How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty85−1.5Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCOREMichael & Son Services
Holly Springs, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.8★ from 14,480 Google reviews
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Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Michael & Son Services for 8 kinds of job.
Michael & Son Services for plumbing pipe repair
Clear ✕All 565 Google reviews tagged “Plumbing pipe repair” · showing 300
We have been using Michael & Sons for a few years now and. Have always been happy with their work. Today Tarone came to fix our leak and even stayed to fix an additional leak. Our home is often a complicated job but Tarone was easy going, friendly, and very service oriented. His shirt said he was a trainee, but he…
John from Michael and sons came at the beginning of the appointment window which was awesome. Showed up professional, testy to work, looked over my situation and then told me my options. Once I decided which option worked best for me, he acquired the parts and went to work. The finished product was better than…
Juan was very friendly and talked through every step so I could be knowledgeable of everything he repaired. Would definitely recommend him. This was an after hours visit to replace a faulty water pressure reducer, bladder and shutoff valve. So price was higher.
Juan is a very good guy and was very helpful.
Anthony V was fabulous - very professional, personable, and performed a quality repair to our grill gas line.
Thomas came and quickly identified a pinhole leak in a pipe under the house. He was able to fix it during his visit, told us about what he did, and then thoroughly evaluated the other components of the system. Upon his review, he noted our water pressure was set too high amd was likely contributing to more strain on…
Very professional and responded quickly.
Juan was professional, friendly and efficient He was prompt and honest and we will surely work with him again!
Angel was great. We are your customers now. Thank you!
Josh is my go-to guy for all my plumbing needs. He is courteous, neat and pays attention to detail. I strongly recommend Michael and Son.
I called yesterday, and the technician was able to come today, fix my leak, and replace my water heater in a few hours. Bravo on a job well done, and such speedy service!
Anthony was super helpful, attentive and completed the job with care.
Exceptional service!! Highly recommend!
Jason came in and assisted quickly and professionally. Gave me some helpful tips for the rest of our renovation planned also. Thanks, Jason! Gerardo came in for the follow up and was very informative. Great team!
Dezireon Ore was very knowledgeable for what he does. He is very pleasant and explained everything very well.
Frank was nice, polite and very efficient and provided fast service for the emergency call we had.
Ellis was fabulous. I was having a day full of problems and he was so calm and patient with me. Knowledgeable and quick with hos work.
Ryan was excellent. He explained the repair process well and was quick and efficient.
Anthony was very friendly, quick, helpful, and explained everything! Would be grateful to have him back for future repairs
Great service. The technician was super smart and finished the job in record time.
This review is specifically for Elis, who answered our late-night emergency call even though it was past the 11 PM cutoff. He fixed our leak and replaced the shutoff valve in just 25 minutes. Elis was incredibly professional, knowledgeable, respectful, and brought a great sense of humor to a stressful situation. If…
Ismail and Jim did a great job. Explains reecommended repairs and options.
Very professional and worked until he found the problem that was causing low water pressure.
Jason is a top shelf technician/tradesman, professional in every way. Jason replaced our shower faucet and resolved a cold water intake line blockage. He also replaced the main water shutoff valve on the first floor. Plumbing costs are hard to swallow but that is not the technician’s fault. I would recommend Michael and Son.
Great service from Michael & Son! I’ve used them for plumbing, HVAC, and electrical work and have always had a positive experience. Their technicians are professional, knowledgeable, courteous, and show up when expected. They take the time to explain the work, answer questions, and make sure everything is done…
Lawrence came to my house same day as calling and out a patch on my leaking underground water line. This was a temporary fix while the utilities were being marked. He came back the day after the utilities were marked and completed the permanent fix. I loved the photos of the step by step progress of the work and…
Thomas did and amazing job! He was knowledge, friendly, and on time as promised.
Matt was fantastic and extremely thorough. It was a much bigger job than we expected and he patiently resolved the issues.
Anthony was professional, kind, easy to work with, and clearly loves his craft. He was very thorough in his review of our situation, explained options, and guided me to a comfortable solution. His work was clean and impeccable, and the after images showed an attention to detail and no corners cut. He spent a lot of…
We had a kitchen sink pipe break resulting in water rushing onto the floor. Bryan Sanders responded to our emergency call and was able to replace old pipes under the sink and fix the problem. All this occurred between around 8:00 pm and 10:30 pm. We are VERY happy with Bryan's great work and how he explained what…
Fast friendly and efficient
When I called Michael & Son this morning with an urgent plumbing repair need, I was pleasantly surprised that they were able to get a repairman out today. Danny was on time, professional, courteous, and thorough when repairing the toilet plumbing issue in my master bathroom. He was upfront about the work needed and…
Started having major water pressures in my kitchen sink late in the day Wednesday and was able to get someone out first thing on Thursday. Mike Glavin helped me out with the faucet and identified the means to mitigate further plumbing issues with the town water supply that could result in additional repairs at my…
Juan arrived on time with a great attitude and helped to fix a broken water main pipe in our front yard. He fixed the primary leak and the secondary valve that prevented the water from running well. He wore shoe covers, explained the exact cause of the leak when he came in the house he left the areas he worked in clean.
Ellis was great. Very respectful and cared about the job. Thank you Ellis!
