% of electricians.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Metro Electric is better than 90% of electricians.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Metro Electric is better than 100% of electricians.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Metro Electric is better than 100% of electricians.A
100

Reviews for your job

Customers hired Metro Electric for 8 kinds of job.

Metro Electric for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$351–$3.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Installation” · showing 20

rickLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Love working with the team from Metro Electric. Prices are reasonable and their knowledge and service level is perfect.

Customer photo from rick's review
Paid $5,000+Reasonable priceElectrical wiring installationInstallationElectrical panel repair
MKLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Tj,alex,jim,and brett did a great job very professional and personable highly recommend your company

Paid $5,000+Reasonable priceInstallation
AnthonyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Dan was awesome and incredibly helpful today. He addressed our needs and cited things to help make our house safer

Reasonable priceElectrical inspectionsInstallationGeneral repairs
Glenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Excellent Service as always!

Paid $500–1,000Great priceLight fixture installation
Ronald11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Rick was professional and knowledgeable. Answered all questions asked.l

Installation
JoyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

TJ, Alex, Brett and Brett were professional, friendly and competent. They were careful to cover their shoes when in and out of the house, and were hard workers! When install was complete, I was given a well organized notebook with attached keys clarifying everything that had been explained to me.

Paid $5,000+Reasonable priceInstallationElectrical power restoration
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rick was on time and very organized and professional. He showed me everything I needed to know.

Paid $5,000+Reasonable priceInstallationService not listed
patriciaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

The men were polite and it was a pleasant experience. I can understand why they are “The Dream Team. Thank you, TJ, Alex, and Jim!”

Paid $5,000+Not sureInstallationService not listed
Dawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Metro Electric has been top notch! Had TJ, Jim, Pat, and Neil here to install generator and they were on time took care with my home and very professional and took time to answer all my questions. They even too care of all my permits and scheduling appointments to get everything signed off for final inspection. I…

Customer photo from Dawn's review
Paid $2,000+Great priceInstallation
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Brett was thorough and patiently answered all questions. No pressure tactics. A totally relaxing experience. This is for a a Generac whole house generator. This was for an in home quote. No charge.

InstallationService not listed
AngiLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was great. The service men were very personable and I had a wonderful expxperience working with them! Would recommend them to anyone with Electrical problems!

Electrical parts assemblyElectrical inspectionsElectrical wiring installation
G4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Generac Generator Installation Every single employee that I have encountered at Metro Electric has been professional, knowledgeable, and personable. From my initial inquiry over the phone, to a meeting with Rick where he explained the entire process, to speaking with Bailey who organized everything and kept me…

Customer photo from G's review
Reasonable priceInstallationService not listed
GlenLocal Guide · 307 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Heard they are the best in the state. With recent work they proved that to me. The guys were more then happy explaining each step. On time almost to the minute. Estimated finish time was also exact. They will be the only ones I call for future electrical needs. Called them again this time for range hood install. Still at the top if their game.

Paid $1–500Installation
larry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Had Metro Electric install whole house generator . Great experience ! Very professional , courteous , outstanding work !! Alex & Jeff did a great job , pleasure to meet them . Exceeded all my expectations!

InstallationElectrical panel replacement or upgradingService not listed+ Responsiveness+ Punctuality+ Quality
Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fabulous experience with Metro Electric!!! Highly recommend them for any job you have. They did my generator and even the city inspectors complimented their work. I thank all the guys that came out Especially TJ, Alex, Brett and Jimmy. Perfect experience.

Paid $5,000+Reasonable priceInstallation
Diane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always great service. Nathan was great and your office for getting here before the storm

Paid $200–400Great priceElectrical wiring installationInstallationService not listed
Kat6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Generator Generac service man was outstanding! Rick took his time servicing my unit, replaced 2 hoses, changed the oil and filter, check the battery and performed a test run. He explained everything he did and took pictures. Awesome job. Thanks!

InstallationService not listed+ Responsiveness+ Punctuality+ Quality
Elyse5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The Metro Electric team exceeded expectations. Bailey in the office helped me considerably in obtaining a required variance for my Generac installation. She kept me posted constantly on the project in the most courteous and efficient manner. For the installation, TJ and Brett were competent and courteous,…

Paid $2,000+Reasonable priceInstallationService not listed
Joshua1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very thorough in explaining what work had to be completed and why.

Paid $200–400Reasonable priceElectrical inspectionsInstallationGeneral repairs
Christopher13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent work, professional, and timely. They've done multiple projects at the house and we are always extremely pleased with the result We continue renew our metro advantage plan each year because of how good of a value it is Highly recommend

Paid $2,000+Great priceInstallation

Show more installation reviews (48 more) →

Price

$295-38% vs typical electricians

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 70%Overpriced 3%Not sure 8%

Jobs customers hired them for

Compare with