How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREMichael & Son Services
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.8★ from 14,480 Google reviews
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Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Michael & Son Services for 8 kinds of job.
Michael & Son Services for plumbing leak detection
Clear ✕All 456 Google reviews tagged “Plumbing leak detection” · showing 320
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We have been using Michael & Sons for a few years now and. Have always been happy with their work. Today Tarone came to fix our leak and even stayed to fix an additional leak. Our home is often a complicated job but Tarone was easy going, friendly, and very service oriented. His shirt said he was a trainee, but he…
Very patient and thorough technician. He did a great job.
John from Michael and sons came at the beginning of the appointment window which was awesome. Showed up professional, testy to work, looked over my situation and then told me my options. Once I decided which option worked best for me, he acquired the parts and went to work. The finished product was better than…
Danny was INCREDIBLE. He explained every thoroughly and step by step and made me truly understand the process! HIGHLY recommend.
Service rep showed up on time and offered extensive list of options to address my water heater that had suddenly started releasing water through its release valve. Water heater was replaced on same day as diagnostic visit.
Josh is my go-to guy for all my plumbing needs. He is courteous, neat and pays attention to detail. I strongly recommend Michael and Son.
Adam was timely, friendly, efficient and informative. He assessed all my issues and gave fair estimates. I would recommend Michael & Son. Daniel has been helpful, informative and efficient. Communication has been fluid and clear. Travis did a great job with my electrical work and outlining all of the ongoing benefits of working with Michael & Son.
Lawrence responded today for an emergency plumbing issue. He was kind, thorough and communicated well. He helped to calm a very tense time for us.
Jim was great! Super helpful and communicative, and did a great job. We also appreciated that they were able to come help us out with our leak within just a couple hours of us calling! Thanks so much!!
Jason is the best. He is professional and respectful of our home. I will always ask if he can be our plumber.
Andrew did a great job. He was knowledgeable, polite, and explained things clearly.
I called yesterday, and the technician was able to come today, fix my leak, and replace my water heater in a few hours. Bravo on a job well done, and such speedy service!
Exceptional service!! Highly recommend!
Dezireon Ore was very knowledgeable for what he does. He is very pleasant and explained everything very well.
Ryan was excellent. He explained the repair process well and was quick and efficient.
Immediate response, knowledgeable and professional technician, and value.
Ivery did excellent work and was a great explainer. Would highly recommend.
Great service from Michael & Son! I’ve used them for plumbing, HVAC, and electrical work and have always had a positive experience. Their technicians are professional, knowledgeable, courteous, and show up when expected. They take the time to explain the work, answer questions, and make sure everything is done…
Excellent. Andrew showed up promptly and addressed the issue very well. Very pleasant and explained things well.
Thomas did and amazing job! He was knowledge, friendly, and on time as promised.
Matt was fantastic and extremely thorough. It was a much bigger job than we expected and he patiently resolved the issues.
Paris was extremely efficient and communicative. Fixing a pipe leak within the hour, explaining the problem in simple terms and explained the solution to easily. Would highly recommend.
Yovan installed our outdoor gas barbeque last year and did such an outstanding job that we have had Michael and sons do a lot more work in the house. Their crews are so good that we had them install two HVAC systems and a tankless water heater. Today Yovan came back to do a plumbing inspection and I was happy to…
Juan was super insightful and eager to be helpful with anything he knew about. I appreciate him tremendously. Above and beyond.
I cannot say enough good things about our experience with Jason and Michael & Son. Outstanding communication, timely arrival, highly efficient, and very willing to work around the schedules of some other trades during a kitchen renovation in an old house. Flawless. Highly recommend and will call again in the future without hesitation.
Ellis was great. Very respectful and cared about the job. Thank you Ellis!
Bryan was amazing if I could give 10 stars I would
Yovan did a yearly plumbing inspection today and prioritized repair options. No pressure to fix anything. He replaced 2 outdoor faucets and a toilet plumbing line. Very professional.
Danny did a great job assessing the problem with the leak under the kitchen sink and fixed it promptly. He was kind and very professional.
Kind, honest, efficient
Discovered a leak this morning. Repairs completed this afternoon. Adam was great and the price was appropriate.
Timely and efficient. Luis and his apprentice were pleasant and thorough. One thing I like about Michael and Son services is that they keep me abreast of any possible problems that may be incurred in the future. They identified an issue during their maintenance call in January and offered a solution. At the time…
Travis was very professional and knowledgeable and he was quick.
He was very nice and professional.
George did an excellent job doing the service on our HVAC and sharing concerns about condensation on copper pipes coming from upstairs. He took pictures of service and heard our concerns. He was calm, clear, and informative with his analysis our annual HVAC service. He provided the great service and guidance. You…
Came on time and answered all questions and fix all problems
Jordan was efficient and professional.
Jordan Joseph, who did several plumbing related jobs, was excellent. He kept me posted, answered all the questions. He was very timely, patient and even came back on our request for some change, without any fuss. Would recommend him strongly.
Michael G did a super job on repairing my water issue. Fast, informative, and very professional. I would recommend Michael and Sons in a heartbeat!
Jonathan Ryckman was great! If I could give him more than 5 stars I would!
Ryne did an amazing thorough and timely repair of the leak in my crawl space. If I have another issue, I prefer to work with Ryne.
My interactions with Michael & Son have been exceptional. Michael Kenny and Isaiah were so helpful in explaining everything. My anxiety was high because I didn’t know what to expect but they patiently explained what was going on, what they were doing and why, and next steps. They were polite, professional, prompt,, and diligent. I am so thankful.
