How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREMetro Towing
Fremont, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 towing services · 4.9★ from 1,414 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Metro Towing for 8 kinds of job.
Metro Towing for tire change
Clear ✕All 36 Google reviews tagged “Tire change” · showing 20
Our tire blew on the 580. The receptionist was so nice and helpful. Sami the tow truck driver was so kind and arrived quickly on an early Sunday morning in the rain. His main concern was our safety. When our spare wouldn’t hold air, he helped us find a tire shop and even helped us call a couple of places while we…
Quick, efficient, did I say quick?
Really thankful to Nasser for his excellent help!
Extremely good service by Naseer. He was exceptional and helped me in fixing the issue that I had with my flat tire.
On time service. The technician came on time explained the issue and replaced the spare tire quickly to get me moving.
Matt was really quick to arrive and replaced my flat tire in less than 10 mins.
Great service from Jay
Very professional!! Thank you.
Had a tire blowout on the freeway the other day and Ramzi from Metro Towing came to my rescue! Ramzi was very sweet and helpful. He quickly changed my tire and I was back on the road in no time.
Jose was excellent. Quick, efficient, kind. Will definitely recommend to anyone who needs services. He came prepared and got the job done in 90 degree heat! Thank you Jose.
I requested roadside assistance from my insurance for a flat tire. The service was timely and efficient. The flat tire was quickly replaced with a spare tire. I appreciate the communication and quick response.
Waited too long, 3rd class service, as you diverted tow truck to to another job Driver came late by 45 minutes after schedule, he was nice though, but I called company when truck showed live track as arrive, person who answered told me that they had to attend another job, so ditched me for another 45 minutes
Great service. We received a phone call letting us know they were on their way. They arrived earlier than the insurance estimate arrival time, and did a great job.
My car had a flat while driving along 580. Used the mobile app through my car insurance and Ramzi from Metro Towing came to help. He arrived much quicker than expected, and he called before arriving to get my exact location. He quickly changed my tire and even helped direct me back on the highway safely. Ramzi…
Excellent service, driver came late night after getting flat tire. Also told me to call back if anything else was wrong with the car. I ended up calling again to check something and driver met me again to check the car. Then offered to tow the car if I still felt nervous, so I just did that since it felt safer.…
He was patient understanding very excellent customer service. 👏 Thank you very much. I will recommend him .
Prompt service and quick tire change on my dually rear wheel.
Great service
Omar was superb. He was prompt at time mentioned and helped with spare tire and filled air to spare tire as well. Professional service and made the day easy. Thanks
Driver came on time and keep me informed
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 553 | — |
| Special vehicle towing | 102 | — |
| Battery service | 93 | — |
| Local hauling | 75 | — |
| Battery | 42 | — |
| Tire change | 36 | — |
| Long distance hauling | 34 | — |
| Car lockouts | 28 | — |
