How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%99+7Craft & service penalty95−0.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREMichael & Company Auto Body And Auto Repair Shop in San Jose, Ca.
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #326Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 538 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Michael & Company Auto Body And Auto Repair Shop in San Jose, Ca. for 8 kinds of job.
Michael & Company Auto Body And Auto Repair Shop in San Jose, Ca. for auto engine diagnostic
Clear ✕All 20 Google reviews tagged “Auto engine diagnostic”
Staff is very courteous. Diagnostics and repair were professionally done.
We own several vehicles new and old - thank goodness for Michael and Company!
First of all, it's beyond my understanding how this shop has 4.8/5 rating. Based on my experience this is a 0/5 rating for being overpriced, unable to diagnose properly and giving me a list of recommendations neither of which would have fixed the issue at hand. Use at your own risk. Story below. I brought my van…
James was very helpful in getting my car fixed as well as communicating every detail throughout the entire process. Price was fairly explained. I would highly recommend this place for your maintenance and auto repairs
Couldn't recommend the team more! Honest and great work. Kay is a pleasure to deal with!! A+
Incredibly friendly courteous and honest service
AN EXCELLENT OUTFIT. THANKU!!
Very professional
The communication was very transparent. Real time updates, phone calls and text messages. Office staff was super friendly and helpful the moment I stepped foot on their property. As much as I hope I never have car troubles again, no doubt I will be bringing it to Michael & Company if an issue does arise. Thank you everyone who helped me out!
My daughter recently moved out to San Jose area and began experiencing car issues. Car was stalling and check engine light kept coming on and off. She originally took the vehicle to the dealership who advised it needed a new engine because they car had no oil and engine was damaged. After getting some…
I have used Michael and Company for many years, and I have never been disappointed. The employees are kind, friendly, and professional. They go out of their way to ensure that your auto repair experience is excellent. I've had my windshield repaired, yearly maintenance work, as well as bodywork from an accident, and…
Always timely, reliable service and clear, honest communication. I have taken all of our cars, from old beaters to new cars under warranty, to Michael & Company for over 30 years. They have consistently delivered value and excellence.
I have been using Michael & Company for about 30 years. They have done just about everything for me on my fleet of vehicles. Always professional and helpful. I have referred alot of people over the years and will continue to do so.
Awesome service. I have been taking my vehicles here for 20+ years and will not go anywhere else. This is an EXCELLENT and very trustworthy shop. Very skilled mechanics. Very nice, helpful staff. My vehicles have been maintained in perfect order for years, and what few repairs I’ve needed have been very clearly…
Very nice and friendly didn't try to over sell me and took care or me! Highly recommend hard to find a trustworthy mechanic nowadays!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 60 | — |
| Oil change | 53 | — |
| Wheel alignment | 26 | — |
| Tires | 23 | — |
| Brakes | 21 | — |
| Auto engine diagnostic | 20 | — |
| Engine repair | 18 | — |
| Body & Trim | 17 | — |
