Experts Reviews · Company report
Miami Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Miami Appliance Repair

Sweetwater, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 108 appliance repair · 4.9★ from 150 Google reviews

Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miami Appliance Repair is better than 92% of appliance repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miami Appliance Repair is better than 93% of appliance repair.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miami Appliance Repair is better than 87% of appliance repair.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miami Appliance Repair is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miami Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Miami Appliance Repair is better than 100% of appliance repair.A
100

Reviews for your job

Customers hired Miami Appliance Repair for 8 kinds of job.

Miami Appliance Repair for dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$365
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 68

All 14 Google reviews tagged “Dryer repair”

JoshuaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have Jimmy on speed dial for any of my appliance repair needs. He helps me manage the appliances in my house as well as my rental properties. He is always very communicative and will tell you if you actually need his service or not, or how you can quickly fix it yourself. I highly recommend this services.

Paid $200–250Great priceDishwasher repairDryer repairWashing machine repair
Maikel13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The service was perfect and the person was very professional

Dryer repairWashing machine repair
ImanLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They were so honest, told me it wasn't worth it to do my fix and did not charge me a service fee to just tell me that. Said it would be cheaper to get me a whole other one. I really appreciate their honesty; everyone else was trying to charge me 85-150 just to even check.

Dryer repair
EvLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jimmy Hernandez was excellent with working to fix our dryer, he went out of his way to help and fix our problem. He deserves 10 stars!!!

Dryer repair
Osvaldo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Servicio muy bien recomendado 💯 contento con su trabajo

Dryer repair
YisselLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted Miami Appliance Repair when my dryer stopped working out of nowhere. They called me right away and over the phone Jimmy Hernandez fixed my issue which was simply that my settings were on child lock. He helped me quickly and never charged me and being so honest. I’m very appreciated of Jimmy’s help…

Dryer repair+ Responsiveness+ Punctuality+ Quality
Letty7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Muy atento, con mucha experiencia. Solucionó lo que muchos otros técnicos no supieron hacer. Recomendado 100%.

Dryer repair+ Responsiveness+ Professionalism
RachelLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were honest and kind. Highly recommend using this service.

Dryer repair+ Responsiveness+ Professionalism
Mauro8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gracias jimmy por tu profesionalismo, por tus conocimientos ayuda , una persona que siempre contesta no importa día ni hora para ayudar a sus clientes , siempre ayudando gracias y te recomiendo a todas las personas q neseciten de tus servicios 100 por ciento gracias

Dryer repairFreezer repairOven repair+ Responsiveness+ Punctuality+ Quality
J.Local Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent response even the day after the Christmas weekend. My wife woke up this morning only to find the washing machine was not working. I mentally prepared myself for a couple of days wait for someone to respond during this time of year and with the Covid pandemic in full effect. Not only did this company…

Dishwasher repairDryer repairFreezer repair+ Responsiveness+ Punctuality+ Quality
LucasLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good service, responsive and attentive. Solve our problem in a fast and professional manner

Dryer repair+ Responsiveness+ Quality+ Professionalism
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called and spoke with Jimmy who was able to diagnose dryer problem from picture I sent him. Came the same day and made the repair. Very professional and we couldn’t we happier. Thank you, Jimmy!

Dryer repair+ Responsiveness+ Punctuality+ Quality
Paulina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Dryer repair+ Responsiveness+ Punctuality+ Quality
HowardPlays2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Dryer repairWashing machine repairService not listed

Price

$224-19% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair23$126–$371
Washer/dryer repair20$126–$340
Dryer repair14$176–$365
Refrigerator/freezer repair10$139–$440
Dishwasher repair7$119–$371
Stove, cooktop & oven repair3$132–$421
Freezer repair3$153–$453
Oven repair2$153–$427

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