I had water leaking from my ceiling and was able to get a plumber out within a couple of hours. Ryne was knowledgeable and helpful and explained what was happening every step of the way. Daniel was able to explain what needed to be done in terms of remediation and helped get me connected with a team within the same…
Bryan was friendly to work with, he knew his craft, and stayed until everything was done, way exceeding our expectations. He was a great example of why we called Michael & Son for this plumbing work.
Michael & Son’s “Peter” and team did a quick, thorough and helpful job with our master bath leak! Truly a Great Job by entire team and that’s why we call Michael & Sons whenever a situation arises! AAA+++ Roger M.
My husband and I found our kitchen sink leaking at 6:00am on a Monday morning - we called Michael and Son for assistance and they had someone out at our house beginning our repair process by 9:00am! During the week we had mitigation to save our subfloors and removal of damaged property - Houston and Deziron were…
Adam was on time and did an excellent job.
Ryne was on time and very professional. Very happy with the work he did. Ryne communicated each step of the way and made sure I knew what was going on while he was investigating a leak.
Andrew and Ryan did a great job
Dezireon always does a great job. He's been out here a couple of times now and always provides no nonsense information and delivers a through and comprehensive assessment of the work and what to expect before and after the repairs so there is surprises when it comes to the charges. I wish I could get him everytime I needed service.
Michael of Michael and sons was absolutely fabulous. He came and listened to our concerns and found the obscure water leak. Found it and fixed it in about 2 hours. Excellent job.
I trust Michael & Sons for all my plumbing needs. I know they will inspect and provide an honest assessment
I've used them for the past five years and have always been pleased with the service. The technician took time out to explain what he did, made suggestions on ways to have my unit last longer, and answered questions.
Our technician Thomas was extremely knowledgeable, kind, courteous, and helpful. He identified and corrected an issue with our shower valve as well as with our main water shut off valve and had both fixed in no time. Would highly recommend working with him.
The technician was prompt and efficient.
Andrew was prompt to the appt time. He came in and assessed what needed to be done, went over what was going to be needed and provided me with an estimate before he began work.
We recently had an issue with a leak in our upstairs spare bathroom and called Michael & Son for help. I cannot say enough great things about the service we received—especially from their restoration technician, Gerardo Ruiz. From the moment he arrived, Gerardo was incredibly professional and respectful of our…
We had multiple technicians come out to assess a leak and possible restoration situation - Cameron, Houston, and Jose were all so professional and courteous. They were thorough in their assessments and recommendations. Cameron completed our plumbing repairs quickly and with minimal disruption to our house. I was…
Had a great experience with our mitigation specialist, Michael Kenney. He was a professional throughout the process and made sure all concerns were addressed and questions answered.
Allowed me to watch snd learn what he did in the plumbing leak assessment. He was very thorough in his explanations.
Fast and friendly service.
Jim and Bub were amazing to work with! So helpful, courteous, and took time to walk us through and explain what was going on.
Daniel provided great service, very detailed explanation and space check for water damage.
Great service
This is the second time I've used Michael & Son for plumbing needs. Ryne did a wonderful job explaining my options. I appreciated having different options in terms of the level of service to choose from. I feel the price was worth the service and I have peace of mind the work done was high quality.
Our water heater burst late evening. Michael & Son came that night, Juan assessed our situation and installed a new one the next morning at a reasonable price, and the team that arrived the handle the remediation process (Houston, James & Michael) were professional, courteous, and great with keeping us apprised of…
Micheal and Son’s employees always go above and beyond your expectations! Travis has worked on several projects for me and I know that everything will be completed well done! Thank you for all the your staff for fixing all my home and work issues! I won’t call any other company.
Frank C. is extremely knowledgeable and professional. I have depended on Michael & Sons for HVAC and plumbing needs for a couple years. This is my second encounter with Frank and the fourth encounter overall. I have been very pleased with the service I have received from Michael & Sons. They are quick to respond and do good work.
Yovan with Michael and Son did a great job for us, Very professional and very personable as well.
Frank and Daniel both explained all the steps of the process and were respectful of our home. We appreciate that we were able to get a same day appointment.
The technician that came to my house seemed rather inexperienced. They needed to do discovery to find out where a leak was coming from in our shower so they cut into our ceiling, which is fine and part of the process. The problem he diagnosed wasn’t a problem at all and was definitely not the source of the leak. He…
I have never been so displeased with service as I am with this company. I have called and requested to speak with mgmt and corporate and have yet to receive a call. I have had several technicians come to my home. They seem incompetent and unaware of what they are doing. I have paid for service and the problem…
Marcus Warfield was a great help to us with our problem. He was here on time and made a difficult situation much easier for us. He explained every step he took with a smile on his face that made us feel confident in his job well done.
Daniel was very professional and explained all concerns that we had. He is an asset to your company
Daniel L. was amazing! He helped me understand the restoration process step by step. His clear guidance and expertise made me feel confident calling Michael and Son when I need a reliable restoration, plumber, or hvac specialist.
Awesome!!
Excellent service and really came through in an emergency! Jason was kind and professional and solved my plumbing leak quick and easy (for him!), and Daniel with restoration gave me 100% peace of mind with some professional-level dehumidifying…thanks Michael & Sons, I’m a committed member now! 🙏🏽👌🏽
Khori came to our house to fix a busted pipe due to the freezing weather we received. He did an excellent job finding the issue and replacing the pipe even in the 20 degree morning. He was very friendly and professional!!
Josh was personable and efficient and considered the customers needs. He will continue to do well in business with his attitude. Thank you To the team for getting out so quickly.
The technician Adam was very communicative and prompt and had excellent customer service skills! We were very pleased with his service and would highly recommend using this company!
