How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%90+12.7Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREMetro Electric
Troy, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 125 electricians · 4.9★ from 1,966 Google reviews
Report card
Percentile vs other electricians (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Metro Electric for 8 kinds of job.
Metro Electric for installation
Clear ✕All 68 Google reviews tagged “Installation”
Love working with the team from Metro Electric. Prices are reasonable and their knowledge and service level is perfect.
Tj,alex,jim,and brett did a great job very professional and personable highly recommend your company
Dan was awesome and incredibly helpful today. He addressed our needs and cited things to help make our house safer
Excellent Service as always!
Rick was professional and knowledgeable. Answered all questions asked.l
TJ, Alex, Brett and Brett were professional, friendly and competent. They were careful to cover their shoes when in and out of the house, and were hard workers! When install was complete, I was given a well organized notebook with attached keys clarifying everything that had been explained to me.
Rick was on time and very organized and professional. He showed me everything I needed to know.
The men were polite and it was a pleasant experience. I can understand why they are “The Dream Team. Thank you, TJ, Alex, and Jim!”
Metro Electric has been top notch! Had TJ, Jim, Pat, and Neil here to install generator and they were on time took care with my home and very professional and took time to answer all my questions. They even too care of all my permits and scheduling appointments to get everything signed off for final inspection. I…
Brett was thorough and patiently answered all questions. No pressure tactics. A totally relaxing experience. This is for a a Generac whole house generator. This was for an in home quote. No charge.
Everything was great. The service men were very personable and I had a wonderful expxperience working with them! Would recommend them to anyone with Electrical problems!
Generac Generator Installation Every single employee that I have encountered at Metro Electric has been professional, knowledgeable, and personable. From my initial inquiry over the phone, to a meeting with Rick where he explained the entire process, to speaking with Bailey who organized everything and kept me…
Heard they are the best in the state. With recent work they proved that to me. The guys were more then happy explaining each step. On time almost to the minute. Estimated finish time was also exact. They will be the only ones I call for future electrical needs. Called them again this time for range hood install. Still at the top if their game.
Had Metro Electric install whole house generator . Great experience ! Very professional , courteous , outstanding work !! Alex & Jeff did a great job , pleasure to meet them . Exceeded all my expectations!
Fabulous experience with Metro Electric!!! Highly recommend them for any job you have. They did my generator and even the city inspectors complimented their work. I thank all the guys that came out Especially TJ, Alex, Brett and Jimmy. Perfect experience.
Always great service. Nathan was great and your office for getting here before the storm
Generator Generac service man was outstanding! Rick took his time servicing my unit, replaced 2 hoses, changed the oil and filter, check the battery and performed a test run. He explained everything he did and took pictures. Awesome job. Thanks!
The Metro Electric team exceeded expectations. Bailey in the office helped me considerably in obtaining a required variance for my Generac installation. She kept me posted constantly on the project in the most courteous and efficient manner. For the installation, TJ and Brett were competent and courteous,…
Very thorough in explaining what work had to be completed and why.
Excellent work, professional, and timely. They've done multiple projects at the house and we are always extremely pleased with the result We continue renew our metro advantage plan each year because of how good of a value it is Highly recommend
We have been using Metro Electric for all our electric for over 7 years. Have subscribed to their service plan which offers an annual electric inspection. While doing to the inspection asked if could add a plug to my garage . They did a great job as always. Crews are always very professional.
Fantastic job in ice and snow and mud, finished ahead of schedule.
I highly recommend Metro Electric! TJ And Alex were our installers and they were extremely professional and thorough. Great experience with this company.
Dan came during the time frame requested. He inspected and repaired the wiring to our ceiling fan and wall switch in the master bedroom. After repair the fan and light were in working order. We have used Metro Electric for other projects in and around our home and will continue to do so!
There were four guys here installing my house generator. TJ was the leader and he was very kind! Everything went smoothly. They all worked hard in the freezing cold 🥶
Dan and his apprentice were helpful and very knowledgeable. Thank you for your help!!
Kind, professional and took time to thoroughly explain everything regarding the generator
Nathan came to check on my whole generator I had installed last year. He was easy to work with and very knowledgeable about the generator. Answered all my questions and was very polite!
Adam did electrical repair on lights and wiring outlets in our basement after a serious flood. He did excellent work answered all my concerns was friendly and left the basement as clean or cleaner than it was.
Metro Electric installed and regularly maintain my Generac whole-house backup generator. Can't say enough about how professional and reliable this company is. Very happy we chose Metro Electric.
Had a standby generator installed by Metro and couldn’t be more impressed. Rick and the rest of the crew were friendly, professional, clean, and thorough—just top-notch service from start to finish. They also handle the annual service, which has been great too. I’ll recommend Metro Electric to everyone I know. Thanks again, guys!
