How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%99+7Craft & service penalty95−0.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREMichael & Company Auto Body And Auto Repair Shop in San Jose, Ca.
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #326Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 538 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Michael & Company Auto Body And Auto Repair Shop in San Jose, Ca. for 8 kinds of job.
Michael & Company Auto Body And Auto Repair Shop in San Jose, Ca. for oil change
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Michael & Company do quality work at a very reasonable price. They are exceptionally honest and don’t nickel and dime like many other places. My wife and I are very happy to have discovered them.
I was told to bring my car at 9;00 and they did not move my car until 9:45. I was not told that I should drop my car off for an oil change and come back and pick it up. This was the day after I called and made an appointment and came at the appropriate time and was told there was no appointment scheduled.
Always good service at fair prices. No waiting. Service folks have time to listen.
I like how they can show you pics of the various parts of the car documenting the issues found.
I received excellent customer service, and the needed repairs were completed as promised for a reasonable price.
Car breaks no longer squeal. No longer has motor oil issues. Hooray! Price was reasonable
Very welcoming. Great communication throughout the repair process. Fair pricing.
James was very helpful in getting my car fixed as well as communicating every detail throughout the entire process. Price was fairly explained. I would highly recommend this place for your maintenance and auto repairs
Best service center in the Bay Area, nothing comparable !
What brought me to the shop initially was the need to have my steering column rebuilt after an attempted theft. Parts were scarce, so it took awhile to get it back, but that's an issue all shops were dealing with. Since they do body work, I asked them to also repair my front bumper, which had suffered damage from…
They were fast and friendly
Oil change for an older Honda. Very pleased with the work.
I've been going to Michael and Company for many years, even before the founding owner Mike Lamantia started the current company. Over the years they have maintained several of my cars and my GMC pickup. In addition to general auto repair and maintenance, I had their body shop repaint a classic BMW 6-Series. The…
GREAT service! Michael & Company is the best garage I have ever used. I have been going there now for many years and will continue going back. They do excellent work and are knowledgeable and honest. My Honda, the first car I brought there, drove like a gem well past 280k miles and I decided to replace it; my Toyota…
Couldn't recommend the team more! Honest and great work. Kay is a pleasure to deal with!! A+
Very friendly shop. Met an over 40 years loyal customer there that attested for the good service and value the place offers. I will be one of their regulars. Special mention to Kay Luong!
We are really pleased with the excellent service, thorough inspection and reasonable rates Michael &Company offers. We have had our cars serviced here for 16 years and we highly recommend them for car maintenance and auto body work! They are exceptional.
Always reliable and quality service.
Incredibly friendly courteous and honest service
Bryan was very helpful and nice. They saw me first thing in the morning and got me the oil change I needed and checked out my car for me. Helped me with all my concerns since I drive a lot.
I am on an 8k+ road trip in my Promaster campervan. My dear friend suggested Michael and Co. for my scheduled oil, filter and tire rotation. Dropped her off at 8; hopped on tothe Cal-Train to SF and picked her up at 4. Perfect experience.
The communication was very transparent. Real time updates, phone calls and text messages. Office staff was super friendly and helpful the moment I stepped foot on their property. As much as I hope I never have car troubles again, no doubt I will be bringing it to Michael & Company if an issue does arise. Thank you everyone who helped me out!
First time here, loved the service, punctuality and cost. Definitely coming back for the next service or needs I have for my car. Totally recommend!
My daughter recently moved out to San Jose area and began experiencing car issues. Car was stalling and check engine light kept coming on and off. She originally took the vehicle to the dealership who advised it needed a new engine because they car had no oil and engine was damaged. After getting some…
Recently purchased a restomod (restored and modified) 1930 Chevrolet Universal Club Sedan. It has a 1984 engine under the hood - and because of this none of my usual mechanics were willing to touch it. Michael & Company was willing to give it a go, and were able to identify and remedy all of my unique car's urgent…
They took care of my CRV for 15 years (before it was stolen with 260k miles), now with my 2015 Pilot. Won't take it anywhere else.
I have used Michael and Company for many years, and I have never been disappointed. The employees are kind, friendly, and professional. They go out of their way to ensure that your auto repair experience is excellent. I've had my windshield repaired, yearly maintenance work, as well as bodywork from an accident, and…
I have been using Michael & Company for about 30 years. They have done just about everything for me on my fleet of vehicles. Always professional and helpful. I have referred alot of people over the years and will continue to do so.
I've been using Michael & Co. for all my family's auto maintenance and repair needs since 1985, from my 1985 Toyota Corolla through my wife's 2018 Toyota Corolla and all in between. They are responsive to my needs, practical, have very qualified workmen, and simply do the right jobs well at a reasonable cost. Plus,…
Awesome service. I have been taking my vehicles here for 20+ years and will not go anywhere else. This is an EXCELLENT and very trustworthy shop. Very skilled mechanics. Very nice, helpful staff. My vehicles have been maintained in perfect order for years, and what few repairs I’ve needed have been very clearly…
I’ve had my cars serviced at Michael & Co. for 35 years. I trust them completely and rely on them to do excellent work. I recommend them enthusiastically and without any reservation.
I like taking my car to the same place for records sake. Whether it really matters or not is not important. I feel comfortable with Michael & Company. I have been going to them for several years and they are always spot on and get my car back to me the same day.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 60 | — |
| Oil change | 53 | — |
| Wheel alignment | 26 | — |
| Tires | 23 | — |
| Brakes | 21 | — |
| Auto engine diagnostic | 20 | — |
| Engine repair | 18 | — |
| Body & Trim | 17 | — |