I called yesterday because two days after their service my mom and dad's heat was not working ask them to send somebody out it was a Monday and they couldn't get anybody out until midday Tuesday I asked for a manager to call me and no one has called me
Professional, courteous and diagnosed the root cause of ceiling stains. Would definitely recommend and will be using M&S in the future!
Michael and Son did an excellent job on the repairs to my main water line. Lawrence was the technician. He showed great care and concern in finding the long-standing problem and getting it resolved. Truly excellent service!
Highest praise for Andrew Hyatt, who did excellent work identifying, diagnosing, and efficiently resolving all plumbing issues in my home's kitchen and bathroom. Moreover, he was kind, professional, and communicated superbly throughout on what were multiple plumbing jobs over multiple days. Thank you Andrew!
I woke up this morning to a leak underneath my sink kitchen sink and water filling the sink cabinet. I was unsure what the problem was and frankly unsure what to do. Given that we had a major water leak about a year ago from our washing machine I was also very concerned to catch whatever this was early. I was…
Thomas was polite, professional and diagnosed the problem quickly and was very thorough in assessing the leak source.
You can count on professional people doing a good job.
Jason Grimes is 5 star! He is thorough and professional. He gives you estimates up front and explains everything thoroughly. You can tell he cares about customer service. He got my Tankless diagnosed and fixed in one visit.
The tech arrived on time, was efficient and professional. I will call them back in the future!
Ryan was very professional and provided good service.
I’ve used Michael and Son for a number of plumbing issues over the past five years from major bathroom leak to new toilet and pipe installation to the latest clogged toilet. Each technician brought their strengths to the job and my issues have been resolved to my satisfaction. I’ve recommended them to my real estate clients because I trust their work.
Very pleased with Petey and the apprentice! I had a few plumbing concerns including the gas pipe for the fireplace. Petey talked through which were not to worry about, keep an eye on and fix today. Costs shared up front. Will definitely use Michael & Son again and will ask for Petey.
I've called this company two different times for a piping and electrical incident. For water pipe issue, Ryan showed up. He was professional and fast! He showed up quickly and fixed the dripping pipe in an hour and left! For electrician, Brian showed up. Explained the problem, and all the options that I can choose…
Thomas arrived on time, communicated well, got the job fixed, and cleaned up the area. I've always had a good experience with Michael and son!
Michael & Son are hands down the best company! Dezireon Ore was thorough, explained everything and was professional and fixed my leak!
The technician did an excellent job stopping the water leak under the house. He arrived on time, and took care of the problem right away. I highly recommend Michael and Son Sevices to other homeowners.
Juan was very responsive to my after hours emergency call when I had no water. He thoroughly checked all possibilities, got it working again and explained everything going and what needed to be done moving forward.
Travis Harris was great!!!!
I have felt well taken care of by Michael and sons! All my plumbers that have helped us have been fantastic, really giving me the time to ask all my silly questions and to double check were cared for! Christopher, Shane, John, and Thomas have just been so outstanding!!! Add salah zaitoun to the list of amazing people!
My husband and I agrees that Yovan does excellent work! Very professional mannerism and respectful. He is honest and we had no problems whatsoever. We will definitely put in a good word for his service to everyone that we know! We had a pleasant experience with Michael and sons!
Ryne is amazing!!! He fixed our water heater and even though he couldn’t fix every problem he made sure to leave us as comfortable as he could. He cleaned up the excess water under our sink and replaced our water heater damages. He was really a lifesaver!!! I would recommend this kind gentleman to anyone for any plumbing issues.
Angel was the technician who took care of my plumbing issue. Very professional and courteous. Identified and fixed the problem quickly.
Great job! Very friendly, explains everything, took time to keep the house clean. We’re very happy with Michael and Sons. Highly recommend!
Very professional I have them for the last 5 years
Great service! Ryne Bailey came and quickly fixed the leak that we had!
Adam was excellent, very professional and informative!
Adam was extremely friendly, thorough, and professional. He got the job done quickly and left me with far more peace of mind than I originally had under the circumstances that caused us to meet. Highly recommend Michael & Sons.
Angel was excellent. He is highly recommended . He is professional and Personable.
Jon was very professional and we felt very confident in his assessment of our situation. If we have issues again I will be sure to request him.
Adam is a fantastic technician for Michael & Son Services. He was very knowledgeable and performed our repairs in a very timely fashion. I would highly recommend him!!
Dave & Luis were Professional and Friendly. Did a great job! They explained all aspects of the installation! These two brothers were Great to have into my Home.
I had a water leak in a wall in my townhome. I called Michael and Son, who responded within an hour or so. After the leak repair, Michael and Son sent out their water damage mitigation team to evaluate and assist with dry out and repairs. The team was excellent, from the initial visit to evaluate and co-ordinate…
I am so pleased with the work Jose and Dustin did. They was professional and efficient. They came each day to make sure the work was completed.
Wonderful experiences as we use Michael and Son for all our home repair and maintenence now! Always easy scheduling and the techs are terrific, a few months ago we had Kareem out to our home and he was on time, efficient, pleasant and did a great job. We bought the Home Care Program, and have been getting…
Michael and Son did an excellent solving our plumbing issue. Very knowledgeable and professional from beginning to end. Luis was extremely helpful and provide one of the best maintenance services I've seen. Thanks for your care honesty and professionalism.
Arrived professionally. Confirmed the problem. And knew just how to fix it. Will call them again if needed. Also signed up for maintenance plan. Good deal.
Great quick service, on time and thorough!
Great service! Mike was able to pivot quickly when he discovered that we had bought the wrong size toilet for replacement, he drove to the warehouse and got the right one installed within hours. Would use Michael & Son Services in the future! Edit: Jason and Travis did work on my second home and it went great. Could not ask for better service.
