Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers describe Metropolitan Garden Design as professional, punctual, and responsive, highlighting successful irrigation, lighting, and maintenance services for urban terraces. Reviews note clear communication, efficient execution, and fair pricing, with staff often leaving sites clean and tidy. The primary criticism is that the company is currently not accepting new clients, focusing instead on maintaining existing installed systems.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Bar = this company · dark tick = category median.
54 Google reviews we collected
Phrases our text analysis found in 51 written reviews
How often each topic comes up in the written reviews
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They always do a great job — showing up on time and going above and beyond to make my garden look great before they leave.”
“Very kind and dedicated people, on top of being truly professional.”
“I would recommend Ben and his team to anyone who wants to have a lovely, worry free garden.”
“Ben and his team did an exceptional job in designing and then installing our terrasse in UWS, Manhattan.”
“Professional - comes on time, does what needs to be done ( even without me there) and competitively priced.”
“Not to mention, even when I was home, it has honestly never looked more lush.”
“Ben and his team are really great workers - timely and efficient - and great communicators.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Metropolitan Garden Design for 3 kinds of job. Pick one to see what they paid and said.
Ben and his team are fantastic! They always do a great job — showing up on time and going above and beyond to make my garden look great before they leave.
Don't waste your time contacting them as they are not taking new clients. In their email response to my inquiry about a small project, they said: "We're trying to focus on maintaining the systems we've installed."
Ben and his team are fantastic. They helped us redesign and landscape a few outdoor spaces and they have helped with ongoing maintenance. Ben is always on time, dedicated to his craft and always ensures our gardens are set up for success. He’s a pleasure to work with and our gardens look great. Highly highly recommend connecting with Ben
Ben did a fine job. Experienced, prompt, and easy to work with. He left everything neat and clean.
Ben and his team did an exceptional job in designing and then installing our terrasse in UWS, Manhattan. They are know delivering the same impressive experience in the maintenance steps. Very kind and dedicated people, on top of being truly professional. Definitely trustable and recommendable.
Very happy I found this company. They immediately understood the vibe I was going for. I’ve seen strangers stop and take pictures of our front yard since they started. Communication is great. They’re on time and reliable.
| Job | Reviews | Category typical |
|---|---|---|
| Irrigation system repair & maintenance | 5 | — |
| Mulching | 2 | — |
| Yard work | 2 | — |
4.9 ★★★★★ 54 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Ben and his team are fantastic! They always do a great job — showing up on time and going above and beyond to make my garden look great before they leave.
Thanks so much for your great review!
Don't waste your time contacting them as they are not taking new clients. In their email response to my inquiry about a small project, they said: "We're trying to focus on maintaining the systems we've installed."
Hi Brian, Thanks for leaving us a review. I’m honestly a bit confused. You emailed us the other day about an irrigation repair. We simply responded over email saying that it wasn’t the right project for us, and I referred you to a good vender for the job. After reviewing the photo you kindly shared, I gave you this referral as we really don’t specialize in repairing irrigation systems that we didn’t install. We are taking on new projects for the 2026 season. We just want to make sure our projects result in a success for us and our valued clients. We specialize in garden design, garden installations and garden maintenance. We install drip irrigation and landscape lighting systems in NYC and maintain those systems. I hope you could understand that as we are a small business, we need to focus on projects that are the right fit. Feel free to call me if there was a misunderstanding. Best, Ben
Ben and his team are fantastic. They helped us redesign and landscape a few outdoor spaces and they have helped with ongoing maintenance. Ben is always on time, dedicated to his craft and always ensures our gardens are set up for success. He’s a pleasure to work with and our gardens look great. Highly highly recommend connecting with Ben
Thanks so much for the review. I will follow up shortly about the garden maintenance for the season ahead.
Ben has been responsible, responsive and proactive with our outdoor planters.
Thanks so much for your review! Looking forward to Spring!
thx you
Thanks so much!
Ben did a fine job. Experienced, prompt, and easy to work with. He left everything neat and clean.
Thanks for the review!
Ben and his team did an exceptional job in designing and then installing our terrasse in UWS, Manhattan. They are know delivering the same impressive experience in the maintenance steps. Very kind and dedicated people, on top of being truly professional. Definitely trustable and recommendable.
Thank You!
Very happy I found this company. They immediately understood the vibe I was going for. I’ve seen strangers stop and take pictures of our front yard since they started. Communication is great. They’re on time and reliable.
Thanks!
Ben and his staff at Metropolitan Garden Design have transformed my terrace to a lush garden in the sky! They are so attentive to questions and responsiveness as we adjusted the garden to add more lighting, etc. Was installed in June and can't wait to see what pops up in Spring! Highly highly recommend!
Thanks so much! Looking forward to Spring!
Benjamin is a pleasure to work with! He is always professional and fair.
Thanks so much!
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
