PLUMBERS · DALLAS, TX
57SCORE

Metro Flow Plumbing - Dallas Emergency Plumbers

Better than 62% of plumbers · #34 of 90

4.9★1,432 Google reviews
4.89★last 12 months
1.4%1–2★ in 2 yrs (avg 2.6%)
84%complaints answered

Metro Flow Plumbing - Dallas Emergency Plumbers for drain cleaning

Clear ✕
Jobs reviewed112
★ on this job4.94
Usually paid$400–600
Category typical$176–$580
Rank for this job#14 / 79
Said fair86%
★★★★★ QueenBeauty · Edited 3 weeks ago

Arroved at time as atated. Was very detailed and explained everything that he did. This is a2 part job, so will return next day to complete the job. 10/2/2026. Well this is the review for part 2 of the work that i needed done. Luis completed the job and got the ice, and water back on and flowing well. He and his…

Paid $2,000+Not sureDrain cleaningPlumbing pipe repairFaucet installation
★★★★★ molly · Edited a month ago

Great service. Chris and Steven always do a great job. They give me advice to keep things running well.

Paid $2,000+Reasonable priceDrain cleaningService not listed
★★★★★ Jay · a month ago

Steven and Landon were very friendly and professional throughout the visit. They did an excellent job explaining what they were working on throughout the visit. Our problem was stoppage in a drain pipe in an inconvenient location. They handled it quickly and properly, and I would have no reservations to call again…

Reasonable priceDrain cleaning
★★★★★ Allen · Edited a month ago

Michael is a Great plumbing technician! Took care of introducing me to the Diamond Club and took c are of issues we needed taken care of today. Would highly recommend Metro-Flow & St.

Paid $100–200Great priceDrain cleaningPlumbing leak detectionService not listed
★★★★★ Cody · Edited a month ago

Excellent customer service experience! Luis was friendly, professional and very knowledgeable.

Paid $400–600Reasonable priceDrain cleaning
★★★★★ David · Edited a month ago

J. literally saved our house from a catastrophic level of damage from water backing up from our air conditioning system. He would not cease his work, which lasted longer than either of us expected, until he cleared the lines pushing back water from our air conditioning system and avoided any further problem. He also…

Paid $1–200Reasonable priceDrain cleaning
★★★★★ Casey · Edited 3 months ago

Michael Jon Spurgeon previously came and was amazing. Today we had Michael Murphy and I cannot be more grateful for his help. He gets the amazing category as well. He was extremely transparent about pricing, fixed everything I needed. I am also considering a home water filtration system that I discussed with Metro…

Paid $800–1,000Reasonable priceDrain cleaning
★★★★★ Jeremy · 3 months ago

They are friendly, knowledgeable, and communicate clearly about issues and solutions. Michel Spurgeon was very helpful and took time to help look into fixes for a stubborn issue we were facing. I've been a diamond club member with them for a number of years now and completely trust Metro Flow with my plumbing.

Reasonable priceToilet repairDrain cleaningFaucet repair
★★★★★ Mike · Edited 5 months ago

Came out same day and did a good job. Will use them again if have plumbing issues.

Reasonable priceShower repair

vs category

Blue = Metro, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.95★ (58 reviews)2024-Q2: 4.83★ (52 reviews)2024-Q3: 4.83★ (54 reviews)2024-Q4: 4.91★ (47 reviews)2025-Q1: 4.94★ (66 reviews)2025-Q2: 5.00★ (57 reviews)2025-Q3: 4.80★ (55 reviews)2025-Q4: 4.87★ (45 reviews)2026-Q1: 4.87★ (46 reviews)2026-Q2: 4.98★ (51 reviews)2026-Q3: 4.90★ (49 reviews)2026-Q4: 4.80★ (20 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$918+91% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 14%Reasonable 60%Overpriced 9%Not sure 17%

Score factors

Satisfaction
41
Reliability
59
Craft & service
81
Value
25
Momentum
75
Track record
87
Accountability
61

Praised for

Google highlights · percentile vs peers

Quality
+439 / −5
Professionalism
+505 / −6
Responsiveness
+453 / −0
Punctuality
+442 / −1
Value
+248 / −8

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