Sean Dunbar was great. Checked out our HVAC system and showed us several plans. Explained each system and their functions. We were happy with our choice. Sean made arrangements for our new install. Will continue to use Michael's and Sons for our Plumbing and HVAC services.
Always great service, very knowledgable and friendly. Thanks Petey!
Technician showed up on time very polite, friendly explained everything confirmed that we understood the price in the services before starting with respectful of the house. Very engaging explained everything after. These past experiences make me a customer for life.
Lawrence identified a leak at the main water meter. He was extremely polite and professional. He continued working in sun at 100*F outside and patiently identified the problem.
Ruptured hose for bathroom
Prompt professional and affordable
Great work and very helpful. Talked me through the issues, solutions, and what to look for in the future.
Joshua Hall was very professional and courteous. He kept me informed about the entire process and would answer my questions. He worked quickly and was very thorough. He explained what scenarios could happen and what might be involved with them.
Jason was excellent! He was very professional, detailed, neat, and made sure we were happy with the results. He was more than happy to explain the process and ask if we had any further questions. We are very happy with Michael & Sons service and will highly recommend them to anyone.
Cameron was awesome & all of the above . A 10 !!
Jay found the issue quickly and explained all options. Very professional and knowledgeable. Will definitely use services again.
Zachary was great!! Great customer service and professional.
Frank is outstanding! Knowledgeable and professional throughout and willing to walk me through everything he found and how we could approach and prioritize making it right. I appreciate his openness and honest analysis of what needed immediate attention and what we could plan for later. I highly recommend Frank…
Great service.
Extremely satisfied with Michael and Son. They were able to setup a service appt same-day on a Saturday when I discovered a leak in my crawlspace. Angel was prompt, knowledgeable, friendly and had the issue fixed in no time! Will be using them again.
Very professional, competent and kind. Highly recommend
Frank went above and beyond to help us find and repair a leaky pipe.
Excellent service
Luis answered our questions and provided great customer service
I had water damage and mold in my back shed. They removed mold, removed damaged drywall, treated, and dryed. I want to specifically acknowledge Dan and Martique. They were always on time, courteous, thorough, and answered my MANY questions honestly.
Fabian did great work! He gave me lots of helpful information, and no more dripping faucet. Thanks you so much Fabian
Luis inspected our plumbing, descaled our water heater and also diagnosed a problem with our well tank, quoted and replaced it the same day. Very courteous and helpful.
All technicians were professional, knowledgeable, and prompt. Provided exactly the kind of service needed in the event of a plumbing emergency.
Luis was early to our appointment and provided excellent service. He was very knowledgeable and diagnosed our problem quickly and accurately. We were impressed with how professionally he handled our visit. Also, the woman who took our call was very kind and helpful, getting us service quickly. We will definitely contact Michael and Son for future needs.
My technician Luis was very thorough in accessing my plumbing issue, he did not rush my job, he gave clear information about his findings & was very professional. He's definitely a top of the line technician and after my leak is detected, Luis will return to complete the work needed. On 9/25/23 Luis & David were at…
Jay was great at explaining our options and reassuring us the problem was addressed. He helped set up a consultation with restoration and took time to explain things to us.
solving my water problem quickly, they are professionals
My rental property had a leak. I contacted Micheal & Son Company. Jason was very professional and on time. Explained everything to me. Definitely will use the company again.
Rhyne with Michael and Sons plumbing was extremely helpful during a particularly difficult time diagnosing a large plumbing issue. He contacted the restoration team who was able to come out quickly to clean up the damage and then came back as soon as he could to locate and fix the problem. He was thorough in…
Miguel came out and was very professional and personable. Even though the issue seemed to have a clear cause, he was thorough in evaluating the system as a whole to confirm his assessment.
Frank serviced my home this week. He is professional, polite and always explains what he’s doing / answers any questions I have. Excellent service. Thank you, Frank!
Jason did an excellent job, very informative and very friendly
Frank was very helpful. He actually contacted the restoration team before he left. He also explained the process of restoration and clean up.
This is my 1st time using this company to fix leaks on the ceiling, and I can't wait to write this review for them. My technician Angel found the leaks from the bath above and sealed it, and Mark arrived later to check for any mold issues. All of these were within 2-3 hours. They showed up on time and keep me…
We discovered our hot water heater was leaking around 4pm on Saturday of Labor Day Weekend. The first company I called couldn't come out until after Labor Day. I called MIchael and Sons based on positive online reviews. I was told a tech would be here between 6pm to 11:59 pm. Luis Rivera arrived around 6:30pm.…
We have always had a great experience with Michael & Son. We really appreciate that they are responsive any time of day and quick in getting a technician out to your home. We have found the technicians to be friendly and that their work is quality work. They may not always be the most affordable option, but the…
Excellent work
Frank was our technician he did an amazing job , very polite and professional 10/10
I had a water leak occur after hours last week and called Michael & Son to come out and find the source. Juan was on the scene in less than an hour, found the source and fixed the pipe immediately. He was very thorough with his service and inspected all aspects of the damage to advise my next steps. His…
Water leak
They had a same day appointment, technician was on time and knowledgeable and able to fix our leak issue, same day.
Frank was not able to fix my situation he did go over my options on what is needed to get it fixed. Our situation could be manageable without using that pipe. Only thing stopping him from fixing was access to the pipe.
Frank was excellent! On time. Respectful of our property. He answered all questions and gave explanations along the way. I will only use Michael and Son for all our projects! Highly appreciated and recommended.
Owner
Great work , great service 👍🏾
Great guy, great service!
