How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%99+14Replies to reviews 7%33+2.3Craft & service penalty94−0.6Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 377 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for battery
Clear ✕All 12 Google reviews tagged “Battery”
They love teachers!!! They gave me just about 200 in discounts!! I recommend EVERY TEACHER take their cars there!! Love them and is now the place I will go!!! My one stop place for oil changes and any car issues. Thank you so much. They even said “We love teachers” any WTU teachers they are down the street from the WTU building.
Dontaye & his team are great! The team are genuine, they kept me informed, answered all my questions, & set clear expectations. I feel grateful for their assistance & extremely quick turnaround. Thank you🙏🏽
The service was fast and easy and the staff was very friendly. They quickly found the issue with my vehicle and got me back on the road in less than 30 minutes. Highly recommended!
My battery just got a jump and I needed to quickly get a new battery. These guys are friendly, honest and quick. I waited IN MY CAR on a freezing day while they switched out batteries. Communicative and efficient. I will be back.
The service was quick. My car was also evaluated for additional problems after my it was towed there because it suddenly would not start. None were found. Everyone their were friendly.l and professional. I also witnessed how their relationship with neighbors is respectful and well as helpful. I watch them help a…
Metro motors had the best customer service. My car had cut off across the street and I walked over to see if I can get some assistance and to inquire about a battery. With no hesitation I was walked back to my car and received my jump. I took my car to metro motors and got a new battery. The price was very…
Metro Motor Penn Ave Exxon is the real deal. I had many problems with my 2011 Chevy Cruze happen within about a 1.5 month period. Needed electrical repairs, fixes to radiator, and other various general repairs. Dontaye and his team are professional, kind, responsive and never did I feel I was being taken advantage…
Dontaye and his team have always been helpful any time I've stopped by with car troubles. During a particularly stressful situation where my car battery died and I needed to go on a cross country trip in two days, Dontaye drove to me, jumped my car and took it back to Metro Motor. And this was all 30 minutes before…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 36 | — |
| General repairs & maintenance | 29 | — |
| Tires | 28 | — |
| Brakes | 14 | — |
| Battery | 12 | — |
| Steering & suspension repair | 10 | — |
| Auto engine diagnostic | 9 | — |
| Wheel alignment | 9 | — |
