Experts Reviews · Company report
Michael's Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Michael's Moving & Storage

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #167Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,420 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Michael's Moving & Storage is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Michael's Moving & Storage is better than 81% of movers.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Michael's Moving & Storage is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Michael's Moving & Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 40% of movers.C
40

Reviews for your job

Customers hired Michael's Moving & Storage for 8 kinds of job.

Michael's Moving & Storage for long-distance moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.47
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.7k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 60/100.How Job match is calculatedBuilt only from reviews Google tagged “Long-distance moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 15 Google reviews tagged “Long-distance moving”

Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Angel, Alex, and Sig were fantastic. Long move out of state from a 3rd floor apartment and these guys banged it out. I would definitely recommend Michael’s for anybody moving.

Great priceInterstate movingMoving-related packingOversized-item moving
AmyLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On time, professional, and very quick moving. Everyone of the three movers were friendly and helpful. I can’t say enough good things from the pre planning reminders and calls to day of communication. Really great!

Paid $1,500–2,000Great priceLong-distance moving
Will2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hilbert and the crew with him at Michael’s Movers were INCREDIBLE. They go above and beyond, furniture is safe, and they even help construct some pieces on arrival. We’ve coincidentally had Hilbert assigned twice over two moves in the past 5 years, amazing both times. They are pros, don’t hesitate to book.

Interstate movingLocal movingOversized-item moving
Gigi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thank you so much to Bryan, Willie, and George for making my move from MA to TX such a breeze. There were no issues whatsoever with any of my belongings or where they were. Thanks again, gents. I can't recommend y'all highly enough!

Paid $2,000+Reasonable priceInterstate movingMoving-related junk removalLong-distance moving
Shawna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Hilbert and his team of 3 were professional and pleasant. They took the time to time to ask questions and didn't just drop my things off. They were prompt, efficient and did not lollygag wasting billable hours. would recommend Michael's Moving to anyone needing assistance in a move.

Paid $2,000+Great priceLong-distance moving
Vanessa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had such an amazing experience with Michael’s Moving & Storage, especially Phelix and his team. They were incredibly professional, efficient, and genuinely kind from start to finish. Moving can be stressful, but they made the entire process feel easy and seamless. Phelix led the team with such a calm and…

Paid $1,400–1,600Great priceInterstate movingOversized-item movingLong-distance moving
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Miguel, Christian Lopez, and Salvin delivered an exceptional moving experience. They worked efficiently while handling all items with great care and attention to detail. Their professionalism and coordination made the entire process smooth and stress-free. I highly recommend their services

Customer photo from Joseph's review
Long-distance moving
JuanLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★

We’ve been through 4 interstate moves, but Michael’s Moving & Storage was by far the most stressful and unprofessional moving experience we’ve ever had. • We were repeatedly misled about delivery timelines and told over the phone our move would arrive within 14 business days, only later to be told the WRITTEN…

Customer photo from Juan's review
Interstate movingMoving-related packingLong-distance moving
Caleigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hilberth was awesome

Paid $2,000+Great priceSmall furniture movingLong-distance moving
LoLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

BEWARE! Manager Bryan seemed very attentive at first. But once he had our stuff, we felt completely scammed. We were moving our 2 bedroom apartment from Ma to Fl. We were quoted for around $4,900. He offered $5/cubic foot if we booked that day. Once they packed our stuff they added about 500 cubic feet and charged…

Paid $2,000+OverpricedLong-distance moving
Katie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service. Hilberth at the Allston location was particularly excellent. Our things were handled with care, and he was very kind

Reasonable priceLong-distance moving
Sanjay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Moved from MA to ME. Definitely recommend. Great team.

Paid $2,000+Great priceLong-distance moving
Chima4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

One of the best and easiest moves I’ve had in years. Juan and his team were very efficient, incredibly professional, and took great care to our belongings

Great priceInterstate movingLong-distance moving
Lillian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Crew: Hilbert, Eris, Daniel and Manrique. Professionals, great customer relations, reassures and displayed safety in packing and handling of belongings. Promotes company positively. Customer service from Jacqueline was above reproach meeting our needs and assisting with military discount.

Reasonable priceLong-distance moving
manish3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Felix safredio Sebastian were really amazing, they were very careful with all the furniture and did an exceptional job at moving our stuff! Packed everything properly not even a scratch on the stuff very kind helpful sweet and cordial Professionals. Can’t even believe how fast they got everything done!

Reasonable priceVehicle transportOversized-item movingIn-state moving

Price

$1.3k+33% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 49%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving272$621–$1.6k
In-state moving69$878–$2.3k
Interstate moving51$1.9k–$4.9k
Moving-related packing48$454–$1.7k
Oversized-item moving46$196–$633
Moving-related storage21$295–$1.1k
Small furniture moving16$248–$878
Long-distance moving15$1.7k–$4.9k

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