Migetrhino 3651 reviewTotal number of Google reviews Migetrhino has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMicheal is the best therapist I’ve ever had , he saved me.
Michael RoBards, LCSW
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%93+28.6Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 40 marriage counselorsPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 50 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jan 2026latest review
Michael RoBards, LCSW at a glance
Google reviewers rate Michael RoBards 5/5 based on fifty reviews, with no owner responses recorded. Clients frequently praise his punctuality, extensive preparation, and ability to connect with individuals ranging from children to retirees. Common themes include his compassionate communication style, patience, and effectiveness in treating anxiety, depression, and family issues. No negative patterns or specific criticisms appear in the provided excerpts, which consistently highlight his professionalism and supportive therapeutic environment.
- Google rating: 5.0 out of 5 from 50 reviews (100% five-star).
- Reviews on this page: 50 Google reviews (43 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: January 29, 2026.
- Service: Marriage Counselor serving Louisville, Kentucky.
Data from Google, last updated October 25, 2026.
Score profile vs other marriage counselors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Michael RoBards, LCSW: 97/100 on this factor. Category median: 81.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Michael RoBards, LCSW: 93/100 on this factor. Category median: 75.A
93
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Michael RoBards, LCSW: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
–
Bar = this company · dark tick = category median.
Star ratings
50 Google reviews we collected
- 5 stars50100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
- Praise5298%
- Complaints12%
Topic share
How often each topic comes up in the written reviews
- Would recommend2343%
- Staff & attitude1834%
- Honesty & trust815%
- Speed & response24%
- Price & value24%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would recommend him to anyone who is looking for therapy, and someone who they can connect to and get help from.”
“Michael stands out not just for his expertise but for his kindness, professionalism, and unwavering support.”
“This level of dedication and efficiency is rare, and it’s clear he genuinely cares about his clients.”
“His quick reactions and sound advice have accelerated my progress in ways I couldn’t have imagined.”
“Michael has devoted countless hours to my case with fair and transparent billing unlike others in a system that often feels designed to burden familie…”
People customers mention
- Mike 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LisaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Michael Robards has been amazing with a few members of our family, including kindergarten age to retirees. He has an awesome bedside manner and truly cares about you. He hears you. He is truly gifted in his profession. I would definitely recommend him.
777777749522 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Through the years I have struggled with anxiety and self-confidence, while looking for a therapist I felt comfortable with. Dr Robards provides just that. He genuinely cares for his patients, and has allowed me to take great strides in managing my anxiety and gaining self confidence. Highly recommend for teenagers and young adults
DanaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Found Robards while trying to find a group for teens. It has been a God send!!! Patient, understanding, listens to them and keeps me informed as appropriate!!! Can't recommend highly enough!!!
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Michael is absolutely wonderful! Responsive, compassionate, professional. One of his biggest strengths is building trust though establishing a positive relationship. His ability to connect with a person where they are and help them gain perspective is tremendous. In a non-threatening way, he is able to help set…
Edmond5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Definitely the professional counseling I needed for a few years. Mike is knowledgeable, professional and an active member of making the world a more inclusive and mindful place.
Alex3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Mike is very friendly, and is great at what he does. I would recommend him to anyone who is looking for therapy, and someone who they can connect to and get help from. He is always willing to work with you, and help you with what you need. He is someone who is trying to look out for you whenever he can. He is…
Photos
Customer reviews
5.0 ★★★★★ 50 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Lisa LewisLocal Guide · 16 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichael Robards has been amazing with a few members of our family, including kindergarten age to retirees. He has an awesome bedside manner and truly cares about you. He hears you. He is truly gifted in his profession. I would definitely recommend him.
Shaun WilsonLocal Guide · 9 reviewsTotal number of Google reviews Shaun has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI highly recommend Michael Robards. From the very beginning, he has gone above and beyond. Before our first session, he reviewed a staggering amount of material including audio, video, emails, and court documents—within just one day. This level of dedication and efficiency is rare, and it’s clear he genuinely cares about his clients. Michael's commitment to me and my son has been evident throughout. He has helped me navigate the stressful and complex family court system while offering invaluable advice for co-parenting during one of the most challenging times of our lives. His guidance has even improved my relationship with my ex, which I never thought possible. Having dealt with many individuals within the family court system, I can confidently say that Michael has been the key figure in helping me make real progress over the past two years. His office is welcoming, conveniently located, and often includes a special guest his pup. This has been a delightful treat for both my son and me, helping to ease the tension and make our sessions more comfortable. Michael has devoted countless hours to my case with fair and transparent billing unlike others in a system that often feels designed to burden families financially and keep them entangled for years. His quick reactions and sound advice have accelerated my progress in ways I couldn’t have imagined. When I came to leave this review, I noticed that Michael has all five-star ratings, and it doesn’t surprise me one bit. During my research to find a court-aware provider, I encountered many alarming reviews for others in the field. Michael stands out not just for his expertise but for his kindness, professionalism, and unwavering support. Meeting Michael Robards has been life-changing. Not only has he helped me improve my family situation, but he has also enabled me to reduce my anxiety, find greater happiness, and become more productive in my professional life. The way he works with my son is truly remarkable-my son really likes him and even looks forward to their interactions. If I could give more than five stars, I absolutely would.
77777774952 72 reviewsTotal number of Google reviews 77777774952 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThrough the years I have struggled with anxiety and self-confidence, while looking for a therapist I felt comfortable with. Dr Robards provides just that. He genuinely cares for his patients, and has allowed me to take great strides in managing my anxiety and gaining self confidence. Highly recommend for teenagers and young adults
Dana GuyerLocal Guide · 20 reviewsTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFound Robards while trying to find a group for teens. It has been a God send!!! Patient, understanding, listens to them and keeps me informed as appropriate!!! Can't recommend highly enough!!!
Sam Cowan3 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent listener! Very caring therapist who is patient and kind.
Rainey Hettinger1 reviewTotal number of Google reviews Rainey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichael is amazing with young adults! Highly recommend!
Lisa Puccetti3 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMichael is absolutely wonderful! Responsive, compassionate, professional. One of his biggest strengths is building trust though establishing a positive relationship. His ability to connect with a person where they are and help them gain perspective is tremendous. In a non-threatening way, he is able to help set goals and action steps to achieve those goals. I highly recommend him!
Edmond Goodwin5 reviewsTotal number of Google reviews Edmond has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDefinitely the professional counseling I needed for a few years. Mike is knowledgeable, professional and an active member of making the world a more inclusive and mindful place.
Alex Liebert3 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMike is very friendly, and is great at what he does. I would recommend him to anyone who is looking for therapy, and someone who they can connect to and get help from. He is always willing to work with you, and help you with what you need. He is someone who is trying to look out for you whenever he can. He is absolutely fantastic and I wouldn’t trust anyone else more with therapy!
Business details
- Address: 2815 Taylorsville Rd Unit 101, Louisville, KY 40205
- Phone: (502) 225-3025
- Website: michaelarobards.com
- Service area: Louisville, KY