PLUMBERS · DALLAS, TX
57SCORE

Metro Flow Plumbing - Dallas Emergency Plumbers

Better than 62% of plumbers · #34 of 90

4.9★1,432 Google reviews
4.89★last 12 months
1.4%1–2★ in 2 yrs (avg 2.6%)
84%complaints answered

Metro Flow Plumbing - Dallas Emergency Plumbers for toilet repair

Clear ✕
Jobs reviewed71
★ on this job4.75
Usually paid$1,000+
Category typical$227–$618
Rank for this job#65 / 81
Said fair92%
★★★★★ Rod · 3 weeks ago

Guys can in and fixed my problems. In addition, they told me what I should do differently in the future.

Paid $400–600Reasonable priceToilet repairGarbage disposal installation
★★★★★ Sue · Edited a month ago

Knowledgeable, courteous, friendly, did all the work well, and explained about a problem area and made recommendations to solve it.

Paid $2,000+Not sureToilet repairService not listed
★★★★★ Jeremy · 3 months ago

They are friendly, knowledgeable, and communicate clearly about issues and solutions. Michel Spurgeon was very helpful and took time to help look into fixes for a stubborn issue we were facing. I've been a diamond club member with them for a number of years now and completely trust Metro Flow with my plumbing.

Reasonable priceToilet repairDrain cleaningFaucet repair
★★★★★ Jenny · Edited 5 months ago

Very happy with response time and the thorough job that was done. Thank you to both Jonathan and Landon who were professional and knowledgeable.

Paid $1,000+Reasonable priceToilet repairSewer cleaning
★★★★★ Marc · 6 months ago

Steven J was extremely professional and knowledgeable on his craft. The options and next steps to repair multiple plumbing issues were detailed and easy to follow which will enable us to make the right decisions. Couldn’t be more pleased with the onsite fixes and service provided. We have our new plumbing company…

Toilet repairFaucet repair
★ Chris · 7 months ago

Called out for a clogged toilet and new wax ring seal. Was told unrepairable and needed $5k to replumb the drain. Contacted a second plumber - was just a deep clog, repaired for $300. Get a second opinion or just start somewhere else!

Paid $200–300OverpricedToilet repair
★★★★★ Marie · Edited 8 months ago

The entire staff, from the front desk to the plumbers and management are top notch. They've always treated me as family and have taken care of my plumbing needs for decades, including a new plumbing line, always with experience and kindness.

Toilet repairDrain cleaningFaucet repair
★★★★★ Jennifer · Edited 10 months ago

We had what appeared to be a minor plumbing issue turn into a major project requiring multiples visits, digging under the house, tile replacement… everyone from Metro-Flo who came out was great. Polite, kept us up to date, talked about options, and timely. Very happy to have them as my plumbing company of choice!

Reasonable priceToilet repairPlumbing pipe repairToilet installation+ Quality+ Value
★★★★★ Marcy · a year ago

Steven and Miguel were excellent. They identified the problems we were having and gave us options. They were very knowledgeable and friendly. We have very hard water with alot of mineral deposits that were eating our fixtures, so we went with the Flow Tech Inline Water System. Hopefully this will solve our problems!

Paid $1,000+Reasonable priceToilet repairGarbage disposal installationPlumbing leak detection

vs category

Blue = Metro, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.95★ (58 reviews)2024-Q2: 4.83★ (52 reviews)2024-Q3: 4.83★ (54 reviews)2024-Q4: 4.91★ (47 reviews)2025-Q1: 4.94★ (66 reviews)2025-Q2: 5.00★ (57 reviews)2025-Q3: 4.80★ (55 reviews)2025-Q4: 4.87★ (45 reviews)2026-Q1: 4.87★ (46 reviews)2026-Q2: 4.98★ (51 reviews)2026-Q3: 4.90★ (49 reviews)2026-Q4: 4.80★ (20 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$918+91% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 14%Reasonable 60%Overpriced 9%Not sure 17%

Score factors

Satisfaction
41
Reliability
59
Craft & service
81
Value
25
Momentum
75
Track record
87
Accountability
61

Praised for

Google highlights · percentile vs peers

Quality
+439 / −5
Professionalism
+505 / −6
Responsiveness
+453 / −0
Punctuality
+442 / −1
Value
+248 / −8

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