How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%99+14Replies to reviews 7%33+2.3Craft & service penalty94−0.6Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREMetro Motor
Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.8★ from 377 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Metro Motor for 8 kinds of job.
Metro Motor for tires
Clear ✕All 28 Google reviews tagged “Tires”
This place is the best! Such great service, so trustworthy and reasonably priced.
Best mechanic I’ve ever been to. Knowledgeable, fast, and always have my best interests in mind. You won’t find more consistent service in the area.
Metro Motor - Hill East is the best! Both of my urgent experiences were handled with care and they helped me with a fast turn around time. The staff is very respectful and responsive. Couldn’t recommend enough.
Great garage for repairs and keeping your ride alive.
IF I COULD GIVE ZERO STARS I WOULD!!! I am woman, how cliche of this shop to get over on me! Smh! I had my car towed into METRO MOTOR for one issue: a broken FRONT RIGHT tie rod. The moment my car arrived, they immediately started listing off a bunch of other “problems” with my vehicle and pressuring me into…
Great service for my 96 Toyota!
This is my third time using Metro Motor. Awesome job again. Timely, professional and affordable.
I would like to take a moment to thank everyone at Metro Car Repair for the amazing service I received. From the moment I walked in, the staff treated me with kindness, respect, and genuine care. Everyone was so friendly and welcoming, and they made me feel comfortable right away. The team was very professional,…
Great Customer Service!!
Highly professional and flawless work on my vehicle (Porsche). No problems with oil changes, tire mounting, or tune up. Porsche is a fickle car. Not just anyone can service it. Never a problem when coming to Metro Motor. Very honest about what they can and can't do. Some places will claim they can do job x just to…
Great service, as always, for my beloved 1996 Toyota!
In short, they’re quick to inspect vehicle, clearly communicate issues found and cost to resolve, and most importantly actually solve the problem. Really appreciate inspection report they text over that has a price breakdown included. They are great at taking quick phone calls to talk through high priority versus…
This Metro Motors is our go to car repair place in the DMV! Dontaye is reliable, trustworthy, and runs a tight ship. All the staff there are very helpful. And it’s not just me! When I was last there another man stepped in and to express his gratitude for helping his daughter. His exact words were “Dontaye walks on…
I cannot speak highly enough about Dontaye and his team at this Metro Motor location. As a woman, it is crucial to me that I find a trustworthy auto shop wherever I live, and I can wholeheartedly say that I have found one here. I came in for an oil change a few weeks ago, and the service was quick, friendly, and…
Nice meeting you. As I live in the neighborhood, I know I, or let's say my car, will see you again! Appreciate your honesty. Christine
Love the team at Metro Motor. Dontaye and his guys always take care of my car, even when I have limited time. Can't recommend them enough!
Great service and Dontaye and his staff were very informative and kept me in the loop regarding next steps with my vehicle. I recommend bringing your vehicle here and working with his team
Super fast turn around and very attentive on the phone.
Metro Motor is now my daughter's first choice for ANY car repairs or maintenance. She had a tire emergency and AAA was unable to resolve the tire problem. Dontaye drove a couple of blocks to my daughter's car and, with a young mechanic-in-training, took care of the issue. They removed the tire, took it back to the…
Dontaye was extremely professional and responsive. I dropped the car off in the morning before the shop was open. He called me once he came in. Once the work was complete he reached out and had the paperwork ready to go. Easy as that!
Dontaye and his team have always been helpful any time I've stopped by with car troubles. During a particularly stressful situation where my car battery died and I needed to go on a cross country trip in two days, Dontaye drove to me, jumped my car and took it back to Metro Motor. And this was all 30 minutes before…
Rating only, no written review.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 36 | — |
| General repairs & maintenance | 29 | — |
| Tires | 28 | — |
| Brakes | 14 | — |
| Battery | 12 | — |
| Steering & suspension repair | 10 | — |
| Auto engine diagnostic | 9 | — |
| Wheel alignment | 9 | — |