Water was bubbling up in my yard. After the city determined that the problem was on the house-side, not the city-side, I called M&S. They got here the same day, dug up just enough to find the leak, put the ground back together, and the technician—Josh—was super-friendly. It’s always a bummer to have to spend money…
Called Sunday morning when a water main broke. Frank came out quickly, fixed it efficiently, warranty the work. Great job!
Always professional and courteous. I will definitly be using Michael & Son for any other issues that pop up around my home.
Technician was polite, didn’t mind questions and made sure job was done correctly before he left.
Analyzed issue fast
Dispatch canceled without notifying me. Had to explain the entire issue. When they arrived (it was a leak around my jet) - NOT THE JET! Guy was there 5 minutes and said - We don’t work in these. He left . I paid 2 licensed plumbers and a handyman - none knew how to take the jet out and replace the seal. I did it myself. $300 later
We had a great experience with Michael and Sons for our water leak. Same day service was very much appreciated. Fabian came first to assess the water leak and he was able to fix the pipes in a short amount of time. Zachary came in next to assess the water damage and coordinate mitigation efforts. Mark implemented…
Noah was very professional, respectful and knowledgeable for making the best choices of repair
Responsive and same day repair for emergency well water line bust. Would Definitely recommend
My shower handle was leaking into my wall and they were out the same day I discovered it. Zachary with restoration came out right away to start the process of drying/fixing water damage.
This was my first time using Michael & Sons, and they have absolutely gained a new client! After being concerned about a water issue, I spoke to their dispatcher Jordan who was very pleasant and immediately jumped into action to get a technician out to my home. In less than an hour, Mike was at my door ready to…
Juan Castillo was awesome. I would highly recommend him and will definitely call for any future needs.
Josh came out for a leak coming from Our shower. He was on time, professional, neat and quickly took care of our issue. I would highly recommend.
Frank was friendly, explained what he was doing, and did a great job
While he was unable to find the exact cause of the leak I would use Michael and Son again! Prompt and thorough service - listened to me and did exactly what they said.
No show at the time I was told they would. Received different excuses, but was glad they showed up.
Called on a Friday regarding a water leak. They came day of, assessed the issue and fixed it in one afternoon. Very professional.
J’mario was excellent. Explained everything he was doing and very intelligent. Highly recommend!
Replaced corroded plumbing lines, added emergency shut off valves. Installed new valves and hardware in garden tub. Secured gas line to hot water heater.
They are very responsive to your needs. The service person was nice, respectful and found our issue immediately. Now we are waiting for them to call to schedule to assess our damage. Would definitely recommend!
Tim was awesome... Keep that guy around..
we had the pleasure of working with Frank. he was kind patient and professional. he worked fast and fixed our issues quickly. i would definitely recommend using Frank for future projects
Angel was my service technician. He was timely, knowledgeable, personable and efficient. He did a fabulous job and I would love to use him for any future plumbing needs.
Water main leak repair.
We had an incident that required a late night call. Our plumbing technician, Juan Castillo, arrived in less than 30 minutes and was able to assess the situation (a broken valve on the outdoor hose spigot) that had caused water leakage inside the house. He was super friendly and went above and beyond to address all…
Gas leak. Joan and Andy had to re-route gas lines. A big job, but very knowledgeable and work is perfect.
Very up front and honest. Would highly recommend for service
Came for a plumbing inspection and observed 2 leaks. Leaks were repaired. Jason was very respectful and professional. Did a wonderful job
Quick, friendly and professional
This was the 2nd time we've had Jeremiah and he was great again! Very competent and explained everything well. Keep up the good work
Good afternoon. I used Michael & Son services and received the best professionalism and expertise. The professional (Juan) was punctual, courteous, knowledgeable, and remedied the problem accurately and proficiently. My family is exceptionally appreciative of Michael & Son's expertise. God bless you all!
I had water leaking from my tub upstairs, the technician Juan was very helpful and knowledgeable! I would definitely use them again.
Awesome Service! Very professional. Even put a mat down before entering my home and wore shoe covers.
Our servicer was knowledgeable and friendly. While we were unable to pinpoint a leak at this time, they did provide resources and connections to investigate the issue further.
Frank did a great job and michael and sons has come out to my property multiple times - they do a good job Frank repaired my garbage disposal, because he could, instead of replacing it blindly. That says a lot and it speaks to good service
Both Zac and Nick were fantastic so glad they came and such a timely manner with outstanding professionalism. I would use them any day of the week and so should you!
Michael and Son has been excellent to work with! They text confirmations of your appointment window, then text you confirmation with a photo of the repair person who will be coming out to your home, and they call you as they are headed to your home. Juan, the plumber who helped us today was amazing - he was prompt…
Michael and Sons' responsive service and quick troubleshooting solved my thermostat issue in 15 minutes. Daniel was a great technician! For plumbing, Jeremiah went above and beyond to repair my sink supply line and detected a potentially serious issue with my pressure regulator before it arose.
Our technician Jay was awesome, we’ve used these guys for various services with our home and will continue to do so.
Employee was very helpful and straight to the point made it easy to understand the issues also didn't prolong the time.
I’m editing my star rating and review: Although Fabian was knowledgeable and professional he said he was going to get someone out to us Monday after 4pm to check the water damage for organic growth and apparently never did follow through and schedule that follow up and when we called, the company had no record of us…
Great service!
Frank Castaneda did great work!!
Thanks Juan 5 stars!
Frank Castaneda did a great job!
Having recently had some very negative experiences with another plumbing company. This company Michael and sons is as good as it gets. Showed up on time. Didn’t overcharge. We’re good communicators. This is as much as you can hope for. They are awesome!