Professional, pleasant and recommend highly
Brandon did everything on my list. And actually discussed it with me. Very happy with his work, demeanor, politeness, knowledge. Would highly recommend 👌
I've been using Metro Electric for the past 9 years. They do a yearly inspection and have done additional work. They've added outlets in my home, garage and gazebo, added 4 can lights in my living room, added a surge protector directly to the fuse box (2 homes), rewired several plugs in the house and added a plug…
Great guys. Trevor, Dan and Connor. Very knowledgeable. Very conscientious. Worked hard. Got a lot of work done in a day. I really liked how they collaborated and problem solved. Cleaned up nicely. Very pleased. Will definitely continue to use Metro Electric in the future.
Great service as usual. Polite, friendly, efficient. Highly recommend.
The entire team was extremely professional and down to business from the moment they arrived, on time at the site. Rick, the lead, was extremely helpful, explaining the process of installation and answering all of my questions. The job was completely in a timely manner and the site was cleaner when they left, then…
Whole house Generac install completed today and very happy. From the quote process to the install, this company has been great. Very responsive and willing to answer all of my (million) questions. Very professional employees and no mess left behind when they left. Thanks for making such a large and stressful purchase as easy as possible!
generator install
They were knowledgeable and professional. Received quality service and he explained things real good. Would definitely use Metro Electric again.
Very thorough on installation and post install review.
Very enjoyable meeting. Rick was very professional and had all the facts.
Very professional and polite. Made me feel very comfortable. They were able to do the work on the first visit. I HIGHLY recommend them.
Very informative. No pressure. Easy to make a decision right away….
Replaced light bulbs. 18 feet. General inspection. Good people. A little pricey for bulb replacements. Knowledgeable. And thorough.
Very good experience, good quality, neat, clean and professional.
Metro Electic installed a Generac generator for us yesterday. I’ve never had a more professional crew. Asking for my feedback and providing recommendations for a better install multiple times throughout the day. The outside installation is neat, tidy and professional. They politely and respectfully answered any…
They didn't arrive at the original scheduled time. Once they did it went very well.
Have used Metro Electric several times for a variety of installs and repairs, including generator installation and maintenance. I have always received excellent service from their office personnel to the electricians and service techs. They take the time to explain everything they’re doing and answer any questions you may have. Keep up the good work!
Adam was great. Always on time and very professional. He has helped with several installations.
Amazing work by Adam and Peter!
Careful and knowledgeable. Awesome job
Recently had a Generac generator installed for whole home emergency power. Quick response for estimate and fair market price as well. Planned the installation and signed the same day. Salesman was knowledgeable and helpful with options for our home. Was given a lead time and installation was scheduled for much…
We had a great experience with Metro Electric. We had them install a standby generator. Everyone we had contact with was professional, courteous and knowledgeable. Metro Electric is a First Class Organization with great people. The estimate was right where they said it would be, installation was exactly as they said…
On 07/22/2022 Metro Electric came to our house and installed the wiring for my pool heater and my pool pump. what they left behind was A complete destruction of our landscaping around the pool. Also broken drain tile and a huge mess of wood shavings from having to drill through our joist in our basement to run the…
This company is kind and compassionate, they work on a great schedule, very professional and explain things all the way through, I had a generator put in in 2019, had both in home and in garage panel change just done yesterday 09/15/2021. They go above and beyond. Office staff is amazing, and they arrive when they…
They charged me 2,1700 for 2 hours of work and sold me a membership for 179.00 witch I did not under stand after everything I have gone thru a tornado in Armada I am calling my bank and having this charge reversed. this was on7-29-21 other n company's said I got ripped off never again will I call Metro the guys that did the work were great
Great professional company. Always on time, always call one day ahead to verify appointment. Adam is the technician and always does what I need the correct way.
Excellent service, respectful, very knowledgeable, and on time! Called the day before to remind and emailed/texted when they were on their way. Great experience and highly recommend!
Metro Electric is top-notch. From the first encounter to the install, very professional, smooth and modern processes, very organized and I am very happy with my generator. Just have to wait for the power to go out now ;)
Prompt, friendly and professional service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Electrical inspections | 114 | $54–$351 |
| Installation | 66 | $351–$3.2k |
| Electrical wiring installation | 46 | $410–$1.7k |
| Light fixture installation | 44 | $196–$811 |
| Electrical outlet & switch installation | 42 | $248–$958 |
| General repairs | 40 | $93–$415 |
| Electrical panel replacement or upgrading | 35 | $1.9k–$4.3k |
| General construction | 34 | — |
