Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts
Google reviewers rate Metro Junk Removal 5 out of 5 stars based on 431 reviews, with no owner responses recorded. Customers consistently describe the service as punctual, efficient, and professional, noting that crews arrive on time and complete tasks quickly. Recurring themes include fair pricing that matches initial estimates, clear communication, and careful handling of items to prevent property damage. Reviewers frequently mention the team's courtesy and ability to handle various jobs, from single furniture removals to full house cleanouts, often recommending the company for future needs.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
431 Google reviews we collected
Phrases our text analysis found in 388 written reviews
How often each topic comes up in the written reviews
We read 388 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team provided friendly, efficient and respectful services.”
“The team was great, respectful, careful, and worked well as a team.”
“Marion and his team were highly recommended and I now know why.”
“Amazing service and I cannot recommend them enough!”
“I called on Saturday, Marion arrived on Sunday and gave me a fair estimate his crew cleared out my junk on Monday!”
“They did a great job & were very thorough & attentive to what needed to be done along with extra care to secure a shelf.”
“He answered all my questions, delivered and picked up promptly, and offered an affordable option for junk removal.”
“We live out of state, so having a company we could trust to do the job right was super important!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Metro Junk Removal for 8 kinds of job. Pick one to see what they paid and said.
Exceptional service. From the estimate to the actual work. The team provided friendly, efficient and respectful services. On time, consistent work flow and all round great service. Thank you team Metro!
Marion and his team were highly recommended and I now know why. The team was great, respectful, careful, and worked well as a team. Thank you for making the job go so smoothly and efficiently.
The Metro Junk Removal crew works like a well-oiled machine. They showed up on time and HUSTLED, helping us empty my great-aunt’s longtime home alongside Moving Day Ready in just 3.5 days. About 6,000 square feet and decades of belongings. This was a BIG job. Between their trucks and mini dumpster, they kept items…
The entire team at Metro Junk was fantastic to work with. They came out for a fast quote and had them scheduled for just a few days later. Would highly recommend!
Both Francisco & Auggie were very nice & respectful. They did a great job & were very thorough & attentive to what needed to be done along with extra care to secure a shelf. Thank you!
Metro Junk Removal was great! I called on Saturday, Marion arrived on Sunday and gave me a fair estimate his crew cleared out my junk on Monday! They were efficient, courteous and very reasonable. I highly recommend them and will no doubt be using them again.
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 78 | — |
| House & garage cleanouts | 67 | — |
| Furniture removal | 66 | — |
| Donated goods pickup | 24 | — |
| Appliance removal & disposal | 21 | — |
| Electronic waste removal & disposal | 19 | — |
| Trash removal & disposal | 16 | — |
| Hazardous waste removal & disposal | 11 | — |
5.0 ★★★★★ 431 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Exceptional service. From the estimate to the actual work. The team provided friendly, efficient and respectful services. On time, consistent work flow and all round great service. Thank you team Metro!
Marion and his team were highly recommended and I now know why. The team was great, respectful, careful, and worked well as a team. Thank you for making the job go so smoothly and efficiently.
The Metro Junk Removal crew works like a well-oiled machine. They showed up on time and HUSTLED, helping us empty my great-aunt’s longtime home alongside Moving Day Ready in just 3.5 days. About 6,000 square feet and decades of belongings. This was a BIG job. Between their trucks and mini dumpster, they kept items to donate, move, and dispose of sorted and moving efficiently. I especially appreciated the care they took with usable furniture, books, art, and household items, coordinating donations to resale shops and the Chicago Furniture Bank. As a Realtor, I’ve recommended them before. Having them help my own family reinforced why. Hardworking, organized, and thoughtful about where things go. I’ll continue happily recommending them to clients and neighbors!
The entire team at Metro Junk was fantastic to work with. They came out for a fast quote and had them scheduled for just a few days later. Would highly recommend!
Both Francisco & Auggie were very nice & respectful. They did a great job & were very thorough & attentive to what needed to be done along with extra care to secure a shelf. Thank you!
Metro Junk Removal was great! I called on Saturday, Marion arrived on Sunday and gave me a fair estimate his crew cleared out my junk on Monday! They were efficient, courteous and very reasonable. I highly recommend them and will no doubt be using them again.
I’ve used Metro junk removal twice for cleaning out my parents house for getting it ready to sell. The absolute BEST service! So quick and professional. Highly recommend
The service was excellent. All workers were hard working and very considerate. A wonderful experience!
We needed a last minute service for my elderly father-in-law. We live out of state, so having a company we could trust to do the job right was super important! Within the hour, not only did Marion drive by the job, to provide us an accurate quote - he had a crew out to handle it the job, same day! Thank you so much for a service we could trust to get the job done! Highly recommend!!!
Marion and his team are absolutely amazing! They are professional, efficient and trustworthy. I will definitely use them again!
Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts
