How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%75+18.2Value 14%95+13.4Replies to reviews 7%99+7Craft & service penalty95−0.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREMichael & Company Auto Body And Auto Repair Shop in San Jose, Ca.
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #326Position by Experts Score among all companies we track in this category. of 482 auto repair shops · 4.8★ from 538 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Michael & Company Auto Body And Auto Repair Shop in San Jose, Ca. for 8 kinds of job.
Michael & Company Auto Body And Auto Repair Shop in San Jose, Ca. for painting
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Really appreciated how helpful and supportive they were in dealing with both the rental company and insurance company during repairs.
I am extremely disappointed with the service at here. My car was in for repairs for two weeks, but upon pickup, I found clear defects in the paint in the accident area. Despite giving them a second chance to fix it, I was called the same day only to find the same defects still there. They have wasted my time twice…
What brought me to the shop initially was the need to have my steering column rebuilt after an attempted theft. Parts were scarce, so it took awhile to get it back, but that's an issue all shops were dealing with. Since they do body work, I asked them to also repair my front bumper, which had suffered damage from…
I've been going to Michael and Company for many years, even before the founding owner Mike Lamantia started the current company. Over the years they have maintained several of my cars and my GMC pickup. In addition to general auto repair and maintenance, I had their body shop repaint a classic BMW 6-Series. The…
I have used Michael and Company for many years, and I have never been disappointed. The employees are kind, friendly, and professional. They go out of their way to ensure that your auto repair experience is excellent. I've had my windshield repaired, yearly maintenance work, as well as bodywork from an accident, and…
I rarely post reviews. If I did not post this review I will do great injustice to Michael & Company. This is one of the best places I have ever taken my car for Body work and Mechanical. I interacted mostly with Liz. She is a true professional and detail oriented. I commend her customer service skills. Their work…
This was my first time working with the folks over at Michael & Co. after someone tried to steal my vehicle and left a ton of damage. I received timely and regular updates on the status of my vehicle as the repairs were being made, everyone I spoke with was courteous and very helpful, and I received my truck back…
I have been using Michael & Company for about 30 years. They have done just about everything for me on my fleet of vehicles. Always professional and helpful. I have referred alot of people over the years and will continue to do so.
Awesome service. I have been taking my vehicles here for 20+ years and will not go anywhere else. This is an EXCELLENT and very trustworthy shop. Very skilled mechanics. Very nice, helpful staff. My vehicles have been maintained in perfect order for years, and what few repairs I’ve needed have been very clearly…
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 60 | — |
| Oil change | 53 | — |
| Wheel alignment | 26 | — |
| Tires | 23 | — |
| Brakes | 21 | — |
| Auto engine diagnostic | 20 | — |
| Engine repair | 18 | — |
| Body & Trim | 17 | — |