Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Midas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Midas

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #322Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 1,130 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Midas is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Midas is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Midas is better than 88% of auto repair shops.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Midas is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Midas is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Midas is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Midas for 8 kinds of job.

Midas for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.81
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#105 / 442
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 81 Google reviews tagged “General repairs & maintenance” · showing 20

Klover1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Dudes a legend and got my vehicle diagnosed and repaired right before close. Huge appreciate

Reasonable priceGeneral repairs & maintenanceAuto engine diagnostic
Sip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ty was great and they got my oil change done quick. Thanks Midas.

General repairs & maintenanceTire rotationsVehicle Inspection
Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ty helped fill gas tank on the side of the road to help get the car its way to a gas station. Very kind service.

Great priceGeneral repairs & maintenance
Kent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

MASSIVE props to Ty, Laz and Chris at the Des Moines Midas on Ingersoll. They couldn’t save my Highlander (which is fair enough at 16yrs old and 140k miles, with a leaky transmission). But they tried everything they could, thought out of the box, and treated me like an old friend — pretty amazing for a guy pulling a…

Great priceGeneral repairs & maintenanceAuto engine diagnosticVehicle Inspection
VeletaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This Midas location has been great. The service by the managers and technicians have been above reproach. They ordered the part, scheduled the service and repaired my vehicle in a timely fashion.

Reasonable priceGeneral repairs & maintenanceAir conditioning
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had an appt at a stop where they had a technician shortage. I needed my van looked at right away. The Ingersol location accepted me right away, listened to my needs, and provided top care of my car and me as a customer. I loved watching the staff interact in both a professional and personal matter with each other…

Reasonable priceGeneral repairs & maintenanceElectricalOil change
Bobby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very friendly team and they strive to make sure you are a happy customer

Reasonable priceGeneral repairs & maintenanceTire rotationsBrakes
Alexa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Went in for an overdue oil change. Left with new tires and brakes. Ryan was a great help, and talked through all the issues before beginning service. And the car was even done the same day! Unexpected wait for unexpected issues, and live or work nearby? Ask for a ride home! If they are not slammed, one of them can…

Air & cabin filter replacementTiresGeneral repairs & maintenance
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have had multiple great experiences with the team at Midas on Ingersoll. They are always friendly, knowledgeable, and timely with their services. I would highly recommend bringing your vehicle here for regular maintenance and repair work! Plus, it feels like a friendly neighborhood garage which is something that seems rare these days.

Great priceTiresGeneral repairs & maintenanceAuto engine diagnostic
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Did my oil change quick and gave me my car back. There very honest to you about your car tho love them for that

Great priceGeneral repairs & maintenance
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very professional and hard working staff the lady at the front desk was friendly and very helpful

General repairs & maintenance
Kelix3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

A bit of a wait but everything was good

Great priceGeneral repairs & maintenance
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service! Very accommodating on getting you in and out quickly and not compromising on quality.

General repairs & maintenanceTires
DrewLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Thank you Josh & team!

Steering & suspension repairGeneral repairs & maintenance
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Only place I take my cars. Everyone’s there is great.

General repairs & maintenance
Pedro3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

5 Stars

General repairs & maintenance
LewisLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

10/10 the work is always done in a timely manner.

General repairs & maintenance
Zachary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick easy and cost efficient!

General repairs & maintenance
Braden2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Second oil change here. Staff are friendly and efficient. Will let you know things you should keep an eye on as well.

General repairs & maintenanceOil changeTire rotations
Jellis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They get the job done and done right. I use Midas when ever I need something done on my car.

General repairs & maintenance

Show more general repairs & maintenance reviews (61 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 39%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change187—
General repairs & maintenance81—
Tires55—
Brakes32—
Vehicle Inspection23—
Electrical repair19—
Auto engine diagnostic19—
Tire rotations16—

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