David R. was great to work with. His professionalism and attention to detail was A+. Same day service with a water leak was handled quickly and he explained every step of the project. Keep up the great work.
Very professional, great service and answered any questions I had.
Frank was AMAZING! Called ahead of our appointment and showed up on time (early part of the widow given) He quickly found the problem and made the necessary repairs needed in a timely manner. Frank is personable, knowledgeable, honest and friendly. As a continuing customer we HIGHLY recommend FRANK for all of your plumbing needs!!
We hired the Micheal and Sons “Restoration” team to repair and dry out some water damage to our bathroom cabinets and downstairs drywall. The Restoration Contractor completely lied about the services that Michael and Sons was able to provide and even put services on our estimate that Michael and Sons do not do and…
Frank was very professional, knowledgeable, articulate, and thorough. He explained what he was doing and what needed to be done at every step until our issues were resolved.
Juan is excellent!
We had a pretty bad experience with the first plumber they sent out, but they really turned it around on the second visit. After the last visit I left a bad review, and management replied shortly after. The plumber they sent today checked all the boxes. Thomas Hyatt was professional and very approachable. Within…
Technician was very professional and insightful. Nevertheless, an over $700 quote seems to be too much. Vanity trap was leaking and the wall may have to be opened up.
David did a great job!! He was super professional, explained things well, and was very timely.
Fabian and Jay were simply amazing! Professional and high-quality work. They took the time to walk us through what was done and provided some helpful tips on things to look for and avoid to prevent future issues. Highly recommend their work.
Bryan called before arriving,showed up ontime. He also displayed top quality professionalism! Would most definitely recommend! Thank you!
David was very professional.check everything out under the house and inside the home. Explained everything he was doing. 👍 good job.
Frank was awesome!
They were the only ones available and came right around the time I needed them to on busy Christmas week. My technician was very professional and great at detecting the origin of the leak above my garage ceiling. Pricing was fair for the 3 hours spent so definitely recommend using their services.
The plumber Juan was excellent! He went above & beyond educating me on my plumbing issues.
Petey and his apprentice were friendly, knowledgeable, and efficient. I would highly recommend their service for plumbing. While not the cheapest, the quality speaks for itself.
Excellent plumbing and HVAC inspections, with great feedback on imminent issues.
I have had Michael and Sons to my home on several occasions for both repairs and maintenance. All of their service people have been professional and have kept me informed of what they were doing and how much things would cost
Michael & Son always comes through! We have had 2 small leaks over the last year in our basement, and they were the quickest to be to our house so I booked them (again). Their prices are not the cheapest. But they do things right: They are very professional; they arrive on-time or even early; they find & fix…
If I could give more than 5 stars I would!!! The dispatch line from my dishwasher to my sink became disconnected at 1am on a Saturday morning, which caused a rush of water to leak through my under sink cabinets onto my floor. By 1:30am, when I heard the noise, I got up and I already had 2 inches of standing water…
Great turn around time and a very professional young man that came out and did the job. Took a very short amount of time for him to find repair and be on his way. Very satisfied.
Very professionally performed assessment of work that needs to be completed in various bathrooms in the house.
Called Michael and Sons as I needed someone to come immediately due to an issue with our sewer ejection pump and standing water in the basement. Juan Castillo was our tech, and he was fantastic! He explained everything clearly, got the job done and gave me next steps. He was also such a pleasant person to be around. Thanks Juan and thanks Michael and Sons!
Juan came out quickly and was able to detect the problem and get it fixed efficiently and professionally! Michael and Son was quick to provide follow up and scheduling of restoration services despite it being after business hours. A stressful and unknown situation was immediately calmed down by the work and…
I heard water running last night in the crawl space. I shut the water off to the house and went to bed. In the morning I called different companies who couldn’t fit in that day and wanted to charge me an emergency charge around $150. I then called Micheal and Sons who got me in and came to my house in the…
Petey was above and beyond, excellent service! He answered all my questions, did an amazing job, professional and friendly! Thanks Petey!
Very professional employee! Will use them ALWAYS
Will definitely use again… Luis and team were great and worked to get out hot water back up and running just before Thanksgiving.
Fabian came out to help solve a gas leak and he was extremely professional and courteous! He communicated exceptionally well on what the problem was as well as the solution. He arrived on time and cleaned up his space afterwards. This is the kind of service I have come to expect from Michael and son.
Juan was here fast for an emergency and helped resolve my issue before it got worse. Thank you Juan!
Luis was great however the price was quite high for the completed job.
The tech Juan was very professional and knowledgeable he had all the answers to my questions, He did a great job
Excellent technician did excellent work thank you
Juan came out and did a great job diagnosing and fixing my issue. He was courteous, professional and very knowledgeable.
I had a washing machine leaking, and had a repairman at my house an hour later! I was so happy with the response time, and the service and price were both great too.
Quick and professional service!
Jacob was fantastic! Very knowledgeable, answered our questions, gave us options all while being right on time and extremely courteous. Couldn’t have been better.
Upstairs tub leak.
Quick response, and excellent communication prior to the service. David was professional and personable, and he did a great job on the repair and the cleanup afterwards. I would definitely use them again.
Frank is personable and professional communicating his assessment, identifying and rectifying the problem. Wonderful customer service.
I have used Michael & Son before, and I’ll call them again when I need help. Mr Castaneda was efficient, professional, and friendly. With an old house any pluming problem is rarely straightforward. Mr Castaneda explained everything he needed to do bring things up to code, and got it done the same day! Impressive.
Frank quickly spotted the leak issue underneath our house on the Sunday after Hurricane Ian. I'm sure they were swamped - no pun intended - but appreciate them getting here after hours for us.
