How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%99+7Craft & service penalty95−0.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREMichael & Company Auto Body And Auto Repair Shop in San Jose, Ca.
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #326Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 538 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Michael & Company Auto Body And Auto Repair Shop in San Jose, Ca. for 8 kinds of job.
Michael & Company Auto Body And Auto Repair Shop in San Jose, Ca. for oil change
Clear ✕All 54 Google reviews tagged “Oil change” · showing 20
Michael & Company do quality work at a very reasonable price. They are exceptionally honest and don’t nickel and dime like many other places. My wife and I are very happy to have discovered them.
I was told to bring my car at 9;00 and they did not move my car until 9:45. I was not told that I should drop my car off for an oil change and come back and pick it up. This was the day after I called and made an appointment and came at the appropriate time and was told there was no appointment scheduled.
Always good service at fair prices. No waiting. Service folks have time to listen.
I like how they can show you pics of the various parts of the car documenting the issues found.
I received excellent customer service, and the needed repairs were completed as promised for a reasonable price.
Car breaks no longer squeal. No longer has motor oil issues. Hooray! Price was reasonable
Very welcoming. Great communication throughout the repair process. Fair pricing.
James was very helpful in getting my car fixed as well as communicating every detail throughout the entire process. Price was fairly explained. I would highly recommend this place for your maintenance and auto repairs
Best service center in the Bay Area, nothing comparable !
What brought me to the shop initially was the need to have my steering column rebuilt after an attempted theft. Parts were scarce, so it took awhile to get it back, but that's an issue all shops were dealing with. Since they do body work, I asked them to also repair my front bumper, which had suffered damage from…
They were fast and friendly
Oil change for an older Honda. Very pleased with the work.
I've been going to Michael and Company for many years, even before the founding owner Mike Lamantia started the current company. Over the years they have maintained several of my cars and my GMC pickup. In addition to general auto repair and maintenance, I had their body shop repaint a classic BMW 6-Series. The…
GREAT service! Michael & Company is the best garage I have ever used. I have been going there now for many years and will continue going back. They do excellent work and are knowledgeable and honest. My Honda, the first car I brought there, drove like a gem well past 280k miles and I decided to replace it; my Toyota…
Couldn't recommend the team more! Honest and great work. Kay is a pleasure to deal with!! A+
Very friendly shop. Met an over 40 years loyal customer there that attested for the good service and value the place offers. I will be one of their regulars. Special mention to Kay Luong!
We are really pleased with the excellent service, thorough inspection and reasonable rates Michael &Company offers. We have had our cars serviced here for 16 years and we highly recommend them for car maintenance and auto body work! They are exceptional.
Always reliable and quality service.
Incredibly friendly courteous and honest service
Bryan was very helpful and nice. They saw me first thing in the morning and got me the oil change I needed and checked out my car for me. Helped me with all my concerns since I drive a lot.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 60 | — |
| Oil change | 53 | — |
| Wheel alignment | 26 | — |
| Tires | 23 | — |
| Brakes | 21 | — |
| Auto engine diagnostic | 20 | — |
| Engine repair | 18 | — |
| Body & Trim | 17 | — |