Bryan was amazing if I could give 10 stars I would
Yovan did a yearly plumbing inspection today and prioritized repair options. No pressure to fix anything. He replaced 2 outdoor faucets and a toilet plumbing line. Very professional.
Very pleased with service from Michael & Sons. Helpful and courteous staff.
Alex and Francis came out to repair my septic line. Very friendly when they showed up and got right to work. Very happy with the work and their professionalism.
Pure Awesomeness!!! Jason is THE GOAT !!!
Amazing service. Quickly identified and resolved our leaking.
Danny did a great job assessing the problem with the leak under the kitchen sink and fixed it promptly. He was kind and very professional.
Peter Arsich was friendly, knowledgeable and professional. He fixed my issue with my garbage disposal quickly and he made it in the time that was allotted for my service. Will use again for sure.
Discovered a leak this morning. Repairs completed this afternoon. Adam was great and the price was appropriate.
Nolen is amazing! Quick, clean, efficient, informative, and professional at ALL times. If you want an example for the rest of your team, please point to him
The repairman went over and above to get all of my plumbing needs addressed! Thank you 😊
A miracle worker! All Good!
Fast and professional service. Called and they came the same day.
Had a serious water leak. They came promptly to shut the water off and repair the problem. Good explanation of what repairs were needed.
Peter explained everything, was very considerate worked quickly and an excellent individual
Thomas was great for plumbing repair! He got here early, worked quickly, and explain things clearly. Absolutely recommended. Tim was an awesome AC technician. He was prompt, articulate, hard-working, and was willing to explain things to me and answer my questions. Highly recommend! We whole-heartedly recommend all…
Excellent service from Michael & Son is the standard here in the Apex area. Highly responsive, professional, and informative. They give you options and inform you on each repair / installation so you learn a lot while they work. I use them for HVAC, Plumbing, and Electrical and haven’t been let down in 5 years. -…
Timely and efficient. Luis and his apprentice were pleasant and thorough. One thing I like about Michael and Son services is that they keep me abreast of any possible problems that may be incurred in the future. They identified an issue during their maintenance call in January and offered a solution. At the time…
I have used M&S for multiple services including HVAC and water heater replacement. They are always timely and professional. Communicate well and guarantee their work.
Travis was very professional and knowledgeable and he was quick.
Michael and sons has a great response and appointment timing. The technician that came to our home Juan was absolutely fantastic. He found course of problem within minutes and had it fixed so fast, extremely friendly and all around very kind. I could not appreciate him and Micheal and sons more!!
Michael & Sons was fantastic! Lawrence did such an amazing job and prioritized our emergency plumbing problem. He was very thorough, explaining everything to us, and did a fantastic job! The financing options also helped us to feel like this emergency wasn’t the end of the world. Highly recommend Michael & Sons! Will use again in the future!
Excellent service. Prompt efficient friendly professional
He was very nice and professional.
Thomas was phenomenal and explained all the issues throughly. He started the work and gave me timely updates. I appreciated the 2 estimates he presented and ultimately I wanted to get all of the work done for peace of mind.
Michael & Son.. They came out with 2 hours of my kitchen sink emergency. Very happy with the service man. Dez gave us some options and also had some helpful tips on maintaining the faucet as well. Would highly recommend 😊
We had a leak in the connection to our gas stove and we were able to get it fixed super quickly. Jordan Joseph was very courteous and kind, he also helped answer all of my questions!
The whole team was courteous, professional, and extremely thorough! Highly recommend!
Larance is most respectful rite on time returning phone calls my mother an I are very please with his present coming into her home to service you are the best larance thank you Ms Barbara McCullers Ms penny
Thomas did a great job! Recovered a gold earring from a drainage pipe and repaired various other plumbing problems. Also, did a thorough plumbing inspection.
Josh gave us excellent service. He was both informative and effective in laying out the issues and discovering that we had a water pressure issue. I would highly recommend his service.
Jordan was excellent, extremely detailed and communicated all along the way to let me know what was going on. I needed plumbing services quickly and they were able to schedule me the very next day to keep my project on track. Great experience and I’ll be hiring Michael and Sons for any other work I have.
Jordan was efficient and professional.
The tech they sent out was communicative, showed up on-time, and did a great job. They were very responsive and available almost immediately to take care of an urgent plumbing issue that I was having. Highly recommend
I called on Thursday at 5pm and was able to be scheduled in the next morning. Juan was my technician, he tried to help me get my current water heater repaired due to a leak and once it was obvious the water was no longer heating he went above and beyond to get me set up with a new water heater. Very personable and…
Excellent service and very professional.
Michael G did a super job on repairing my water issue. Fast, informative, and very professional. I would recommend Michael and Sons in a heartbeat!
Ryne did an amazing thorough and timely repair of the leak in my crawl space. If I have another issue, I prefer to work with Ryne.
Ryne and Jordan were both courteous and professional when they responded to plumbing emergency calls on a weekend. I recommend the company and their experts.
Ryne called when he was on his way and was on the earlier side of his appointment time. He made suggestions and listened to our needs and in the end resolved our main issue. After the appointment, I noticed another problem outside that he handled quickly for me with no charge and offered suggestions of DIY things I…
Very positive experience HVAC tech could not have been any more professional knowledgeable friendly and informative! Great job!
