Analyzing 5,614,3675.6M ReviewsFor 15,38815.4K Experts

Experts Reviews · Company report
Metro Flow Plumbing - Dallas Emergency Plumbers logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%41+14.4Reliability 15%59+8.9Craft & service 20%81+16.2Value 10%25+2.5Momentum 8%75+6Track record 7%87+6.1Accountability 5%61+3.1Experts Score= 57Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.57SCORE

Metro Flow Plumbing - Dallas Emergency Plumbers

Dallas, TX · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.9★ from 1,432 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and craft & service; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Metro Flow Plumbing - Dallas Emergency Plumbers is better than 41% of plumbers.C
41
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Metro Flow Plumbing - Dallas Emergency Plumbers is better than 59% of plumbers.C
59
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Metro Flow Plumbing - Dallas Emergency Plumbers is better than 81% of plumbers.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Metro Flow Plumbing - Dallas Emergency Plumbers is better than 25% of plumbers.D
25
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Metro Flow Plumbing - Dallas Emergency Plumbers is better than 75% of plumbers.B
75
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Metro Flow Plumbing - Dallas Emergency Plumbers is better than 87% of plumbers.A
87
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Metro Flow Plumbing - Dallas Emergency Plumbers is better than 61% of plumbers.B
61

Reviews for your job

Customers hired Metro Flow Plumbing - Dallas Emergency Plumbers for 8 kinds of job.

Metro Flow Plumbing - Dallas Emergency Plumbers for garbage disposal repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 50

All 6 Google reviews tagged “Garbage disposal repair”

Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Luis did a great job!

Drain cleaningGarbage disposal repair
KCLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Chris consistently does excellent work -- this time resetting and repairing the toilet. Terrific customer service! Metro Flow is a one-stop shop -- always ready to get the job done. Thank you!

Toilet repairPlumbing pipe repairFaucet installation+ Responsiveness+ Quality+ Professionalism
LesleyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend! Very professional, thank you to Michael and his team!

Plumbing leak detectionFaucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Hope4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service, great worker. I would request to use him again

Garbage disposal repair+ Responsiveness+ Punctuality+ Professionalism
Mumtaz9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ali is very professional and courteous. He did a good assessment and provided a very professional solution to the problem. He really knows his stuff

Garbage disposal repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ali was on time, professional, and nice. He clearly explained why I was having issues and clearly explained how to fix them. Highly recommend Ali and Metro Flow Plumbing to anyone who needs service.

Plumbing leak detectionGarbage disposal repair+ Responsiveness+ Punctuality+ Quality

Price

$918+91% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 60%Overpriced 9%Not sure 17%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection154$124–$656
Plumbing pipe repair147$366–$1.2k
Drain cleaning111$176–$580
Toilet repair70$227–$618
Outdoor plumbing system repair58$382–$1.5k
Faucet repair57$208–$611
Water heater installation46$1.2k–$2.4k
Plumbing leak repair39$295–$1.1k

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