Experts Reviews · Company report
Michael's Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Michael's Moving & Storage

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #167Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,420 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Michael's Moving & Storage is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Michael's Moving & Storage is better than 81% of movers.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Michael's Moving & Storage is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Michael's Moving & Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 40% of movers.C
40

Reviews for your job

Customers hired Michael's Moving & Storage for 8 kinds of job.

Michael's Moving & Storage for in-state moving

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Jobs reviewedHow many Google reviews are tagged with this job.69
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$878–$2.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “In-state moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#60 / 149
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 69 Google reviews tagged “In-state moving” · showing 20

Maya4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Everything was great! Very fast and efficient. Ever, Ceaser, and the team were incredibly helpful and efficient with my grandmother’s move!

Oversized-item movingIn-state moving
Jeannette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Felix, Manuel and Eric were absolutely fantastic helping my Mom move! They were kind, professional and respectful. We'll definitely use them again in the future.

Paid $500–1,000Reasonable priceSenior movingLocal movingIn-state moving
Mirant6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael’s provides top class service! I had the pleasure of Felix and his team delivering a couch. They were very professional, gave check up calls when they picked up the item and all the way to delivery and moving the couch up a very narrow stairwell. No delays, no wasted time, professional and they wrapped the…

Paid $500–1,000Reasonable priceOversized-item movingIn-state moving
L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Update: more than 2 weeks after we have moved our stuff out of the storage and into the new apartment, we just got charged with another month of storage fee… Very disappointing experience — lack of transparency on charges I chose Michael’s Moving & Storage because of their great reviews and the professional,…

Paid $2,500–3,000OverpricedLocal movingMoving-related storageIn-state moving
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix and his team were unbelievable! They communicated clearly, were on time, extremely efficient (faster than estimated) and handled our things with care. They were lovely in all ways and I would use them in the future in a heartbeat

Paid $1,500–2,000Reasonable priceIn-state moving
Jayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix’s team has now successfully completed two moves for me, and I couldn’t be happier with their service! They are absolutely the best. They are so kind, professional, incredibly quick, and always prompt. I wouldn’t trust anyone else with my belongings. Michael’s Movers is a great company, but I specifically…

Paid $500–1,000Great priceSmall furniture movingLocal movingIn-state moving
Rob5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best moving experience I’ve ever had. I will gladly recommend these guys again as they made everything fast and easy

Paid $2,500–3,000Great priceLocal movingOversized-item movingMoving-related storage
AshleyLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I’ve used Michael’s for several moves and each time has been exceptional. Scheduling is easy, prices are reasonable and the movers are so diligent, fast and yet careful. They’ve always showed up on the earlier side of my delivery window and get the job done fast.

Paid $1,000–1,500Reasonable priceIn-state moving
Albert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Miguel and his team (Fransisco, Orlando, and Manuel) did an excellent job moving us from Boston all the way up to Georgetown. They were very careful to put things exactly where we wanted them and made a big effort to place them carefully. This was all during the heat dome of 2026 and it didn't seem to slow them down…

Paid $2,000–2,500Reasonable priceIn-state moving
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eder, Eric, and Elkin were INCREDIBLE! So efficient and kind! They moved my husband and I an hour away from Boston and everything was intact and exactly where we needed it to go! We’re so appreciative of their hard work, especially when it was so hot outside!

Paid $500–1,000Great priceSmall furniture movingLocal movingMoving-related packing
AshleyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Planning was simple (and we even had to move our date). The best: Felix and his team! They handled our stuff with care and were quick. Thank you for your service!

Paid $2,000–2,500Reasonable priceIn-state moving
SanjayLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

Some of the most unprofessional dispatching and customer service I have ever seen. The moving company told us 1-3pm for the window the movers would arrive to pick up our stuff for a local move, dispatched openly lied to us multiple times on the phone about movers eta saying 5 minutes, 10 minutes for multiple hours…

Reasonable priceLocal movingIn-state moving
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

From start to finish the movers were fantastic! I haven't moved in 10 years and they were efficient and set up my bed for me and my table. Can't s say enough good things about them.

Paid $1,000–1,200Reasonable priceIn-state moving
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

incredibly nice strong movers. easy to work with. moved a piano. would highly recommend

Paid $2,000+Reasonable priceIn-state moving
BeyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Juan and his collegues were extremely efficient, especially when unassembling my big furniture during move out and reassembling during move-in. They even gave me good advice on how to layout my furniture in new room for better spacing. Great team and very reliable!!

Paid $800–1,000Reasonable priceIn-state moving
SamLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hilberth and his team were amazing!! They helped us move things to three different locations in the snow and cold and made it so easy for us! Thank you again!

Local movingMoving-related packingIn-state moving
Kevin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Felix and the team did a great job. Super friendly and my 5 year old got to sit in their truck and honk the horn. Move commercial furniture in a 2000sf space to a city about half an hour away and problem solved through some of the new building’s difficult unloading situations.

Paid $1,000–1,200Reasonable priceLocal movingMoving-related packingIn-state moving
TLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hillbert and the crew were amazing!! They came unloaded our entire home and moved it to our new home that works diligent strategically and they were very efficient with all the things that we did have they put everything in its rightful place inside of the new home and ask questions where we wanted things to go…

Paid $1,600–1,800Reasonable priceLocal movingOversized-item movingIn-state moving
Dyneisha7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Michael’s is the BEST! I’ve utilized this company several times and made the mistake of booking with a different moving company recently and it was by far the worst experience I’ve ever encountered! It was a blessing in disguise because that awful experience sent me back to where I belonged- with the professionals!…

Paid $600–800Great priceIn-state moving
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This company is wonderful - between the ease of booking on line, being linked to point contact person for changes (days, times, etc.) then the movers themselves - EXCELLENT! My new place is on a hill and this crew although wide eyed when they got there, they handled it like pros! Definitely would hire again. Great service and reasonably priced.

Paid $2,000+Great priceMoving-related packingIn-state moving

Show more in-state moving reviews (49 more) →

Price

$1.3k+33% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 49%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving272$621–$1.6k
In-state moving69$878–$2.3k
Interstate moving51$1.9k–$4.9k
Moving-related packing48$454–$1.7k
Oversized-item moving46$196–$633
Moving-related storage21$295–$1.1k
Small furniture moving16$248–$878
Long-distance moving15$1.7k–$4.9k

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