Pleasant, efficient, clean and informative. I will use them again.
Andrew did an amazing job. Very professional and extremely knowledgeable and courteous!
Luis was fantastic, I rate Luis a 5. He was knowledgeable and friendly and very professional. I rated a 4 vs 5 because we had a scheduling issue the day before, technician was not on time and we had to reschedule. Overall we are very satisfied with Michael and Son.
I called Michael and Sons and they came over within three hours. Our technician was a smart young man named Paris Rone. He was faced with an unusual plumbing request for an outdoor spigot on our open back porch. He was great to work with and understood a creative solution to my problem. I requested he cut into the…
Lawrence did a great job diagnosing and explaining the issues at hand. Walked us through all of our options and made quick work of the fix!
Promp, polite and professional service appointment. Bud was wonderful to work with. He was prompted and informative. He was clear on the process and the issues to be addressed. I feel secure that the moisture/water issue has been addressed and we are ready to get our bathroom back.
Quick and courteous service from my initial phone call to the actual work being completed.
I had a ceiling water leak and my plumber was out of town to fix it. I call Michael and Son for help and they sent Andrew Hyatt to the rescue the same day. Andrew explained all if his work as he worked. Andrew also replaced my 30+ year old water pressure regulator that was not working properly. Andrew completed the…
Our tech Gavin was amazing. Worked hard to repair the problem and helped us prevent future issues by identifying pipe problems.
Adam was superb! He was so nice and courteous.
Juan Castillo from Michael & Son was the absolute best! He was very professional and took the time to explain everything to us in great detail. We very much appreciated his attention to detail, workmanship, knowledge and caring for our plumbing problem. I highly recommend him.
Michael and sons were professional and kind in every step of the diagnose and repair process.
Michael & Son’s “Peter” and team did a quick, thorough and helpful job with our master bath leak! Truly a Great Job by entire team and that’s why we call Michael & Sons whenever a situation arises! AAA+++ Roger M.
Great customer service! Travis did a great job installing a water heater and removing the old one that was well passed It’s date. Thank you again for your help.
My husband and I found our kitchen sink leaking at 6:00am on a Monday morning - we called Michael and Son for assistance and they had someone out at our house beginning our repair process by 9:00am! During the week we had mitigation to save our subfloors and removal of damaged property - Houston and Deziron were…
We had all of the plumbing replaced in the house. They did a great job. I recommend for any project.
Lawrence was awesome. Always solid work from M&S
Yovan, was on-time, ahead of schedule. He was professional and courteous. He assessed the problem with questions, and determined our issue. He explained costs and timing quickly getting to work. He did a wonderful job getting me back up and running with a new main gate valve in under an hour. His work was smooth and…
Andrew and Ryan did a great job
Jon R. Was fantastic. He was super detail oriented, laid out good, better and best options, walked me through the in's and out's of what was needed, and did a fast and thorough (you can have it both ways) job. Highly recommend. 5/5.
Jordan Joseph did an excellent job repairing the leak in my crawl space. He was very thorough providing photos of the damage and keeping me informed of the repairs. He also made sure my water pressure was at the correct level. I was very impressed with his professionalism.
We have had the displeasure of working with this company now our attic is full of water and our dry wall and installation are ruined. They have been hard to get a hold of in the past so this review will stay up till our dry wall and installation of the affected areas are repaired completely or a refund of the…
Danny was very professional, considerate, and knowledgeable. He was able to diagnose multiple plumbing issues very quickly. He was very detailed in showing and describing to me what each problem was, and what needed to be done to fix it. He also gave very honest recommendations and options for me to choose in order to resolve each issue. Highly recommend
Ryne was awesome. He came early, clearly identified a problem and had me fixed up within an hour. Top-notch service.
Jon Ryckman provided excellent service
Jasper brought our dead outlets back to life. He was really honest and thorough in explaining the problem and the options. He was super friendly and seemed like a great mentor to the newer gentleman that was with him. I would definitely request him the next time we need any electrical work done. Follow up: we’ve…
John did a nice. Gave me options, took time to explain them. Was able to get repair made quickly.
We had multiple technicians come out to assess a leak and possible restoration situation - Cameron, Houston, and Jose were all so professional and courteous. They were thorough in their assessments and recommendations. Cameron completed our plumbing repairs quickly and with minimal disruption to our house. I was…
Highly satisfied and would recommend. Very thorough and explained issues with recommended fixes. Knowledgeable and friendly. Have had multiple repairs and installations by this tech and highly satisfied.
Our technician Jacob was professional and personable. He explained what was needed and why. He was on time and finished the job (new well pump and pressure tank) timely.
I have been using Michael and son for the last 6 years ,they are prompt and professional, the most important thing to me in any service is being honest Thank you
Technician was professional thorough, and explained everything.
We had a pipe leaking into our wall. Called Michael & Son who came out to repair and start the restoration. Daniel Logbo came out to evaluate last minute on a Sunday evening. We had Michael Kenney out every day to check on the drying equipment. Could not have had better service, everyone who came out was great, so…
Yovan did a great job. He was very professional but still polite and friendly. We needed a plumber after hours on a Friday evening. Even after working all day, he arrived with a smile on his face!
Great customer service, friendly and got here quicker than I expected.