I called around 4:30 and Mike came out around 7 to start the work. Great guy and very knowledge. Good to know that you can count on them in a pinch.
Kaile did a fantastic job fixing the leak in our toilet. He was so personable and arrived on time even thought it was a weekend. He did a great job and checked and double checked his work after he finished to make sure. We would definitely call him again if we need any plumbing repairs.
Very detailed explanation, honest diagnosis and reasonable emergency price.
Yovan (plumbing) and Miguel (HVAC) were amazing! On time, thorough in checking and documenting current issues, very helpful in explanations of current and future problems and solutions. Very amiable and professional. Looking forward to continue working with Michael&Sons for future home repairs/installs. Thank you!!!!!
I want to be abundantly clear, this is by far the best service, from any home repair call I have ever had. I have never seen a human being work more efficiently, cleanly, and effectively before in my life. My father, a state water repairman has my bar for plumbers set super high and this man would have made my…
Juan was thorough, extremely knowledgeable, and actually took the time to explain everything to me. He even fixed an issue we didn't know we had that later down the road would have cost us thousands of dollars to fix. While the price of plumbing work is always painful, it will be worth it in the long run. For…
Cameron was knowledgeable of my problems, explained options clearly and fixed problems to my satisfaction.
There are so many great qualities about the people and the absolute highest quality of workmanship they provide to their customers. I’ve used several of their services since buying my home 2 years ago and I wouldn’t trust anyone else. They do it all!
Brian was great! He was on time and kept us informed of what the problem was and how much it would cost to fix it. It was an added plus that he spoke Spanish!
Very detailed and knowledgeable of repairs needed friendly and helpful
One of the most comprehensive, knowledgeable, and courteous repair visits that the wife and I have ever had the pleasure to experience. This outfit definitely has the pros on staff!
Peter was great today, came in, checked what he needed to check and explained what I should look out for in the future. I really appreciated him taking the time to talk to me and explain what he was doing, why he was doing it and what I needed to do in the future. Update, I had another plumbing issue and called…
I had two electricians, a plumber, and an HVAC tech out to my house for routine inspections and maintenance. All of them were professional, friendly, and extremely kind and helpful. I will definitely work with this company again in the future.
The company was very professional and responsive. I was able to schedule and appointment one night and have them at my house the next day. The technician, Cody, called me 10 minutes before my scheduled window even started to let me know that he was on his way. He was able to address AND correct my issue quickly, effectively, and was friendly to boot!
Frank was very professional and started with the least invasive option first instead of the most expensive which we appreciated. Very nice to work with. I would recommend Michael and Sons
I can't say enough good things about Juan Castillo, the plumber from Michael & Son. He researched the leak under our sink that we called them for but then proceeded to answer several of my other questions about our water heater and valves in our engineering closet. He explained everything in terms I (or any lay…
Responded to my emergency water leak on a Friday afternoon. Fixed that problem and another to boot. Very kind, did a great job of explaining everything. Happy to have found them, signed up for the maintenance program.
Very professional and friendly
My upstairs toilet line became plugged and water overflowed. They found the stoppage and repaired both toilet lines. I am so happy that I called them because they came immediately. Not like the other business (R/R) that said the soonest they could send someone was Sunday afternoon! Really?? I got water failing…
My shower diverter quit working, and the water would not turn off. I called for a plumber. Frank was awesome. He was very professional.
Our service tech, Juan, did a great job quickly diagnosing and fixing the concerns. We were given choices to fit our needs and kept updated throughout the process. He was professional and cleaned up well after he was done. We would definitely recommend this business.
Joshua (plumbing), Jasper (electrical), and Taylor?(electrical) were great! They worked together to diagnose unusual well water issues and repaired the problems. All three technicians were polite and helpful. The customer service phone operators were helpful and they went to great lengths to resolve the issues.
The service was great. Michael Glavin was professional, friendly and efficient. He explained the problem and repair.
Very satisfied. Tom, our plumbing tech was very helpful and was able to find the leak and correct the problem. Restoration of the damage by Michael and son has already been scheduled.
Very thorough review for a possible leak detected during a recent water meter read. Great job and explained everything.
Amazing service! Quickly sent out a plumber. Cody was fantastic. Could not have been more professional and friendly.
Juan was very helpful, professional, & explained everything so we knew exactly what needed to be done. 10/10 recommend
The technician came to find the source of a leak in my ceiling. He asked me to go upstairs and turn on various water sources from my Master Bath and adjacent laundry room, but none appeared to show a real time leak. Based upon the location of the water damage on the ceiling I figured out that it had to be coming…
I called Michael and Sons late in a rainy day with a hot water heater emergency. A tech was out in an hour or so and found and fixed the problem. Extremely professional and competent. I will use them again! Highly recommend.
Called them late afternoon to ask for residential service repairing a leak in a water line. Got an appointment for the following morning. The repairman called early to say he had finished a prior job and could come even sooner if it was convenient for me. Arrived, pinpointed the problem, went off to get the…
Eric was very through explaining the issue with our light fixative. He was very patient and answered all the questions we had. He also alerted us to Michael and sons’ membership which will save 10%.
Customer service was awesome. Their representative on the phone was extremely professional and efficient. Expectations were very clear and defined. They arrived on time and were immediately engaged in finding the leak. Unfortunately, it wasn’t a typical leak but a venting issue but they were able to provide next steps.
Had a very good experience with great results and friendly technicians. The real only downside is the high cost.
I had a leak from the ceiling in my downstairs bathroom. I attempted to get help for two days from another company with no luck. My father referred me to Michael & Son Services. I called them and got an appointment the next day. Our technician Paris was awesome. He was on time and his work was efficient and he…
I'm very happy with this company. This is our second experience and no complaints at all.
