PACKING SERVICES · LITTLE ROCK, AR
Metro Moving Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%42+6.3Craft & service 20%7+1.4Value 10%30+3Momentum 8%32+2.6Track record 7%8+0.6Accountability 5%30+1.5Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Metro Moving Company

Better than 23% of packing services · #23 of 30

4.9★96 Google reviewsGoogle star rating as shown on Google Maps.
4.84★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yrs (avg 2.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Metro Moving Company for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$633–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 15
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 18 Google reviews tagged “Senior moving”

★★★★★ Robin · Edited 4 weeks ago

We used Metro to move my Mom from her home of almost 50 years. From start to finish it was a wonderful experience. Very communicative, professional and the guys that moved us were awesome! Would highly recommend them to everyone!

Paid $1,400–1,600Great priceSenior moving
★★★★★ Linda · Edited a month ago

I could not be happier with my moving experience. The entire process, from the quote to the move, was handled with integrity and care. The crew that moved us were kind and mindful of our needs. I highly recommend this service, you will not be disappointed. Edit: We have now used Metro several times, and their…

Paid $400–600Great priceSenior moving
★★★★★ Christy · a month ago

We moved from a home we’d lived in for 28 years in June and metro did a great job moving us. So when we finished out our detached garage to moved my in-laws on property with us we called Metro. They packed and moved my in-laws on September 11th from a house they’d lived in for over 30 years. Metro was very…

Paid $4,000–4,500Reasonable priceSenior movingIn-state moving
★★★★★ Craig · 2 months ago

I honestly can’t say enough good things about Metro Moving Co. They helped move my grandma and they made what could have been a really stressful and emotional day so much easier on our family. From the moment they showed up, they were friendly, respectful, and ready to work. They took their time with her things,…

Paid $1,000–1,500Reasonable priceSenior movingInterstate movingLocal moving
★★★★★ Denise · 2 months ago

My move was small. The technicians were attentive to my requests and made it all seem effortless. I am satisfied and would recommend their service to others.

Paid $1–500Reasonable priceSenior moving
★★★★★ Les · 3 months ago

Kalvin , Sean . Shaheid, Austin were wonderful and I would highly recommend them !

Senior moving
★★★★★ Paige · 4 months ago

Metro Movers of Little Rock helped move my parents to Texas and Sean did a great job coordinating with us on all the details. Sean was very professional and reliable. I would highly recommend his team for a great moving experience.

Paid $4,500–5,000Reasonable priceSenior movingInterstate moving
★★★★★ Amanda · 6 months ago

On time, efficient and very positive.

Paid $2,000+Great priceSenior movingLocal movingMoving-related packing
★★★★★ Micah · Edited 7 months ago

I hired Metro Moving to move my 86 year old mom into Memory Care and I was so happy with the results that I wanted to share this recommendation with you.<br><br>Sean and Eric were terrific at communicating, planning, organizing and finishing our move.They were relaxed but stayed on task. They got the job done faster…

Paid $600–800Great priceSenior movingLocal movingMoving-related junk removal
★ Carolyn · 11 months ago

My original negative review was edited into a positive review.

Paid $2,000+OverpricedSenior movingLocal moving
★★★★★ Vicky · a year ago

Very Thankful for my super crew...very fast and very efficient!!

Paid $1,400–1,600Senior movingLocal moving
★★★★★ Vicky · a year ago

The crew was amazing! Made an overwhelming event easier to handle. They were fast but very efficient! They were very pleasant and patient. I would not hesitate to recommend them!!

Senior movingLocal moving
★★★★★ Tommy · a year ago

Friendly. Knowledgeable. Hard working. Exceeded expectations that were high to begin with. Would recommend to family and friends.

Paid $400–600Great priceSenior movingLocal moving
★★★★★ Mike · a year ago

Highly recommend! I had an extremely small window to complete a move and these guys were able to squeeze me in and get it done. Very accommodating and friendly staff.

Paid $800–1,000Great priceSenior movingLocal moving
★★★★★ Regina · a year ago

No other word than OUTSTANDING. Sean and Eric were great. They turned what is usually a stressful move to a stress free move.. They even moonligjt as interior designers and decorators. Thank you so much for the wonderful service.

Paid $600–800Great priceSenior moving
★★★★★ Marlo · a year ago

Fantastic company to work with. Management was so accommodating to my needs. Sean and Eric were so great really took the stress out of moving day!

Paid $800–1,000Reasonable priceSenior moving
★★★★★ Robert · a year ago

They were professional, personable, and I had a great crew. They loaded what needed to be moved, and they disposed of some furniture items that I just didn’t need anymore. They even made a few great suggestions that I had not thought about to make it all go smoother. Same great experience with the moving &…

Great priceSenior moving
★★★★★ PH · a year ago

We had the best team, Kalvin, Eric, Shawn and Gerald. They were polite, friendly, and aiming to please! I could not have asked for a better crew. They worked non stop all three days. They packed things well and placed the furniture where I requested. Kalvin even helped with a couple of things that I would have had…

Reasonable priceSenior movingLocal movingMoving-related packing

vs category

Blue = Metro, grey = packing services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (4 reviews)2024-Q2: 5.00★ (3 reviews)2024-Q3: 5.00★ (2 reviews)2024-Q4: 5.00★ (4 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 5.00★ (5 reviews)2025-Q3: 5.00★ (7 reviews)2025-Q4: 4.73★ (15 reviews)2026-Q1: 5.00★ (8 reviews)2026-Q2: 5.00★ (13 reviews)2026-Q3: 4.77★ (13 reviews)2026-Q4: 5.00★ (3 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$1.5k+39% vs typical packing services

Bar = middle half of what customers paid · gold mark = category median.

Great price 46%Reasonable 51%Overpriced 2%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%55+19.3Reliability 15%42+6.3Craft & service 20%7+1.4Value 10%30+3Momentum 8%32+2.6Track record 7%8+0.6Accountability 5%30+1.5Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
55
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
42
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
7
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
30
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
32
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
8
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
30

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+7 / −0
Professionalism
+8 / −0
Responsiveness
+6 / −0
Punctuality
+0 / −0
Value
+6 / −0

Compare with