Frank made short, efficient work of the valves that needed replacing and also tightened my front door handle for me. He was very polite, friendly and knew what he was doing!
Mr. Ryan was professional and courteous. He worked through multiple issues and his work was excellent.
Jim was on time and very thorough explaining what needed to be done. It was completed in a timely fashion
I have never been so displeased with service as I am with this company. I have called and requested to speak with mgmt and corporate and have yet to receive a call. I have had several technicians come to my home. They seem incompetent and unaware of what they are doing. I have paid for service and the problem…
Yovan was great! It was late and cold, but he was thorough and got the job done quickly.
Marcus Warfield was a great help to us with our problem. He was here on time and made a difficult situation much easier for us. He explained every step he took with a smile on his face that made us feel confident in his job well done.
Awesome!!
Excellent service and really came through in an emergency! Jason was kind and professional and solved my plumbing leak quick and easy (for him!), and Daniel with restoration gave me 100% peace of mind with some professional-level dehumidifying…thanks Michael & Sons, I’m a committed member now! 🙏🏽👌🏽
Khori came to our house to fix a busted pipe due to the freezing weather we received. He did an excellent job finding the issue and replacing the pipe even in the 20 degree morning. He was very friendly and professional!!
Professional and fast.
We had Angel come out for a busted pipe and found that not only was it busted but the previous plumbers (who had been put 3 for the same pipe busting each winter) had used a hose to replace a mainline gmhot water pipe that feeds our kitchen. Angel not only fixed that but he insulated it and helped us when we found…
Extremely thorough, timely and professional. Will definitely use them again!
Gavin provided excellent service, super easy and friendly experience. Booked after 10pm the night before and was here before 9am the next day and done by lunch.
Gavin went above and beyond when responding to repair needed at our home ahead of the winter storm. He fixed the issue at hand and also identified other weak points in our water system that were vulnerable and needed to be addressed to avoid potential disaster if the storm turned out as bad as anticipated.
Needed two things done urgently before an ice storm, they were able to come out same day and did a great job, my tech was very nice and professional
Fast, friendly, and professional!
Fantastic job with plumbing work associated with my well infrastructure and very helpful in increasing my understanding of our unique system.Thank you!
Ryne was a great technician. He explained everything I needed to boost my water pressure for my irrigation needs. He answered all my questions, walked me through the best way to manage my new pressure system. Price was a bit steep after shopping around more after the fact.. Lessons learnt.
Fantastic! Michael & Son and specifically Jason Grimes came in clutch. I was staring down having to wait months for a part from kohler to fix a leaking tub drain from an install gone wrong. Jason was not only able to source the right part, but also got the job done in a timely manner. Huge thanks.
Lawrence was super helpful and very informative when it came down to the big picture.
John is the best, not only does he do excellent work, his attitude is always friendly and helpful. John has been to our home many times and we are always glad when he comes to help us out.
Professional service, on time and good work
Response time and level of professionalism was outstanding. Tech Brayan did an awesome job.
Very quick response for an emergency plumbing issue. Josh was professional and experienced. Very polite and meticulous in his work and cleanup. We will definitely call when we need plumbing service.
Tom was outstanding… Second time he’s worked on plumbing repairs at our home. Knowledgeable and nice to work with.
Highest praise for Andrew Hyatt, who did excellent work identifying, diagnosing, and efficiently resolving all plumbing issues in my home's kitchen and bathroom. Moreover, he was kind, professional, and communicated superbly throughout on what were multiple plumbing jobs over multiple days. Thank you Andrew!
I woke up this morning to a leak underneath my sink kitchen sink and water filling the sink cabinet. I was unsure what the problem was and frankly unsure what to do. Given that we had a major water leak about a year ago from our washing machine I was also very concerned to catch whatever this was early. I was…
Jason Grimes is 5 star! He is thorough and professional. He gives you estimates up front and explains everything thoroughly. You can tell he cares about customer service. He got my Tankless diagnosed and fixed in one visit.
Cameron and Angel were excellent! The broken old pipe was replaced quickly and efficiently. We are very happy with the work!
John arrived on time, very knowledgeable and polite and he really knows his plumbing-stuff, I highly recommend him and Michael&Sons.
Michael and Sons Thomas Hyatt was the most professional and knowledgeable service technician! His troubleshooting thought process was very sound and logical. He utilized all of his resources to attack the issue.
Yousef was incredibly communicative and did a great job with the AC-related install. Got here on time and gave us a few options for our issue, and completed it in record time. All around Good experience. 2nd experience was with Frank Castenasa for an emergency plumbing visit. Frank showed up at a reasonable time…
Excellent
Michael & Sons has been reliable, timely, professional and reasonably priced. Their work is always finished and completed without delay. Jacob has been our “guy” and he is very professional and handles the job without fail. Highly recommend!
The service was on time and the tech was very professional. Thank you Juan!!!!
Great customer service. Explained everything that was going to be beneficial for our house. Gave us choices. Took great care of our dogs safety as well.
I had an excellent experience with Luis from Michael and Son's. He was very professional, answered all my questions and did a great job with my repair. I appreciated the communication I received before he arrived including a photo so I knew what he looked like when he showed up at my door.
Excellent communication, timeliness, and overall service!!
