Experts Reviews · Company report
Michael's Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Michael's Moving & Storage

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #167Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,420 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Michael's Moving & Storage is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Michael's Moving & Storage is better than 81% of movers.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Michael's Moving & Storage is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Michael's Moving & Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 40% of movers.C
40

Reviews for your job

Customers hired Michael's Moving & Storage for 8 kinds of job.

Michael's Moving & Storage for local moving

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Jobs reviewedHow many Google reviews are tagged with this job.272
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$621–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#101 / 173
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 272 Google reviews tagged “Local moving” · showing 40

Kwan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Felix Manuel Elking is the best. Show up on time, packed everything on time, get the job done on time.

Paid $1,500–2,000Reasonable priceLocal moving
Carly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★

The movers were friendly and quick, but unfortunately after the move i noticed some of my furniture had damage. Communication with the office staff was prompt leading up to the move, but once I reported the damage and submitted a claim after the move that communication fizzled out. It has now been months since I…

Paid $1,000–1,500Reasonable priceLocal moving
AlyssaLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

AMAZING!! They were so quick, kind and efficient. They made a stressful situation much better. So thankful for an easy move!

Paid $1–500Great priceLocal moving
Madison6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with Michael's Moving. Both my move-out & move-in were seamless and efficient. Both of the crews I had were professional and quick - absolutely no issues. I was actually shocked how fast they were. Also Michael the moving assistant was super helpful throughout the whole process. I also did…

Paid $1,500–2,000Reasonable priceLocal movingMoving-related storage
Phillipa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Miguel and his crew could not have been more professional and helpful.

Paid $1,500–2,000Local moving
Jeannette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Felix, Manuel and Eric were absolutely fantastic helping my Mom move! They were kind, professional and respectful. We'll definitely use them again in the future.

Paid $500–1,000Reasonable priceSenior movingLocal movingIn-state moving
Taylor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael's Moving was great! Super speedy, clean and efficient. Juan and his crew were awesome. Highly recommend!

Paid $1,500–2,000Great priceLocal moving
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Felix, Manny, and Alex handled my move. Amazing team!!! Very efficient, clean, and took meticulous care in protecting the furniture. Also extremely friendly and polite. Would highly recommend.

Paid $2,000–2,500Reasonable priceLocal movingOversized-item movingMoving-related storage
L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Update: more than 2 weeks after we have moved our stuff out of the storage and into the new apartment, we just got charged with another month of storage fee… Very disappointing experience — lack of transparency on charges I chose Michael’s Moving & Storage because of their great reviews and the professional,…

Paid $2,500–3,000OverpricedLocal movingMoving-related storageIn-state moving
Micah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had never used movers before and we were a bit anxious about the process, but the teams that Michael’s movers were spectacular! Everyone we worked with was kind, professional, careful, and efficient. A special shoutout to Jorge, Edwin, and Ever for being so understanding of our state of disarray when we were…

Local moving
Marisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hilbert and the crew were great! They were on time, very professional, and cared about making sure everything was good with me and placed where I wanted before wrapping up. Would definitely use again and reccomend Michael’s movers!

Paid $2,000–2,500Reasonable priceLocal moving
Madison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had to move out one day, and couldn’t move in until the next week. From start to finish, both crews who moved me in and out were fast, efficient, and professional. They were on time both days, and were done within an hour. I couldn’t recommend them enough!

Paid $2,000–2,500Great priceLocal moving
Kevin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Exceptional work! Very nice people, Juan and his team were excellent.

Paid $3,000–3,500Reasonable priceLocal moving
Toni5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wow! Felix and his team were unbelievable! They were very professional, helpful, organized, fast, and careful with everything! I was so seriously impressed by Felix and his team! I highly recommend, highly recommend Michaels Movers! 10 out of 10! I’m sure all the teams are great, but I’d request Felix and his team!…

Paid $1,000–1,500Reasonable priceLocal moving
Jayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix’s team has now successfully completed two moves for me, and I couldn’t be happier with their service! They are absolutely the best. They are so kind, professional, incredibly quick, and always prompt. I wouldn’t trust anyone else with my belongings. Michael’s Movers is a great company, but I specifically…

Paid $500–1,000Great priceSmall furniture movingLocal movingIn-state moving
Warren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix’s team got me in and out efficiently and quickly and I’m thankful for their work. Especially with unforeseen circumstances.

Paid $1,000–1,500Local moving
PaytonLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix’s team was amazing. They handled everything with so much care and checked with me every step of the way. Phenomenal service!

Paid $1,000–1,500Reasonable priceLocal moving
Sesen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael’s moving and storage made this my easiest move yet! Specifically Cesar, Wilson, and Lester were so kind, careful, quick, and efficient! I lived in the north end on a fourth floor apartment, with numerous boxes and furniture. They were able to move everything from the old apartment to the new in under an…

Paid $500–1,000Great priceLocal moving
shuoLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The most professional service !!! 5 stars!! Efficient , hardworking and very skilled!

