How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREMetro Towing
Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 1,414 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Metro Towing for 8 kinds of job.
Metro Towing for special vehicle towing
Clear ✕All 102 Google reviews tagged “Special vehicle towing” · showing 20
NASEER came out and it was fast. Only for spare tire change. But it was faster than expected. He made sure that he had all the tools, not the cheap tools either. He came really equipped, didnt use any of my tools. I definitely recommend them to others.
I had just got off my shift at amazon when my car wouldn't start thankfully I was able to get quick and reliable help from Ramzi over at metro and they have been a godsend since. If you need towing or any kind of service they provide I cannot recommend them enough!
Fast, friendly, they saved the day. Jose was great! Thank you so much for the help
Great service, thanks for being so helpful and getting me out of the situation I was in...
Ghafoori from Metro Towing, was very knowledgeable and professional with our Tesla Model X. He knew exactly what to do with a lookout due to auxiliary battery failure, while even the Tesla Mobile Service Technician did not. Thank you Ghafoori!
Very timely! What more can you ask for when you are stranded at a roadside!!
Ramzi was very friendly and punctual. He showed up when he said he would and was very accommodating allowing us to double check the car after he had already put it on the truck. Highly recommend.
Needed tow to my dealership and timing of arrival was fast, efficient and Omar was very pleasant. Highly recommend.
Rashed was very professional, knowledgeable, prompt and kind. I appreciate that he took the time to call me to let me know that my truck was safely dropped off to the mechanics shop. I would definitely do bust with Metro Towing again.
It was great community Very helpful did not take long to get there and tow thank you Gafoor G.
Louis waiting for my car to get ready. I knew he was busy but he didn’t show any signs of frustration. I’ll recommend Louis to anyone I know!
The driver was amazing, he was very nice and polite. I would highly recommend this company for your towing service.
Omar was quick and very nice 😊
Moved boulder from underneath my trailer.
Fred was so helpful and fast, he keep me in touch with him until he arrived. I will call him in any emergency for sure!!!
Omar was excellent, he went above and beyond to help us with our tough situation. We were so happy with the service and Omar!!
Driver Jay contacted me faster than I could hang up with my insurance dispatch! He gave me an estimated time of arrival and showed up 15 minutes earlier! Not to mention he didn't want or needed any help and was just concerned with me getting in the truck. Straight professional at getting my vehicle on his flatbed.…
Najib showed up so promptly to tow our car. When he realized it didn’t need to be towed, he went out of his way to fix the car’s issue even though he wasn’t supposed to do so. With his significant help, the car is running with no squeaky noise. Going to cancel my next week appointment with the mechanic.
Had to replace alternator for my car, and they did it swiftly. So far working good.
Juan was fast and extremely professional. Turnkey service and would definitely recommend Juan!!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 553 | — |
| Special vehicle towing | 102 | — |
| Battery service | 93 | — |
| Local hauling | 75 | — |
| Battery | 42 | — |
| Tire change | 36 | — |
| Long distance hauling | 34 | — |
| Car lockouts | 28 | — |