The technician did an excellent job stopping the water leak under the house. He arrived on time, and took care of the problem right away. I highly recommend Michael and Son Sevices to other homeowners.
Thomas was very knowledgeable, courteous, and efficient. I had a sink repaired and a new faucet installed. Everything was expertly done.
Needed a new water main installed on our property. Yep from meter to house leaking somewhere. Decided a new line was the appropriate option. Your technicians came when you said they would . After lines were marked, Giavoni came this past Monday and with his crew dug trenches, bored under concrete. Found more than a…
I have felt well taken care of by Michael and sons! All my plumbers that have helped us have been fantastic, really giving me the time to ask all my silly questions and to double check were cared for! Christopher, Shane, John, and Thomas have just been so outstanding!!! Add salah zaitoun to the list of amazing people!
Jason Grimes, and his teammate Sam, were nothing less than amazing. They were professional, kind, easy to work with and we look forward to working with them again. Additional shout out to Travis who did our original estimate!! Excellent experience working with them!
My husband and I agrees that Yovan does excellent work! Very professional mannerism and respectful. He is honest and we had no problems whatsoever. We will definitely put in a good word for his service to everyone that we know! We had a pleasant experience with Michael and sons!
The service was timely and professional.
Timely and courteous Angel N. was very helpful and respectful. Explained what was needed without superfluous information. Diagnosed and fixed the issue same day.
Good not have been better. Repeat customer.
Josh, the plumbing technician, was prompt, friendly, and knowledgeable. He fixed the problem as reported and offered additional options to consider. I've used this company before and will use again. I very much respect the quality of their work and their professionalism.
Matt was professional, quick, knowledgeable.
Dezireon Ore ,the right person who knows how to resolve the technical issues.Good heart to help the customers
Thankful to Noah and the M&S team for replacing the tub drain pipes. Best birthday present I could have gotten was the chance to take a shower in my own home :).
We had an emergency plumbing situation due to me drilling a hole in a main water line lol. Not one of my best moments. We shut the main valve off quick so there wasn't any water damage. Thank God Michael and sons are open on weekends and responsive. Juan was our plumber and he was great. He was neat,…
Juan was fantastic! He was knowledgable, friendly, and made the necessary repairs. He will be our call when we need repairs in the future.
Adam was very prompt, got to the problem right away, and fixed it! He was very professional and helpful. He cleaned up like he was never there! He also gave me some helpful pointers. Adam is an asset to his company.
Adam was extremely friendly, thorough, and professional. He got the job done quickly and left me with far more peace of mind than I originally had under the circumstances that caused us to meet. Highly recommend Michael & Sons.
Angel was excellent. He is highly recommended . He is professional and Personable.
Thomas let me know he could be early, diagnosed the issue in about 5 min, and completed the replacement in about 90. He was in and out in less than 2 hrs with almost no interruption to our day.
I appreciate the quick response and the professional experience that Yovan provided to repair the plumbing issue.
Easy to schedule and get support when I've had issues. I've been on a maintenance plan for several years. Not always the cheapest, but they definitely always do a great job. Most recently Ryne helped me with my plumbing and Darrin helped me with my HVAC. Would definitely recommend.
Can't say enough about the professionalism, knowledge, and workmanship of Adam Robinson of Michael and Sons plumbing. Adam fixed my issue promptly and didn’t try to upsell me which is a big pet peeve of mine. Adam was very personable and explained everything he was doing throughout the service call. I would…
Tony was professional and very knowledgeable. He installed a new outlet in our bathroom and left the space clean. Would recommend!
Thank you Edward with Michael and Sons! Excellent service!!! Kind and efficient! Another excellent experience with Michael and Son. Matthew was extremely knowledgeable and explained what was happening with our French drain. We are very happy with his service and his expertise. I highly recommend Matthew and this…
Kyal did our annual electrical inspection. He shared his findings. He explained the issues well and provided prices. He accepted when we declined one item. The work was done with high quality and in a reasonable amount of time. Clean up was of high quality. I recommend Kyal.
Excellent work!
The whole team at Michael and Son's has been great. From the 2 gentlemen that helped install our new ductwork and HVAC unit to the finance leaders to the admins that helped schedule our appointments. One in particular stood out, Mike Glavin. His professionalism, knowledge of water heaters, wells, plumbing and water…
Tim came out to check my plumbing issue and I was very pleased with his service. 3rd plumber to come out and he went straight to the issue and fixed it! Shortly after, Adam P came out twice to fix my AC issue and got the job done!! Thank you both!!!!
Great, timely, knowledgeable.
Great service! Mike was able to pivot quickly when he discovered that we had bought the wrong size toilet for replacement, he drove to the warehouse and got the right one installed within hours. Would use Michael & Son Services in the future! Edit: Jason and Travis did work on my second home and it went great. Could not ask for better service.
Technician Dustin made sure my house was clean, dry and free of any mold and mildew. Thank you Dustin
Ryan was very professional and straightforward. He explain the problem that I was experiencing and what it took to address the issue at hand. My new toilet works great.
They were prompt to respond and arrived on time; very professional and friendly. The work was completed, the source of the problem was detected and they were able to make that repair the same day. Very pleased with Michael and Son!
Very professional & friendly. Noah did a great job.