Local moving
Donna11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Michael’s Moving were terrific so glad I chose them! Guys were all pleasant, did some additional things for me, got here on time and were very efficient. I’d recommend them in a heartbeat!

Paid $2,000–2,500Reasonable priceLocal moving
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a lot of stuff and they were great! They were on time and moved quickly. They were very coordinated and professional. Amazing service!

Paid $1,500–2,000Great priceLocal moving
mehak3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I am grateful to Jorge, Frank and Raul. They were on time and were super professional! The process was fast and efficient

Paid $1,000–1,500Local moving
Megan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Michaels Movers are the best! This is the second time I’ve used them for a move in Boston and they work so quickly and are very kind and caring for my items. I’d recommend them to anyone looking for movers!

Local moving
Tina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★

As someone who has moved more than 25 times both locally and internationally, our move and storage with Michael's was a very mixed experience. The pre-move communication was aggressive but professional. The sales rep went through inventory, boxes, cost, truck size, hours, etc and we settled move-out, storage, and…

Customer photo from Tina's reviewCustomer photo from Tina's reviewCustomer photo from Tina's reviewCustomer photo from Tina's review
Paid $5,000+Local moving
Isabel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I could not recommend a better moving company. At the beginning of my move I struggled with dates and times. Jaclyn helped me numerous times and was always kind and understanding. The movers were helpful and made sure my furniture was taken care of. Freddy (one of the movers) was especially kind during this…

Paid $2,000–2,500Reasonable priceLocal moving
susan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Simply the best moving experience we’ve ever had! Miguel and crew went above and beyond every part of the process. We are completely happy customers. We recommend Michael’s Movers to everyone!

Reasonable priceLocal moving
Mohammad6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan, manuel and orlando did our move smoothly and in the best way possible, price was as expected and great service in general, thank you guys

Reasonable priceLocal moving
IsaacLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix and his team were amazing! They were prompt, careful, and considerate throughout the move. They helped me unload a storage unit at 7:30 a.m., drove the truck into downtown Boston, and then unloaded everything carefully into my apartment. Would highly recommend !

Paid $1,500–2,000Reasonable priceLocal moving
LaurenLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix and his team did an incredible job moving our belongings from two separate houses into our new home, which was no small task. From start to finish, the entire team was professional, friendly, efficient, and extremely careful with everything. They worked incredibly hard, handled our furniture and belongings…

Paid $1,000–1,500Reasonable priceLocal moving
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix’s team was amazing! They moved fast and efficiently

Paid $500–1,000Great priceLocal moving
Dixon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is the 5th time I’ve used Michael’s movers and they are fabulous!!! Professional, fast, and friendly. I will always use Michael’s for every move.

Paid $1,500–2,000Great priceLocal moving
Benjamin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very wonderful people and excellent service. Thankbyou

Reasonable priceLocal moving
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The crew was hard working. Taking extra care to protect my furniture and the house. Really nice guys.

Paid $1,000–1,500Great priceLocal moving
Jena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had a great experience working with Michael’s Moving! The booking process was seamless and the day off was quick and very professional. I would 100% recommend and work with the team again.

Local moving
Delaney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix and his team were amazing! They got everything packed up and moved in under two hours.

Paid $500–1,000Reasonable priceLocal moving
Shannon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We worked with Felix’s team on a local move on 7/30. We had never used movers before and this was an incredible first experience. The team was so friendly, and we were amazed at how quickly they moved despite us being on the 4th floor with no elevator. We loved that they unassembled and then reassembled bulkier…

Paid $1,000–1,500Great priceLocal moving
Brooke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’ve used Michael’s Movers twice and both times were great experiences. Would highly recommend for a stress free moving day.

Paid $1,000–1,500Reasonable priceLocal movingOversized-item moving
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Felix’s team did great work protecting our furniture, were efficient in packing the truck and unloading despite the rain. Would highly recommend and will be my go to movers again. But let’s hope that’s no time soon!

Paid $1,500–2,000Great priceLocal moving
allie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I can’t say enough good things about Michael’s! From the booking process to moving day everything was easy. Jacklyn was super communicative and helpful in estimating my costs. And Jorge and his team were prompt, careful, and incredibly efficient! I can’t recommend enough!!

Paid $500–1,000Great priceLocal moving
Izzy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Felix, César, and Charlie were FANTASTIC! They were extremely friendly, fast, and gentle throughout my whole move from Allston to JP, even maneuvering a pretty large couch up a third floor walk up. They worked with me to get every piece of furniture in the right room, and left the place clean. Nothing was damaged,…

Paid $1,000–1,500Great priceLocal moving

Show more local moving reviews (232 more) →

Price

$1.3k+33% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 49%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving272$621–$1.6k
In-state moving69$878–$2.3k
Interstate moving51$1.9k–$4.9k
Moving-related packing48$454–$1.7k
Oversized-item moving46$196–$633
Moving-related storage21$295–$1.1k
Small furniture moving16$248–$878
Long-distance moving15$1.7k–$4.9k

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