Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
Michael's Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Michael's Moving & Storage

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #167Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,420 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Michael's Moving & Storage is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Michael's Moving & Storage is better than 81% of movers.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Michael's Moving & Storage is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Michael's Moving & Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 40% of movers.C
40

Reviews for your job

Customers hired Michael's Moving & Storage for 8 kinds of job.

Michael's Moving & Storage for moving-related junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,400–1,600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$705
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Moving-related junk removal”

April5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Felix and his team were great. They showed up almost an hour early, communicated clearly regarding multiple stops, and handled items with care. I was super stressed about my move and felt at ease with them right away. Price was fair and they do offer furniture disposal.

Paid $1,400–1,600Reasonable priceLocal movingMoving-related junk removal
Gigi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thank you so much to Bryan, Willie, and George for making my move from MA to TX such a breeze. There were no issues whatsoever with any of my belongings or where they were. Thanks again, gents. I can't recommend y'all highly enough!

Paid $2,000+Reasonable priceInterstate movingMoving-related junk removalLong-distance moving
Shoucong6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Felix's team is awesome and very helpful. They are very careful taking care of my stuffs and very efficient. Definitely recommend and will rehire in future!

Great priceLocal movingMoving-related packingOversized-item moving
Rhonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael's Moving is one of the BEST companies I have ever dealt with. I have use them for a number of years now, for personal and business. Each time I use them, I am more impressed than I was each time before. From professionalism to kindness. This ranges from the Boss to the movers. Including the accountant. I am…

In-state movingLocal movingMoving-related junk removal+ Responsiveness+ Punctuality+ Quality

Price

$1.3k+33% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 49%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving272$621–$1.6k
In-state moving69$878–$2.3k
Interstate moving51$1.9k–$4.9k
Moving-related packing48$454–$1.7k
Oversized-item moving46$196–$633
Moving-related storage21$295–$1.1k
Small furniture moving16$248–$878
Long-distance moving15$1.7k–$4.9k

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