Juan was on time and on point. My pressure relief valve went out and he took care of it right away!
Technician did excellent work and very professional. Showed me all the work that was done, ensured i was happy with the work, and answered all my questions.
Sean Dunbar was great. Checked out our HVAC system and showed us several plans. Explained each system and their functions. We were happy with our choice. Sean made arrangements for our new install. Will continue to use Michael's and Sons for our Plumbing and HVAC services.
Always great service, very knowledgable and friendly. Thanks Petey!
Frank was amazing! I definitely will always ask for Frank to take care of my plumbing needs!
Ruptured hose for bathroom
Joshua Hall was very professional and courteous. He kept me informed about the entire process and would answer my questions. He worked quickly and was very thorough. He explained what scenarios could happen and what might be involved with them.
We have gone with Michael & Son for our plumbing, electrical, and HVAC needs for years after trying out other companies. What we liked best is that we can always get a technician fairly quickly and their work is backed by a warranty. Today, we had J'Mario help us with our clogged sinks and bathtub drain, as well as…
As always Michael and Son people always friendly and informative
Made a request online Friday night for a plumbing issue, Luis came first thing Saturday morning. He not only worked to fix the issue of a defective FloodStop, he went the extra mile to reroute the pipe so that it’s easier for future plumbers to get at if the problem ever recurs. Great service!
New hot water tank.. Same day service!
Frank is outstanding! Knowledgeable and professional throughout and willing to walk me through everything he found and how we could approach and prioritize making it right. I appreciate his openness and honest analysis of what needed immediate attention and what we could plan for later. I highly recommend Frank…
Many techs have been very knowledgeable and detailed. Durham Gonzalez is the latest and even offered to put the thermostat how I wanted it. Joe Manning from their HVAC department is very knowledgeable, explained everything in detail and fixed my erv. He answered all our questions in terms anyone can understand. Eric…
Jason and Zach were so great to work with. They were both very personable and professional, taking care of our plumbing issue quickly and efficiently. They both are very knowledgeable and made sure we were comfortable with the work that needed to be done.
We had a wonderful experience with Michael and Son, especially with having had a not so wonderful problem. We had a gas leak in our walls and needed quick support to get things back up and running. The team that worked with us was fabulous and did so much to make sure our problem was solved as quickly as possible. I…
I’ve had 2 plumbing emergencies and their 24/7 operators as well as Travis their technician have been on time and know exactly what they’re doing. Great company!!
Extremely satisfied with Michael and Son. They were able to setup a service appt same-day on a Saturday when I discovered a leak in my crawlspace. Angel was prompt, knowledgeable, friendly and had the issue fixed in no time! Will be using them again.
Had a great experience with the plumber! Will use again for all plumbing issues.
Frank did a great job of advising and immediate quality repairs.
Our service tech was on time, professional, courteous and very knowledgeable.
Frank went above and beyond to help us find and repair a leaky pipe.
Excellent service
Luis answered our questions and provided great customer service
Jason is an asset for your company. He’s helpful, polite, and professional.
Lawrence was a great technician, very detailed and efficient
Petey and John aware the ultimate professionals and are an absolute asset to Michal and Son. Both the original shower valve concern and an additional hose spigot were fixed perfectly and clean up was great.
Once again Michael &Son came to the rescue with great service! The technician that came out to inspect our plumbing went from the street meter to the house to male sure nothing was missed. These guys are amazing when it comes to customer service.
Fabian did great work! He gave me lots of helpful information, and no more dripping faucet. Thanks you so much Fabian
Very good professional working to figure out the plumbing issues quickly and able to provide the options to resolve the problem. Luis is fully dedicated and shown his expertise. Great job.
Plumber was awesome
My technician Luis was very thorough in accessing my plumbing issue, he did not rush my job, he gave clear information about his findings & was very professional. He's definitely a top of the line technician and after my leak is detected, Luis will return to complete the work needed. On 9/25/23 Luis & David were at…
The technician was on time, professional and courteous. I do feel like the name Michael & Sons name allows them to charge a lot more for their services. But work was great
solving my water problem quickly, they are professionals
Michael and Son was able to come out the very next day to resolve our urgent plumbing issue. The technician was friendly and efficient. Our issue was quickly resolved with a temporary fix at a good value, and we were offered a quote for a long term solution.
Rhyne with Michael and Sons plumbing was extremely helpful during a particularly difficult time diagnosing a large plumbing issue. He contacted the restoration team who was able to come out quickly to clean up the damage and then came back as soon as he could to locate and fix the problem. He was thorough in…
A++++. Very happy with the service!! Very pleased. I HIGHLY recommend!! Wow, helped me every step of the way!! Glad they were there!
We discovered our hot water heater was leaking around 4pm on Saturday of Labor Day Weekend. The first company I called couldn't come out until after Labor Day. I called MIchael and Sons based on positive online reviews. I was told a tech would be here between 6pm to 11:59 pm. Luis Rivera arrived around 6:30pm.…
Excellent service provided by Luis Rivera. Good communication, professional, proficient. Very pleasef
Came in when right to work got the job done. And he worked with us
Friendly and did a great job.
