Analyzing 7,292,6197.3M ReviewsFor 20,64520.6K Experts

Experts Reviews · Company report
Michael's Moving & Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty87−1.3Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Michael's Moving & Storage

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #167Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,420 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Michael's Moving & Storage is better than 88% of movers.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Michael's Moving & Storage is better than 81% of movers.A
81
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Michael's Moving & Storage is better than 87% of movers.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Michael's Moving & Storage is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Michael's Moving & Storage is better than 40% of movers.C
40

Reviews for your job

Customers hired Michael's Moving & Storage for 8 kinds of job.

Michael's Moving & Storage for small furniture moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$500–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$878
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Small furniture moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#72 / 80
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Small furniture moving”

Jayla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Felix’s team has now successfully completed two moves for me, and I couldn’t be happier with their service! They are absolutely the best. They are so kind, professional, incredibly quick, and always prompt. I wouldn’t trust anyone else with my belongings. Michael’s Movers is a great company, but I specifically…

Paid $500–1,000Great priceSmall furniture movingLocal movingIn-state moving
RossLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Arrived early and was able to pack the truck up quickly. Offload and assembled with care. Very happy with the service. Would absolutely use again.

Paid $1,000–1,500Reasonable priceSmall furniture movingOversized-item moving
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Crew was very friendly and professional. Would definitely use them again

Paid $500–1,000Reasonable priceSmall furniture moving
Amber7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eder, Eric, and Elkin were INCREDIBLE! So efficient and kind! They moved my husband and I an hour away from Boston and everything was intact and exactly where we needed it to go! We’re so appreciative of their hard work, especially when it was so hot outside!

Paid $500–1,000Great priceSmall furniture movingLocal movingMoving-related packing
Beverly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They arrived on time and did a super job. Felix's team was excellent. I would highly recommend them.

Reasonable priceSmall furniture movingOversized-item moving
Monty3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Felix and Crew were awesome. !!!!!!!! Number 1 Great Guys Great Job!!!!!

Paid $600–800Great priceSmall furniture moving
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hilberth and his team were wonderful. They were kind, and gentle with all my items and placed them in the spots in my new apartment where they needed to be. I would highly recommend them!!

Reasonable priceSmall furniture moving
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Felix and his team were a truly great service, they went above and beyond, despite a labor intensive entrance with extremely heavy loads. I would recommend this service to anyone in need of a professional moving service.

Paid $1,600–1,800Great priceSmall furniture movingInterstate moving
rodney6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alex and his crew did a great job

Paid $800–1,000Reasonable priceSmall furniture moving
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★

We used this moving company because they were recommended to my husband and I by his brother and they also had great reviews. We were quoted $650-$799 for 3 1/2-4 1/2 hours. They moved a king bed, 2 night stands, a tv stand, a coffee table and a console table along with about 10 boxes. We were told if it takes on…

Paid $800–1,000Small furniture moving
Chris8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I've used Michael's Moving & Storage for several in-state moves over the years (2011, 2014, 2015, 2026), most recently from Dennis to Plymouth, and I highly recommend them. Every Michael's employee I have ever worked with has been friendly, knowledgeable, and excellent at their job. Most importantly, they have…

Paid $1,400–1,600Great priceSmall furniture movingLocal movingMoving-related packing
Caleigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hilberth was awesome

Paid $2,000+Great priceSmall furniture movingLong-distance moving
TimLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I actually couldn't wait. It's literally one of the first things I wanted to do after I got the computer set up, was to say thank you to Michael's. Your guys were on time, professional, friendly, efficient, thorough and fast. Thanks to you guys busting your tails I'm back online and ready to kick back and maybe fall…

Paid $1,800–2,000Great priceSmall furniture movingLocal movingMoving-related packing
Crystal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Angel, Sigfredo and Miguel moved me from one home to another and then moved the rest of my belongings into storage. They did an exceptional job! They were quick, friendly, polite, professional and handled all my furniture with care! I would recommend this company over and over again! I appreciate all the hard work that this team did! Thank you very much :)

Small furniture moving
Jacob3 months ago★★★★★

Rating only, no written review.

Paid $500–1,000Reasonable priceSmall furniture movingLocal movingMoving-related packing
John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $1,000–1,200Reasonable priceSmall furniture moving

Price

$1.3k+33% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 49%Overpriced 4%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving272$621–$1.6k
In-state moving69$878–$2.3k
Interstate moving51$1.9k–$4.9k
Moving-related packing48$454–$1.7k
Oversized-item moving46$196–$633
Moving-related storage21$295–$1.1k
Small furniture moving16$248–$878
Long-distance moving15$1.7k–$4.9k

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