Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Miami Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Miami Appliance Repair

Sweetwater, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 108 appliance repair · 4.9★ from 150 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Miami Appliance Repair is better than 92% of appliance repair.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Miami Appliance Repair is better than 93% of appliance repair.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Miami Appliance Repair is better than 87% of appliance repair.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Miami Appliance Repair is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Miami Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Miami Appliance Repair is better than 100% of appliance repair.A
100

Reviews for your job

Customers hired Miami Appliance Repair for 8 kinds of job.

Miami Appliance Repair for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 69

All 10 Google reviews tagged “Refrigerator/freezer repair”

Fernando4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jimmy was extremely professional and helped us fix an issue with our fridge/freezer. Also the response time was excellent.

Refrigerator/freezer repair
Silvia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I called Miami Applianc for a problem with my Refrigerator and spoke to Jimmy. I explained my issues and he took care of it within the day. This kind of service is unheard of, people like Jimmy are Few! Prices are very reasonable. I’m so glad I called!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Oscar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good job. Reliable and accurate during the service, I strongly recommend this business. Thank you Jimmy

Dishwasher repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Mauro8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gracias jimmy por tu profesionalismo, por tus conocimientos ayuda , una persona que siempre contesta no importa día ni hora para ayudar a sus clientes , siempre ayudando gracias y te recomiendo a todas las personas q neseciten de tus servicios 100 por ciento gracias

Dryer repairFreezer repairOven repair+ Responsiveness+ Punctuality+ Quality
J.Local Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent response even the day after the Christmas weekend. My wife woke up this morning only to find the washing machine was not working. I mentally prepared myself for a couple of days wait for someone to respond during this time of year and with the Covid pandemic in full effect. Not only did this company…

Dishwasher repairDryer repairFreezer repair+ Responsiveness+ Punctuality+ Quality
Paolo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional services, responsible and excellent advisor.

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
AngelicaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great communication! Very professional, fast and excellent service! 100% Recommended!!!

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
mojosmantra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent, quick and friendly service. Highly recommended.

Refrigerator/freezer repair+ Professionalism
ChadLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Miami Appliance Repair was super quick to take my call, was able to diagnose the issue with my fridge over the phone, got the part and fixed my fridge all within a 5-6 hr span. I am very impressed with Mr. Hernandez (super nice guy) and the business he runs. Highly recommend. I will be calling him again should any…

Refrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality
Albert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $400–450Great priceRefrigerator/freezer repair

Price

$224-19% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Washing machine repair23$126–$371
Washer/dryer repair20$126–$340
Dryer repair14$176–$365
Refrigerator/freezer repair10$139–$440
Dishwasher repair7$119–$371
Stove, cooktop & oven repair3$132–$421
Freezer repair3$153–$453
Oven repair2$153–$427

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