We have always had a great experience with Michael & Son. We really appreciate that they are responsive any time of day and quick in getting a technician out to your home. We have found the technicians to be friendly and that their work is quality work. They may not always be the most affordable option, but the…
Excellent work
This is the third time that I have used Micheal and Son Services for a major service during remodeling my house. Each time they have been prompt, professional, and completed the job the day after I called them. Highly recommend the company.
I had a water leak occur after hours last week and called Michael & Son to come out and find the source. Juan was on the scene in less than an hour, found the source and fixed the pipe immediately. He was very thorough with his service and inspected all aspects of the damage to advise my next steps. His…
I would like to share that Technician Michael was very professional on arrival. Showed me the problem under my kitchen.. He had shoe cover on, door mat at my door before stepping in my home.. He completed the work within 1hour..Showed me completed work.. Great job! Thanks Michael and employer Michael and son..
We had an urgent plumbing issue that needed a first available appointment. It was so nice to be able to book a specific time slot online after business hours for the following morning. Josh was so professional and friendly and took care of the issue before I even got a callback from the other companies I left after…
Expensive for a 10 minute fix. $300 for a 3 ft piece of plastic pipe and two crimp connections. Inside and gone 35 minutes.
It was a very professional experience. Top tier.
Frank was not able to fix my situation he did go over my options on what is needed to get it fixed. Our situation could be manageable without using that pipe. Only thing stopping him from fixing was access to the pipe.
Frank was excellent! On time. Respectful of our property. He answered all questions and gave explanations along the way. I will only use Michael and Son for all our projects! Highly appreciated and recommended.
One of our outdoor spigots was leaking and while trying to repair the leak with a wrench, I made the leak worse. Never fear, even on a Saturday, because Michael & Sons was open and responsive and sent out a technician in short order. Luis R came out and was very professional, helpful, and effective. The whole spigot…
Both Jason Lind (plumbing) and Timothy Roberts (HVAC) were very helpful and knowledgeable.
It was really expensive but they fixed the problem. Over $525 for fixing a broken water pipe that was only 5’ long.
I had electrical and plumbing work done. Both techs arrived within an hour of calling for service which was amazing! I had Devon come for electrical work, (installing smoke detectors, installing a light fixture, fixing wall sockets and re-doing wiring to a hot tub). Noah came for plumbing, (installing a new water…
Technician was polite, didn’t mind questions and made sure job was done correctly before he left.
Fix the water line to my fridge.
Matt and Geovani did an outstanding job of taking care of a difficult job repairing a main water line leak. Both were very knowledgeable and courteous.
We had a great experience with Michael and Sons for our water leak. Same day service was very much appreciated. Fabian came first to assess the water leak and he was able to fix the pipes in a short amount of time. Zachary came in next to assess the water damage and coordinate mitigation efforts. Mark implemented…
Thanks Michael & Sons. Your tech was here before my appointment time. Was able to solve my problem quickly. Tech was very professional and a pleasure to talk with. A great company to handle all your plumbing needs. Have used for years.
We needed our house repiped and a new hot water tank. After getting multiple quotes from several plumbers we chose Michael & Son, The process was easy, we filled out a service request online, the next day a technician performed an inspection and presented multiple options and prices for the work to be performed. We…
I could not speak more highly of my experience with Michael & Sons. The representative I spoke with on the phone was succinct and polite. I was notified that the technician was running late due to another job an hour before my window was even up. Our technician Luis Rivera was very professional, very kind, and very quick. Highly recommend!
The service that we received was excellent. Jeremiah was professional and walked us through the entire process. He was a pleasure and the work was perfect.
Good work
Brayan Rivera did the great job 👍 👍
The came out and resolved my toilet issue which morphed into a larger issue. They were on time, polite and kept me informed the entire time and made sure I was aware of repairs and costs. I will be using them again
I have had extremely positive and extremely negative experiences with this company. Their plumbing department has been great to work with - all of their technicians have been professional and friendly. Their prices are reasonable and easy to understand. I've now used them several times and would highly recommend.…
Juan Castillo was awesome. I would highly recommend him and will definitely call for any future needs.
Great experience
Got an issue with roots growing into the sewer line. Matt came. Very professionally showed me what we can find using the camera. He helped break the roots using drain jetting tools and solved the issue. Also helped scheduled for the pipe replacement. Very good and timely service.
Professional and courteous. Timely repair.
On Time, fast , very good,professional Our repair was expansive, it involved cutting into the taile and wall ,replacing pipes and the whole shower Fawcett.
Angel was my service technician. He was timely, knowledgeable, personable and efficient. He did a fabulous job and I would love to use him for any future plumbing needs.
We called Michael & Son after midnight on a Saturday night and they were there by 8:30 am Sunday morning to begin the repair. Frank Castaneda was the Technician and we were very happy with his professionalism and tenacity to complete what turned into a very challenging repair. He informed us every step of the way…
Frank was Friendly and informative got the job done. A fellow veteran! Recommend
The tech was incredibly professional, and informative.
Jason and Travis were extremely professional and completed all the necessary plumbing work while getting our kitchen sink back in business.
Very nice technician/plumber (Chris). Patient explanations and well spoken, period. Thank you.
Replaced circuit breaker as well as wall plate.
Fabian and Giovanni were extremely professional and explained everything in great detail!
