PLUMBERS · DALLAS, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%59+8.9Craft & service 20%81+16.2Value 10%25+2.5Momentum 8%75+6Track record 7%87+6.1Accountability 5%61+3.1Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%59+8.9Craft & service 20%81+16.2Value 10%25+2.5Momentum 8%75+6Track record 7%87+6.1Accountability 5%61+3.1Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCOREMetro Flow Plumbing - Dallas Emergency Plumbers
Better than 62% of plumbers · #34 of 90
4.9★1,432 Google reviewsGoogle star rating as shown on Google Maps.
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1.4%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
84%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Metro Flow Plumbing - Dallas Emergency Plumbers for garbage disposal repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 50
All 6 Google reviews tagged “Garbage disposal repair”
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Luis did a great job!
Drain cleaningGarbage disposal repair
KCLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Chris consistently does excellent work -- this time resetting and repairing the toilet. Terrific customer service! Metro Flow is a one-stop shop -- always ready to get the job done. Thank you!
Toilet repairPlumbing pipe repairFaucet installation+ Responsiveness+ Quality+ Professionalism
LesleyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Highly recommend! Very professional, thank you to Michael and his team!
Plumbing leak detectionFaucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Hope4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Great service, great worker. I would request to use him again
Garbage disposal repair+ Responsiveness+ Punctuality+ Professionalism
Mumtaz9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Ali is very professional and courteous. He did a good assessment and provided a very professional solution to the problem. He really knows his stuff
Garbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Ali was on time, professional, and nice. He clearly explained why I was having issues and clearly explained how to fix them. Highly recommend Ali and Metro Flow Plumbing to anyone who needs service.
Plumbing leak detectionGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
vs category
Blue = Metro, grey = plumbers average
Rating over time
Price
$918+91% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 14%Reasonable 60%Overpriced 9%Not sure 17%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%59+8.9Craft & service 20%81+16.2Value 10%25+2.5Momentum 8%75+6Track record 7%87+6.1Accountability 5%61+3.1Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
41
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
81
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
25
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
75
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
87
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
61
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+439 / −5
Professionalism
+505 / −6
Responsiveness
+453 / −0
Punctuality
+442 / −1
Value
+248 / −8
