Experts Reviews · Company report
Midas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Midas

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #322Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 1,130 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Midas is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Midas is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Midas is better than 88% of auto repair shops.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Midas is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Midas is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Midas is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Midas for 8 kinds of job.

Midas for air conditioning

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#258 / 311
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Air conditioning”

Mason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler and Chris took care of my truck without hesitation !!! Got me rolling with cold air 10/10

Electrical repairAuto engine diagnosticA/C installation & repair
Jaime10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

In my experience when you walk into a place where the employee culture is to really ‘care’ for the client during the stress of auto repairs Midas Ingersoll sets the bar. Their professional, experienced staff provided detailed options and no pressure sales, just common sense approach that provides the comfort that…

Reasonable priceVehicle InspectionBrakesAir conditioning
VeletaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This Midas location has been great. The service by the managers and technicians have been above reproach. They ordered the part, scheduled the service and repaired my vehicle in a timely fashion.

Reasonable priceGeneral repairs & maintenanceAir conditioning
Ashton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

extremely pleasant staff! especially Ty who was very kind when he called me to let me know my busted a/c was a result of me never pushing my a/c button 🙃

Great priceAir conditioning
Drew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ty and team are great to work with, friendly, flexible and willing to go the extra mile. I appreciate the convenient location for working downtown and the coupons for oil changes.

Great priceAir conditioningOil change
Jadea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an awesome experience at this location. The team here is fast, professional, and clearly cares about their customers. They got my car in right away, handled the issue quickly, and made sure everything was running perfectly before I left. It’s rare to find a place that works this efficiently while still…

Great priceAir conditioningOil changeService not listed
TraceyLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A fantastic experience at Midas on Ingersoll. Sam the manager will tell you if there is room for you that day. Decent price as all auto repairs are expensive. Will be back for any future auto needs.

Reasonable priceAuto engine diagnosticAir conditioning
Gary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, super nice people!

Air conditioningAuto engine diagnosticOil change
JanetLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★

Fixed what needed to be fixed, and it was quick. Edit : A/C not functioning again a week later, so that was a waste. No sign of COVID-19 safety measures anywhere, even in the customer waiting area. No masks, shield at the checkout, hand sanitizer, social distancing guidelines— nothing. Yikes, no thanks.

Air conditioningOil change− Quality− Professionalism
AutumnLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Air conditioningTires+ Punctuality+ Quality+ Professionalism
Zach5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBrakesAir conditioning+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 39%Overpriced 2%Not sure 2%

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