How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREMetro Towing
Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 1,414 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Metro Towing for 8 kinds of job.
Metro Towing for battery
Clear ✕All 42 Google reviews tagged “Battery”
I had a great experience with Metro Towing for roadside assistance. Wes was incredibly helpful, professional, and efficient throughout the process. He made a stressful situation much easier to handle. Thank you for the quick and excellent service!
Had a very prompt service by them .
Omar was incredible!!!! My car was having issues; he showed up in incredible timing. Helped me try and figure it out. After awhile, I decided to tow it to the dealership. Omar is a great individual and I am thankful he was there that night to help me.
Metro towing did the amazing job. They were on time once my car had the battery issue last night. The person who came to fix the issue was very friendly and professional. He quickly resolve the issue and we were able to take our car back home. Thanks for the help.
Quick service. Any time of day
Metro towing Has an excellent customer service. They came on scheduled and time and helped me in jump start my car
Waseem was there within 15 minutes and done in less than 15. It was great! The AAA company was going to take over 2 hours. Thanks Metro Towing. Mark
Metro arrived right in time and made the experience so convenient. I'll say it's the smoothest and quickest towing experience I've had. I'd recommend calling them whenever in need.
Ameer was great to work with. He arrived earlier than expected, was able to give my car a jump and provided exceptional customer service.
I called Metro Towing because my car wouldn’t start up. Initially I though I have some major issue with car and needed to be towed to car repair shop. Luis came in after 55 mins which they told me earlier. He helped me identify the problem and jumped started the car, which saved towing to car repair shop. He was…
Luis came to my assistance very quickly from Metro towing. I had a dead battery and he was able to fix it in no time and also gave me some general car maintenance tips which was appreciated
Metro towing came to my service for a car breakdown due to battery. It was referred by geico. They helped to get battery at cheaper price and installed it quickly.
Rashed fixed my battery issue. He was very cordial and completed the job in less than 10 minutes. I would highly recommend Rashed for jobs pertaining road side assistance.
Great service, no fuss! Quick, friendly and knowledgeable. I recommended highly.
Quick and easy service. Omar provided great communication throughout the entire process. Definitely recommend!
Amir provided excellent customer service. I’m very happy with the service.
Shukran was the assigned technician to look at my car issue. He arrived on time and was able to assess the problem and fix it on no time. Would recommend metro towing.
I called for a jump start and was told they would be there within 45 min. Matt the driver showed up within 45 min which was awesome. They were very organized and professional. I can only recommend them
Omar was very helpful, he contacted me with his arrival time (which was accurate) and when he arrived to my location he was friendly and funny. Nice for a stressful situation. He was able to jump start my vehicle right away and get me going. Highly recommend Metro Tow and a huge THANK YOU to OMAR!!!!!
Professional, courteous and on time. Highly recommend!
Excellent service, very courteous and really goes beyond the call of their duty to help customer - our car battery was dead - some jumpstarted the car real quick, even helped me park the car, well beyond what was needed. Will use again and highly recommend!
Quick service. Saved my day.
Omar came right on time and jump started my car in less than 2 min. Very reliable would definitely recommend them to anyone.
Faisal did a wonderful job coming to my aide last night when my 12V battery was dead in my Tesla. He helped figure out how to jump start my vehicle and patiently waited while my battery charged up enough for it be sent to the service center to be repaired. Thanks so much for you wonderful help.
Omar did a great job in providing excellent service late in the evening. My battery was replaced quickly and efficiently as possible and the car worked.
Technician is really good and professional and able to identify the issue and resolve the battery issue and on time
Faisal from metro towing is the greatest thank u
Omar was quick and got the job done easily. Smooth process.
Used Metro Towing twice and had awesome service both times. Shaq was arrived fast and was efficient setting up my car to tow. Very helpful and friendly. Highly recommended.
The specialist was an expert and fixed the issue promptly.
I needed a jump and to confirm if I needed a new battery and or alternator. I called for roadside assistance through my insurance company and luckily was connected right away to Metro Towing. Hands down the BEST and most Efficient, Friendliest, Patient, and Knowledgeable experience I've ever had. I mean from the…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 553 | — |
| Special vehicle towing | 102 | — |
| Battery service | 93 | — |
| Local hauling | 75 | — |
| Battery | 42 | — |
| Tire change | 36 | — |
| Long distance hauling | 34 | — |
| Car lockouts | 28 | — |
