Experts Reviews · Company report
Midas logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty88−1.2Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Midas

Des Moines, IA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #322Position by Experts Score among all companies we track in this category. of 687 auto repair shops · 4.8★ from 1,130 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Midas is better than 87% of auto repair shops.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Midas is better than 76% of auto repair shops.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Midas is better than 88% of auto repair shops.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Midas is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Midas is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Midas is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Midas for 8 kinds of job.

Midas for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.187
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#187 / 484
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 187 Google reviews tagged “Oil change” · showing 20

Eric4 hours ago★★★★★

Great service and welcoming staff and mechanics. Been coming for 4+ years and I highly recommend. Best prices in Des Moines. Ask to speak with nik.

Great priceOil change
Richshunda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 hours ago★★★★★

Great customer service always. Everyone makes you feel comfortable and welcomed. Overall they are fast and efficient. I’ll be coming back. Nik was a very good help if you go look for him.

Great priceOil change
ChaseLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★

Originally gave 5 stars even though I waiting just over 2 hours for an oil change for a scheduled appointment. They were nice, took $5 off, and originally the paperwork showed they did a free “4-wheel and tire rotation”. Come to find out, they did not. My wheels are all in the same spot. Notably one that has a bunch…

Great priceOil change
Taylor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This team was great! I needed an oil change and walked in without an appointment. They were very friendly and were able to slot me in no problem and get my oil changed in under an hour. I stayed in the waiting area during the appointment (very cool to be able to see the cars being worked on, and they had Star Wars…

Great priceOil change
Sip8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Ty was great and they got my oil change done quick. Thanks Midas.

General repairs & maintenanceTire rotationsVehicle Inspection
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

From Store manager to Mechanic great people!

Reasonable priceTiresAuto engine diagnosticOil change
Bill11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Klay was great-- very knowledgable Midas is my fave auto shop! Thank you!

Reasonable priceOil change
Molly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was blown away! All my questions were answered, and with thoughtfulness and kindness! I am making Midas on Ingersoll Ave. my new place to go!!

Not sureOil change
KYLER2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I like this location a lot, super convenient for me and they tend to always mail coupons right as I need their service

Great priceOil change
Spencer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Gave me a hassle-free oil change with a price that’s hard to beat.

Reasonable priceOil change
Samuel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always excellent service here!

Great priceTiresOil change
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I love this place. I have been taking my car to this location for the past 10 years and always drive away happy. They are kind, honest and efficient. I know if they are only working or making necessary updates to the car that are absolutely necessary. They also always ask and explain anything being done to my car…

Oil change
JillLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Oof, these guys were having a bad day today. I brought my vehicle in for an oil change and tire rotation. Upon check-out I asked them about the "turn light" notification. They hadn't seen one. I start to drive away and the notification pops up. I take a picture of the notification, re-park the truck and they…

Customer photo from Jill's reviewCustomer photo from Jill's review
OverpricedTire rotationsOil change
Roger4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Came in for an oil change today at 8, great customer service, fast, provided photos of repairs needed, thanks!

Reasonable priceOil change
Rhea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

They were able to squeeze me in early in the morning, even though I requested an appointment close to midnight the night before. The gentleman who helped me was kind and even provided me with a coupon, which I really appreciated. The location is also incredibly convenient for me, so that's a plus. I did have to wait…

Reasonable priceOil change
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Timely and great customer service.

Reasonable priceOil change
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had an appt at a stop where they had a technician shortage. I needed my van looked at right away. The Ingersol location accepted me right away, listened to my needs, and provided top care of my car and me as a customer. I loved watching the staff interact in both a professional and personal matter with each other…

Reasonable priceGeneral repairs & maintenanceElectricalOil change
Drew1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ty and team are great to work with, friendly, flexible and willing to go the extra mile. I appreciate the convenient location for working downtown and the coupons for oil changes.

Great priceAir conditioningOil change
D3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Tgey never disappoint. They got me in and out. Laz took great care of me. He is a rock star and has great customer service

Reasonable priceOil change
Kyah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

ExcellentCustomer service fast and prices are great. Plus they give you coupons. Thank you TY😌

Great priceOil change

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 39%Overpriced 2%Not sure 2%

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