Had an emergency with a broken valve. They were onsite and had the issue fixed within 2 hours. Brayan R did a great job. Very professional.
Quick, friendly and professional
Plumbing repair work was contracted and was completed. They said they performed other services. We paid 3 other companies to review. Michael & Sons totally ripped us off for over $10k. There were many issues. Cannot recommend this company!
Luis went above and beyond. He diagnosed everything, explained it to me clearly and gave me options. He did an incredible job fixing a leaking pipe! People like Luis make Michael & Son a company I can rely upon!
Frank was fantastic, quick, early, and helpful! He answered all the questions I had and fixed our problem.
Ryan was very professional and nice. He was quick to help us with our diagnostics and quick to solve the problem. Michael and Sons never dissapoints!
The plumber was knowledgeable, polite and helpful. Great work.
Frank C. was great! He arrived within my scheduled window and called before arriving to confirm his arrival time. He was knowledgeable, efficient and friendly.
Frank Castaneda was very professional. I would highly recommend this company and Frank. Very pleased with the service. 10+ stars
Good job 👍
Frank is a 10+. He was the best! I highly recommend asking for Frank! Went above and beyond!
Frank was amazing! He was prompt and made really thoughtful recommendations. Did great work! Thanks for your service!
Frank did a great job. Came by earlier than anticipated on a Saturday and (as far as I can tell) did impeccable work.
Luis arrived right at the start of my window and gave a call 30 mins ahead of time. He was very knowledgeable and answered all my questions. He repaired my pipe leak flawlessly. Thank you!
Zach was on time, friendly, and took extra time to carefully explain the necessary fixes. He even took a look at and made recommendations for another problem unrelated to the call.
Juan came to my home and would absolutely recommend him! He was very personable, knowledge and really went the extra mile to ensure the job was complete. He took the time to find exactly the part that was needed since it was not on his truck. He was prompt, texted and called before arrival. I will 100% ask for Juan anytime I have a plumbing issue!
Michael and Son has been excellent to work with! They text confirmations of your appointment window, then text you confirmation with a photo of the repair person who will be coming out to your home, and they call you as they are headed to your home. Juan, the plumber who helped us today was amazing - he was prompt…
We discovered a leak in our ceiling from our water heater and contacted Michael and Sons because their reputation preceded them. Fabian came this morning to inspect the issue and had amazing communication and professionalism before he even arrived. He diagnosed the issue, explained lots of things along the way, was…
Update: changing my review because they have spent time and effort to address my concerns. The tech who did the work ultimately got a thumbs up from the inspectors and they indicated that despite the back and forth, Michael and Sons did a great job and made sure the job was complete and to my satisfaction. I really…
Quick, professional repair.
Our kitchen sink had a leaky pipe when our garbage disposal turned on. Frank came on time, was professional and friendly, explained our options and got to work. Luckily, he was able to fix the problem with the least expensive option. He provided great customer service from start to finish. Thanks, Frank!
Employee was very helpful and straight to the point made it easy to understand the issues also didn't prolong the time.
I would never want another leak but if I did I would want Frank from Michael and Sons to be there to help. If I could give more than 5 stars I would.
Great service!
Shane, arrived on time, did excellent work on replacing our 16 year old Gas Water Heater on the same day service was requested
I called them on Friday for a quote, the plumber was out the next day and was able to do the pipe work the same day. Professional, helpful and efficient. A fair price as well. Highly recommend.
Service was excellent technician went above and beyond and showed up earlier than expected very knowledgeable troubleshoot all the issues I was having and fixed them. very professional and polite thx for getting all my problems worked out.
Jeremiah was outstanding. Beautiful work. Proud of his trade.
Frank Castaneda was our technician. He was very professional and took great pride in his work. A+ Service!
Awesome work Thomas replaced a section of my gas line
Very professional and respectful. Worked quickly, while helping me understand options. No upselling, very straightforward with their pricing.
They are very professional and fixed my problem in no time.
Heard water leaking between first and second floor, so we turned off the main. Called Michael and Sons and they came quickly and found that a drywall nail had punctured the hot water line in a closet upstairs. Looks to have been done from construction as many drywall nails poke towards piping in the wall - many near…
Great service. Juan did an amazing job and surprised me by being able to do the work immediately. Will definitely recommend to others.
Wonderful service. Technician was dedicated to solving the problem. He went over abs above to help with all aspects of the repair!
Frank was very professional, knowledgeable, articulate, and thorough. He explained what he was doing and what needed to be done at every step until our issues were resolved.
We had a pretty bad experience with the first plumber they sent out, but they really turned it around on the second visit. After the last visit I left a bad review, and management replied shortly after. The plumber they sent today checked all the boxes. Thomas Hyatt was professional and very approachable. Within…
Juan came out and quickly cut out my old sink (never buying a Moen again). Gave me great advice on what was done wrong. Great asset to the Michael and Sons team.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 1110 | $19–$176 |
| HVAC system repair | 611 | $83–$1.2k |
| A/C system maintenance | 598 | $27–$529 |
| Plumbing pipe repair | 558 | $317–$1.2k |
| Water heater installation | 546 | $1.4k–$2.8k |
| Toilet repair | 473 | $205–$786 |
| Plumbing leak detection | 451 | $122–$593 |
| Plumbing | 319 | — |
