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Mid South Outdoor Lighting & Audio

Landscape lighting designer · Memphis, TN · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%87+13.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 78 outdoor lighting installersPosition by Experts Score among all companies we track in this category. · better than 73%
5.0 ★★★★★ 121 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
84%reviews answered by the owner
Oct 2026latest review

Mid South Outdoor Lighting & Audio at a glance

Customers consistently praise the company for its punctuality, professional communication, and high-quality landscape lighting installations in Memphis. Reviewers highlight the team's responsiveness to repair requests, detailed explanations of options, and ability to enhance curb appeal while maintaining a clean work site. The business is noted for providing reasonable pricing and thorough follow-up services, with no recurring negative themes identified in the provided feedback.

  • Google rating: 5.0 out of 5 from 121 reviews (99% five-star).
  • Reviews on this page: 121 Google reviews (90 with written comments, 5 with photos).
  • Owner responses: the business replied to 84% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Outdoor Lighting Installer serving Memphis, Tennessee.

Data from Google, last updated November 11, 2026.

Score profile vs other outdoor lighting installers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction99Reliability98Craft & service99Value87Momentum100Replies to reviews–Satisfaction: 99 (median 94)Reliability: 98 (median 91)Craft & service: 99 (median 98)Value: 87 (median 100)Momentum: 100 (median 100)
This companyOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mid South Outdoor Lighting & Audio: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mid South Outdoor Lighting & Audio: 98/100 on this factor. Category median: 91.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Mid South Outdoor Lighting & Audio: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Mid South Outdoor Lighting & Audio: 87/100 on this factor. Category median: 100.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mid South Outdoor Lighting & Audio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.

Star ratings

121 Google reviews we collected

  • 5 stars12099%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 90 written reviews

  • Praise15599%
  • Complaints11%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3925%
  • Staff & attitude3824%
  • Speed & response3120%
  • Would recommend2919%
  • Communication138%
  • Price & value64%

What customers talk about

We read 90 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They did a great job the lighting has transformed our house into a beautiful way.”
  • “The technician was extremely professional and courteous and found the problem right way.”
  • “Fast, efficient and most importantly, a stunning presentation for the property.”
  • “I would highly recommend Mid south outdoor lighting &audio”
  • “Prompt, good communication and solid customer service.”
  • “Very professional and reasonably priced.”

People customers mention

  • Lights 22 reviews
  • Jesse 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Richard9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Fast, efficient and most importantly, a stunning presentation for the property. Looks great, our neighbors will likely be calling.

Rodney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Excellent and professional job. Can't even tell wire was run. I would highly recommend Mid south outdoor lighting &audio

Thomas8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did a great job the lighting has transformed our house into a beautiful way. Appreciate their expertise

BethLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fabulous customer service! They fixed our lighting outage quickly and promptly. I would definitely recommend them for any lighting needs.

Marissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We absolutely LOVE our exterior lights. The texture is warm and compliments our home perfectly. With very minimal lighting on our cul-de-sac, the lights help us feel safer when we are outdoors in the evening while also enhancing the overall curb appeal. Can't wait to book the next project with Mid South Outdoor Lighting & Audio!

gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The technician was extremely professional and courteous and found the problem right way.

Photos

Customer reviews

5.0 ★★★★★ 121 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Richard Hathcock9 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, efficient and most importantly, a stunning presentation for the property. Looks great, our neighbors will likely be calling.

Rodney L Brown ministries4 reviewsTotal number of Google reviews Rodney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent and professional job. Can't even tell wire was run. I would highly recommend Mid south outdoor lighting &audio

Thomas Rawlinson8 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job the lighting has transformed our house into a beautiful way. Appreciate their expertise

Beth RileyLocal Guide · 42 reviewsTotal number of Google reviews Beth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fabulous customer service! They fixed our lighting outage quickly and promptly. I would definitely recommend them for any lighting needs.

Jan Zepponi8 reviewsTotal number of Google reviews Jan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All service we have requested has been excellent.

Marissa Manthongkham6 reviewsTotal number of Google reviews Marissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We absolutely LOVE our exterior lights. The texture is warm and compliments our home perfectly. With very minimal lighting on our cul-de-sac, the lights help us feel safer when we are outdoors in the evening while also enhancing the overall curb appeal. Can't wait to book the next project with Mid South Outdoor Lighting & Audio!

Robert Ward10 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent

Response from the owner · 2 years ago

Thank you for the 5 star review, Robert.

pat lloyd8 reviewsTotal number of Google reviews pat has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Installation was quality, lighting looks great.

Response from the owner · 3 months ago

Thank you for the great feedback, Pat! Installing custom landscape lighting systems to make homes look incredible is what we love to do. We appreciate you choosing Mid South Outdoor Lighting & Audio for your installation!

gail gunter4 reviewsTotal number of Google reviews gail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technician was extremely professional and courteous and found the problem right way.

Response from the owner · 3 months ago

Thanks for the 5-star review, Gail! We pride ourselves on quick and reliable outdoor lighting repair. Our technician was glad to get out there, repair the loose connection, and clean and adjust all your fixtures to get every light working perfectly again. Thank you for choosing Mid South Outdoor Lighting & Audio!

Kevin Wells3 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and easy to work with.

Response from the owner · 2 years ago

Thank you for your kind words! We're delighted to hear you had a great experience and look forward to serving you again.

Mid South Outdoor Lighting & Audio on Google Maps →

Business details