My system shut down. I had no water. The tech from M&S comes the first day and assesses the issue, decided it was a part that needed repair and ordered the parts to do so, scheduling me for 10:30 the next day. The next day comes, and I hear nothing from them until about 1:30, when I’m told the guy is on his way and…
Totally blown away by the level of service received. They came same day and actually diagnosed and repaired the issue. Don’t go anywhere else. Just use Michael and Sons.
Petey was awesome! Informative and kind. Will definitely recommend to anyone who needs a plumber.
Joe was very attentive to my needs and feedback, friendly and helpful.
I had a tenant who called and said that a pipe burst. I took the 2 Hour Drive to go to the house and Ended up behind a Michael and son truck about 15 miles outside town. I had called several plumbers without response and then I called Michael and son when I saw the number on the back of their truck. This was…
Fabian was amazing. He took the time to listen to all my theories and answer all my questions. He was early, polite, thorough and clean. I would highly recommend him!
It was a wonderful the tech John was very nice and did a outstanding job
Excellent communications and quick service! Very happy about experience!
Did a great job. Same day service. On time. Fixed leak and didn’t try to oversell other repairs not necessary at this time.
Great job. There when promised, found and fixed leak very quickly and to my satisfaction.
Enjoyed Anthony conversation and work
My advice to anyone considering calling this company, DONT! I called them they fixed a tiny leak and told me it was fine 15 min after he left water is running down the driveway! I ended up calling another plumber that actually came and fixed the problem! They took my money but didn’t even do their job! Never call this company you will regret it!
Replaced hose, checked for other leaks, collected payment, and left.
Mike arrived on time and was quick in diagnosing the location of our leak. His plan for repair was well thought out and well executed. Prices were a little more than average, however, the quick response and timely repair will lead us to call again. Thank you!!!
Technician was very professional and thorough. We had been working with ARS for a while to fix some HVAC gas leaks but they were so sloppy and inconsistent. Working with ARS was a headache. I called Michael and Sons because I knew I could trust their work. It’s really refreshing to have such a positive experience. I…
Joshua Lucas did a wonderful job! I need new piping and shutoff valves installed in an old guest bath. He was so great about explaining all of the options. Because the house is so old, he needed some specialized parts which he needed to pick up. He didn't charge extra for this time. He just picked up the parts…
The Brian tech is very knowledgeable of his job. I think he will be much better of a sell person imo. Not sure if Michael & Son trains their techs that way or not. But they charge too much. I think it’s much more than other competitors. I’m not sure about the quality yet, only time can tell. For me I think once…
It took 90 minutes - amazingly fast!
From the time you call the office to when the technician arrives you already sense the level of excellence this company is going for. Josh called ahead, arrived on time, gave estimates and options, did the repair and let me know when the job was complete. Thank you all for making a repair easy and stress free. I highly recommend them! Vicky
David was very professional and efficient. He found what was leaking under my house and fixed it quickly. He showed me pictures of what was broken before the fix, then the pipe after he replaced it. I will definitely use Michael and Sons again and ask for David.
I have used Micheal & Son twice and will continue to call on them! Scheduling is a breeze, everyone from the phones to the service workers are friendly, and they take pride in their work. Petey was friendly and professional and clearly communicated what my plumbing issue was and how he would resolve the issue. If I…
Great work, very professional and on time! Would definitely recommend.
Jenaro was a pleasure to have doing our work. He was prompt, responsive to our needs, and clearly explained everything that needed to be done. Very thankful for his hard work.
Pete came out and addressed our emergency fix quickly and with exceeding care. He walked me through my options and helped me understand the issue, I would very highly recommend for all your plumbing needs
The service representative did a great job in finding and repairing the leak under the kitchen sink. He was courteous and efficient and also checked the water heater for pressure. I was very pleased with this service call.
I used M&S for the first time a little over a month ago for an issue I was having with my auxiliary heat continuously running. The technician checked the unit and said the refrigerant was low but could not find a leak. He added refrigerant. Two weeks later I called to report the same issue. The technician came,…
Can be pricey but you get what you pay for. You can count on Michael&Sons to get the job done right the first time, unlike other plumbing service companies. Diagnosed my issue, provided me with several price and quality options of service, and dove straight into work. Had my leak fixed in no time.
They did good job to finding water leaking and rebuilds toilets in timely manner!
Scheduling my appointment was super easy. The person I spoke with was polite and efficient. On the day of my service my technician called to see if I would like an earlier service time. He worked with my schedule and was very pleasant. He found the problem and had it fixed in under 30 minutes. I will definitely be using Michael and Sons again.
Wow, its hard to find words on how impressed our family is with Bryan's services. He got to our home extremely quickly, he was very professional, straight forward, knowledgeable, and he helped us every way possible to fix our issues. He took time to make absolutely sure he repaired our mainline blockage. He was here…
We had a crossed hot and cold lines from new construction but since then building had been fully finished, I had 2 other companies show and look but did not want to take on the task of finding the mistake, But with the help of Peter and Ray from Michael & Sons and a full days worth of work and couple holes in…
We were very happy with the service they provided, very thorough and extremely courteous!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1110 | $19–$176 |
| HVAC system repair | 611 | $83–$1.2k |
| A/C system maintenance | 598 | $27–$529 |
| Plumbing pipe repair | 558 | $317–$1.2k |
| Water heater installation | 546 | $1.4k–$2.8k |
| Toilet repair | 473 | $205–$786 |
| Plumbing leak detection | 451 | $122–$593 |
| Plumbing | 319 | — |
